Asda Mobile
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Asda Mobile is a mobile virtual network operator in the United Kingdom operated by Asda which uses the network Vodafone.
Why Asda Mobile? We know that connecting with the people around us makes life a little sweeter, so we've made it easier to stay in touch! With monthly plans starting from £4, whether you're a big texter or make the occasional call, there's something for everyone.
Never miss a moment with 99% UK coverage and 5G in the UK and abroad.
Reviews 814
Mrs Ann Coates
Dec 30,2024Excellent service activating my daughters SIM cards
Susan Ellis
Dec 30,2024It was easy ordering my Asda SIM card and the price is brilliant. I would recommend Asda mobile to my friends and family.
Mr Pawel Walecki
Dec 30,2024Using quite often Asda SIM in EU...so far so good
Ravi
Dec 29,2024Confusing and lost in n translation when customer call centre is based outside UK...
Ian Samuel
Dec 29,2024Brilliant, absolutely no problems at all and great coverage
Roger Lush
Dec 29,2024Your send authoriation code doesnt work
Steve Irvine
Dec 29,2024SIM card inserted but website wouldn’t send auth code, had to call to get it activated and setup regular payment. Still getting repeating emails saying I’m not registered. Will need to call customer services yet again, awful service
p
Dec 29,2024Overall the switch from EE to Asda has been easy to set up. Managed to import existing number and all on time. New vodaphone coverage good , but not great for 5g. Tends to be 4g most of the time in Hull.
Gary S
Dec 29,2024I needed a low use, low cost number for occasional use. SIM arrived quickly, loaded the SIM with £5 credit. Within a day £4 had been used, but I had made no calls or text. Sent a note to customer service asking where it had gone as usage not visible on line, took over 3 days to reply and then they wanted to send texts for security. So I still have no answer. Cannot recommend this as a service at all.
Patricia
Dec 29,2024Painful trying to register phone online & by phone. Thankfully, after about 5-days of trying I got an extremely helpful young lady who sorted everything out👍
Rob H
Dec 29,2024Changed over from the utterly useless 3 mobile and what a difference. Call quality is far better, data download speeds are running at an average of 60-90 mbs compared to 3s 0.5-3 mbs and its half the price. The only thing that prevented 5 stars was having to wait nearly 2 weeks for the sim card.
customer
Dec 29,2024Very poor customer service. Unit still not operating properly.
Tina Doyle
Dec 29,2024Easy and smooth switch over Cheaper than my previous provider Customer service excellent 100% satisfaction Thank you Asda
Martin
Dec 28,2024Extremely well priced SIM call/text inclusive plan with generous data allowance (any unused even rolls over to next month). Plus Euro roaming included. All this with wide coverage on Vodafone network. Who, incidentally were charging me over twice as much for far less data AND approx £30 per year on top for roaming on two trips abroad per year. Couldn't be happier having made the move and transferred my number to Asda - that too was very quick and easy to do.
Mrs Catherine Langton
Dec 28,2024Unable to log into account on both website and app.
customer
Dec 28,2024Pretty straightforward and a very good price for what I'm getting
Lisa Marsh
Dec 28,2024Although I rang for assistance in porting my number and activating the Sim, it failed to do so and I had to do it myself. There has been a charge applied to my sim on the day that I put it into my phone and the charges for my plan appear to have started on the day I ordered the sim not when it had arrived or was used for the first time.
customer
Dec 28,2024The activation code never came through
David Mc Cormack
Dec 28,2024Worst network with even worse customer service. Stay away. Bought a bundle from them and was not allowed to change it less that 8 hours after starting it. Read all the small print and then stay away anyway as their customer service is non existent.
Asda Stores Ltd, Southbank, Great Wilson Street, Leeds, LS11 5AD, Leeds, GB
http://mobile.asda.com
STEVEN LOVELAND
Dec 30,2024Asked to cancel within the cooling off period.They keep emailing to ask for more information and that it’ll take 72 hours to investigate each time I’ve asked for confirmation of the cancellation yet I have given them my name, address, customer ref and phone number of the sim they supplied They’ve now tried to set up a direct debit and the sim card wasn’t even activated.