Asda Mobile
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Asda Mobile is a mobile virtual network operator in the United Kingdom operated by Asda which uses the network Vodafone.
Why Asda Mobile? We know that connecting with the people around us makes life a little sweeter, so we've made it easier to stay in touch! With monthly plans starting from £4, whether you're a big texter or make the occasional call, there's something for everyone.
Never miss a moment with 99% UK coverage and 5G in the UK and abroad.
Reviews 814
Michael
Dec 26,2024Not a good start only put sim card in Christmas day and everything done over wi fi. 18.5gb left out of 25gb when mobile data never been switched on??????
Stuart Frampton
Dec 26,2024Purchase of plan was easy and choice options good. Quick sim delivery. Migration of phone number using PAC code worked as it should but only gripe was entering PAC code on App did not give a warm feeling it had been accepted. Didn't see the confirmation email so ended up calling the help desk who were very good. Don't do as I did and enter PAC code on a Friday, I had to wait till next working day (Monday) for number transfer to complete. All good and coverage for me is good so far.
Thomas taylor
Dec 26,2024I ordered a device on Friday 13th and am yet to have any confirmation of the device being delivered or about a refund I have repeatedly requested. It was a Christmas present
Mike Farrell
Dec 26,2024A 2 year deal was just what i was looking for which have me everything I i needed.
customer
Dec 26,2024Was a good deal but sadly very late in transfering numbers was very slow
Barrie John
Dec 25,2024Ordered sim only package but nothing arrived. Multiple phone calls to customer service who constantly say they will get back to me. Shocking service.
Dean Fraser
Dec 25,2024The process of opening an account with Asda mobile was a hassle, first of unlike most sim providers who provide a next day service they take up to 5 working days for your sim to arrive which is no big problem until it doesn't arrive. Then you get different excuses and ways to remedy the situation from different customer advisers which just adds to the overall confusion. I did get it all sorted eventually but it was a hassle I could have done without and would of had it not been for the price they were offering. So in short if you want a good deal and are willing to but up with the hassle fine if not look elsewhere.
customer
Dec 25,2024Awful. I am writing this on Christmas Day and my bundle has failed to renew for the 7th time. I have complained 7 times and these idiots can’t sort it out. No calling friends and family at Christmas for me 😣
David
Dec 25,2024It's early days for me but so far so good. I require occasional EU roaming and this seems to be working fine on my PAYG sim. Hopefully this will continue with the merger of 3.
customer
Dec 25,2024Iten did not arrive on time and was without service for 1-2 days. Not great service for a first time customer.
Joan
Dec 25,2024No complaints. Thankyou
lijun
Dec 24,2024good service
Patricia
Dec 24,2024Easy to transfer to asda mobile I am pleased with it so far
Donald Northwood
Dec 24,2024Does what it’s meant to do
edward
Dec 24,2024quite simple and straightforward set up .No problem changing number
Amy C
Dec 24,2024Wonderful service, can not sing their praises enough. So helpful .
David Wood
Dec 24,2024Utterly useless! Terrible Data signal everywhere in Cumbria. Signed up to a 24 month contract after testing a sim card prior to going on holiday for 2 weeks, only to return to zero signal anywhere I need it to work such as home and work. Called Asda on multiple occasions to be told there is a known issue in CA14 and CA20 postcode and surrounding areas which has an unknown fix date but no, as I've been out of the country for 2 weeks I can't cancel my contract despite having no service! Well I can, but only if I pay Asda over £200 for the privilege of having no contracted service being provided. It's now been over 4 months and is the service fixed (NO IT ISN'T) and guess what, we still can't provide you with a fix date. So meantime I'm now having to pay both Asda and another mobile company just so I can use my phone.
Nimllh Acandeh Acandeh
Dec 24,2024Online service was easy to use and the information was clear to understand.
Tomas
Dec 24,2024Easy purchase and easy set up in mobile wifi.
Asda Stores Ltd, Southbank, Great Wilson Street, Leeds, LS11 5AD, Leeds, GB
http://mobile.asda.com
customer
Dec 27,2024Had to call, was helped swiftly