Asda Mobile
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Asda Mobile is a mobile virtual network operator in the United Kingdom operated by Asda which uses the network Vodafone.
Why Asda Mobile? We know that connecting with the people around us makes life a little sweeter, so we've made it easier to stay in touch! With monthly plans starting from £4, whether you're a big texter or make the occasional call, there's something for everyone.
Never miss a moment with 99% UK coverage and 5G in the UK and abroad.
Reviews 814
Jacqueline Yip
Jan 20,2025I received the SIM card and put it into my phone but I can't make calls and I can't see the SIM card number in my phone data. I contacted customer service via email and waited about a month with no response. I have never come across such a service company.
customer
Jan 20,2025We have made multiple attempts to link our Asda phone number to the Asda account with several calls to their customer services. They admit a problem with their software, it is just not working for us.
Ronald Green
Jan 20,2025Covers all the service I require at an extremely good price.
Deborah
Jan 20,2025The app is mostly very useful but there have been glitches recently, a payment went through from my bank but has not appeared on my balance and a continuing problem is that the £4 Talk and Text bundle isn't available on the app, I have to use the website to find and select it. I've complained but nothing has happened. Asda have now contacted me to pursue this further.
customer
Jan 20,2025Was OK. Long eitaiat times but helpful service
David Bezzina
Jan 20,2025Very nice customer service.
arnie
Jan 20,2025Your phone staff were very helpful getting me started would recommend your services
PaulC79
Jan 20,2025Unfortunately struggling to register PAYG number to account despite numerous online and call centre attempts. SIM arrival was prompt and whilst phone registered and can receive calls and texts, a PAYG mobile that you can’t top up via an online account isn’t ideal
Mr David Saunders
Jan 20,2025Issue unresolved, and stuck trying to explain the basics to a call centre that just dont get it. (In response to the reply below, I have and I'm still waiting)
customer
Jan 20,2025Its better than lebra.
Lorraine Blake
Jan 20,2025I ordered my sim 10 days before I went away. It never arrived. I can’t do anything about it because I am here for 5 weeks. So I have had to purchase a local sim it I get back to the uk
Katy Carr
Jan 20,2025I got a sim for my son, but it fails to activate every month and I have to phone them up. Each time, they assure me that it won't happen again, but it's now happened every month for 7 months! Would not recommend
Arthur McLeod
Jan 20,2025I made a brilliant choice. My Tesco provider doesn't do what Asda does. Rollever credit is brilliant. Best move I made.
customer
Jan 20,2025Fantastic customer service. Call to reassign number answered in quick time . Really helpful. Very pleasant experience thank you
mark
Jan 19,2025Easy to open account. Easy transfer of old number. So far a great signal.
JJ
Jan 19,2025Total crap. Have had two sims on a renewable bundle, every month it claims to fail to renew and I have to buy the bundle again. Cs no idea what's going on. Have had enough and leaving for another provider.
customer
Jan 19,2025The customer service rep was very helpful and made the experience very easy
customer
Jan 19,2025great cheap and friendlly sstmr service
Ron Tune
Jan 19,2025Losing signal far too many times 😡
Asda Stores Ltd, Southbank, Great Wilson Street, Leeds, LS11 5AD, Leeds, GB
http://mobile.asda.com
Brian
Jan 21,20252 weeks for SIM to arrive. (informed post problems when contacted) Online account would not activate SIM. Customer services setup account when contacted. Online account still says not activated (informed their computer upgrade having problems, but for a week!). Not used asda Sim, phoned customer services to alter to a 30 days contact and cancell recurring account. Too much hassle and very unreliable, will go elsewhere.