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Reviews 773
Samantha Manners
Feb 09,2022Had to arrange a repayment plan as I changed jobs and they agreed an acceptable amount each week which means I pay off my loan 4 months early.. very happy
Tony S
Feb 07,2022Very very disappointed - need to change my repayment date as i am in new work with a new pay date, wont change it, tell me i will have to go into arears when my payment date comes for 2 weeks and then make a double payment (which i cant afford) to pay the month i am in arrears and then the new month so i am in credit, problem is as soon as you go in arrears with them you get bombarded by messages and emails - boardline harassment telling me and my gaurantor that i am in arrears by X amount ect, really would think that due to the current complaints and investigation against them they would help someone move there payment date rather than have them go in arrears and force them to make a double payment (again which i cant afford) so i dont go into arrears again - guess i wont be eating next month - dont ever use Amigo loans - i will be joining the complaints against them.
steve potter
Feb 06,2022I am quite simply appalled at the way this company operates, they gave me a loan in 2013 for £5000 initially, then subsequent top up loans ( top up) indicates its an extention of your current loan, but no the interest starts again. On the last top up in 2018 for £5250 they added interest of £301,93 to make the sum owed now £5551.93, i had to make 6 payments of £207.51 to even get the debt down to the loan amount i took out, after 46 payments of 60 , i have paid £9545.46 to pay off only £2344.46 of the debt, and still £2905.14 still to pay. I've heard that as of 2015 you can only pay a maximum of 100% of the original loan ?? If that's so surely my owed amount would be £454.54 not almost £3000 plus interest. Utterly disgusted with this companies underhand tactics to drain as much money out of you as possible.......
Bojam
Feb 05,2022Never missed a payment prior to COVID unfortunately work was not as plentiful over the last 24 months , I have made a payment to Aimgo every month without fail. I fell behind on December 21 and low and behold they start with the threatening texts and emails not only to you but to your Guarantor. D my account manager.. you should be very proud of yourself, hope you are never in my position
Simone
Feb 03,2022I am a customer with Amigo and have struggled with my loan in covid, there is never understanding or empathy from the staff. They all need to be re- trained for being so patronising. I am disgusted I even took a loan out from them. The staff need to be sacked for being so rude. This comapny is a shambles.
Sergio Aguilera
Feb 02,2022Ive taken a loan with amigo and it was perhaps the worst decision ive made. At the time I was in a desperate situation which made me take desperate choices which is what amigo preys on (desperate people). You might think that this might save your ass for the time being but you are wrong!!! Amigo loans charges you an enormous amount of interest! Their excuse is that because they take a risk on your bad credit they cant charge you the same as a bank which is true however it doesnt justify the amount of interest they charge you as those numbers are simply ridiculous which is why they are going through court now. If you take a loan as big as I did (10k) you will notice that after a year of paying arounf £350 monthly your debt has barely decreased and when you call their customer service team you will be explained that they take all the interest at the beginning and throughout the last year of your loan you will see that the interest decreases. In other words it means that they will try to take as much money as they can since the start of your loan in case you might decide to close the account later down the line if you are in a better situation. Amigo doesnt help you, it actually gets you far more in debt! After a year with them I managed to get a much better loan elsewhere (had 4 years left with amigo around £350 a month and found another one that would cover the debt to amigo for 2 years £320 a month). Dont let them scam you!
Thomas
Jan 18,2022Julie Miles was an exceptional member of staff today. As I current student for psychology and criminology I didn’t once feel undermined or anything and really felt Julie cared for both myself and the company in such a way it was was a massive relief for me
Nathaniel Mueller
Jan 15,2022Just closed my loan. This is by far the worst loan company going, if you want to get into a hole and die then sure Amigo is your friend.
Cara Hanrahan
Jan 13,2022Avoid of all costs loan is not worth it !! No understanding whatsoever for personal reasons or an issue that may come up and cannot pay on that day.. absolutely hound you emails texts ringing and your guarantor!! Worst customer service I’ve ever seen no compassion and will stalk you practically
Consumer
Jan 10,2022I WAS A GUARANTOR. THEY CHECKED TO MAKE SURE I COULD MEET MY OBLIGATIONS. EVERYTHING WAS FULLY EXPLAINED. YES, HIGH INTEREST, BUT WHAT DOES ONE EXPECT WHEN NO-ONE ELSE WILL LEND! IT GOT MY FRIEND OUT OF A HOLE. A COUPLE OF WOBBLES BUT DID NOT RECEIVE ANY THREATS OF LEGAL ACTION, ONLY HELPFULNESS AND COURTESY. ALL IN ALL - 1ST CLASS!
Steve Franklin
Jan 09,2022Biggest loans sharks had 10.000 load payed 350 a month for 3 yrs took put another loan to pay them off and still cost me 11.000 to settle . Government should look in to this company. KEEP WELL CLEAR
Ellie-May Wakley
Jan 08,2022The worst company!!! Interest rates are ridiculous (50% what you borrow) they aim to get people in debt (which is why they allow anyone to get a loan). They harrass you non stop and are not reasonable at all with their solutions (if you miss your payment date by even one day their sending letters, calling you, texting, emailing and making threats of legal action & also your guarantor will also receive all of this) also if your on any kind of debt plan paying them off if the debting agency doesn’t pay them on the exact payment date or if the payments processing you will also receive calls,texts, threats of legal action etc. If you need a loan I’d strongly suggest else where.
Diane Carver
Jan 04,2022If you can, please avoid this company. They prey on people who already have trouble getting credit and how do they help? They charge nearly 50% interest! I was a guarantor for someone, for the first few payments out of £286, approx £240 was interest, how can that be helpful to people? I tried to renegotiate the interest percentage, to be told a flat no... I firmly believe (although Amigo employees I spoke to on the phone dispute this) that the interest rate has a part to play in the company being in the trouble it is now. In the end I took out another loan at a more reasonable rate to get this dreadful company out of our lives. An interest rate that high should be made illegal. Amigo Management (not the staff on the phone, it's not their fault, they are just doing their jobs) deserve to be in the position they are now. Greed got them there...
RYAN MORRISSEY
Jan 02,2022AMIGO LOANS ARE A PERFECT EXAMPLE OF IRRESPONSIBLE LENDERS! My loan was approved January 2014 unbelievably... Amigo Loans never checked a single thing when I made my application, all I had to do was talk on the phone and all they wanted was a valid guarantor... They did not care about my terrible credit rating... They did not ask to see factual evidence of my earnings, spending habits, wage slips, bank statements, NOTHING... They were happy to loan money to a severe gambling addict and to make matters worse, my guarantor was equally bad with gambling and still is to this date... This would have been so blatantly obvious, if they had just asked to see financial affordability, bank statements etc... for both of us... The banks, they check everything and look at everything when applying for a loan unlike these rogue lenders... I have registered a complaint directly and will be taking them to court, if it is not dealt with... I have already had to use the ombudsman service to get them to remove false information they deliberately placed on my credit file...
Amigos deserve admin
Dec 22,2021Please vote against the new scheme. This company have proven to be dishonest, unethical and the people in charge are some of the most disgusting corrupt people in Britain. This company needs insolvency they will not honour your valid complaint and are only interested in the profit they might still have a chance at making. Make your complaint heard in court and don’t hold back on showing the tactics they use to bully you when you can’t make the payment on a loan you shouldn’t have been given in the first place. Rot in hell amigo
NZFive-O
Dec 21,2021Remember, you can be a witness in the court case (so I understand - find out for yourself) and make an impact statement for the harassment and mental trauma they’ve caused you - I will be! Debt camel helped me so much. I feel like I’m still traumatised by this horrific company - that claim to be a “new” and improved company?! What a joke. Amigo, don’t bother asking for further details, you know who I am, and we’re happy to mock, degrade and terrify me as a customer. I have written to FCA.
Garry Boxall
Dec 20,2021STEER WELL CLEAR OF THEM They are a horrible lender to deal with, even just acting as a guarantor. They continually hound both the borrower if a single payment has been missed and then also hound the guarantor. I've never in my entire adult life come across such an aggressive lender who literally couldn't care less. The borrower went into an IVA, as soon as that happened they were after me the guarantor within minutes of the IVA being granted even though it's been included in the IVA. I don't want to deal with these people, they're more than happy to sign you up, without the proper affordability checks and then when it all goes up in the air they are the nastiest, horrible, disgusting and despicable company to deal with. Please please please do not borrow from them, even if they are your last option stay well away from them. I will be filing an FCA complaint against them. (My review is genuine as a guarantor customer of Amigo) REPLY TO AMIGO: You have completely disregarded most information in the review which is no surprise, but either way what's done is done and my review will stay as is, I want to make everyone explicitly aware of what kind of company Amigo, a really horrible company who should not be trading.
Jade
Dec 13,2021Poor communication, i had raised a complaint a while back regarding the affordability off my loan. Months maybe over a year i still haven't heard anything.
Mr Joseph Nwosu
Dec 13,2021Took A guarantor Loan, and missed payments due to health condition. These guys took it to court, and registered a CCJ on my credit file without dully notifying me of the court date? Heartless unrepentant lender. Will never recommend them, and pray they will never get their lending license back. These cowboys have no business in finance, and shouldn't be in the financial services. FCA should protect the public from this predatory lender.
Nova Building, 118-128 Commercial Road, Bournemouth, , BH2 5LT, Bournemouth, GB
https://www.amigoloans.co.uk/CRC
Chris wilson
Feb 10,2022It's a shame what is happening with Amigo loans. I've had a loan with them between Jan 2020 and Feb 2022. I've just paid off my loan. They were the only lender who would approve me and they never missold or over charged me, they also offered to reduce my payments throughout the pandemic which fortunately I didn't Nedd, thought it was nice to have thw offer. Obviously I can't comment on others experience but mine was great and I would of used them again if they were still lending.