To leave a review you need to be logged in
We are Croatian company founded in 2006. Our vehicle fleet is new, consisted of many models. Our professional team will welcome you at any of our office all over Croatia and provide top quality service.Visit us at www.avia-rentacar.hr and find that we do better !
Reviews 710
gunther vn
Sep 20,2024I'm going to keep this very short because I've already posted this online 3 times. it was a disaster with defrauding the employees.
Michelle Kruger
Sep 20,2024At the start I had some problems because of me but we found a solution. Kind people who want to help, nice cars... we had a good time!
Petra
Sep 20,2024Da unser Flugzeug 2 Stunden Verspätung hatte und wir nicht Bescheid geben konnten aufgrund bereits eingeschalteten Flugmodus (1 Stunde im Flugzeug gesessen ohne Abflug), konnten wir das gebuchte Fahrzeug nicht mehr bekommen. Dafür erhielten wir dann ein anderes, teuereres 8€ pro Tag für 16 Tage Mehrbetrag!!!
Isabella Ritschl
Sep 20,2024Front desk helper was very friendly and helpful, as well as patient in explaining everything. Car rental was initially cheap, however became very expensive with a bunch of additional hidden charges that were piled on which left a sour taste in my mouth as far as trusting this car rental goes when it comes to getting value for money.
virbas
Sep 20,2024Everything went smooth. Car was new & clean.
garnier
Sep 19,2024Good morning I am very very very disappointed by your welcome, your lack of listening and your way of forcing customers to take your options. I am filing a complaint with BSP with whom I carried out the basic contract.
Bernd Lormis
Sep 19,2024Kredit Karte wurde nicht akzeptiert zusätzliche Versicherung muss abgeschlossen werden unerwartete Mehrkosten von 360€
Doomen M
Sep 19,2024Great condition of the car and professional staff at the desk.
Noah K.
Sep 19,2024Great service with great staff.
Harald Schmidt
Sep 19,2024So wie man es sich wünscht. Alles perfekt
Peter Odriscoll
Sep 19,2024Charged €950 for a small scratch on the underside of the car. Also €125 to allow crossing country borders was a bit steep.
Tomislav Klarin
Sep 19,2024Uslužnost osoblja bila je vrhunska, kao i automobil koji sam imao na raspolaganju!
Carina de Bruin
Sep 18,2024We really enjoyed the car, however what I disliked were the scare tactics employed by the employee at pick-up. He kept repeating (untrue) information about needing an extra insurance, despite me having booked an external insurance. I knew I would need to put down a deposit, because the insurance was external, but he kept repeating that even one scratch would cost me my (2100 euro!) deposit. He was so busy with the scare tactics, he forgot to mention that it would take up to a month for me to get my deposit back. This was a bit of an unpleasant surprise when I went to drop the car back off. I can not fully give an honest review yet, because I don't know yet if they give me back the deposit without issue. I did not cause any damage to the car, which was confirmed by the (much kinder) employee at drop off, so I hope this won't cause any troubles. The experience of pick up did leave sour taste in my mouth for the whole of the holiday, and caused me a lot of stress about bringing back the car. Not the first impression of a country you want. Lastly, good to note that the location is a little walk from the airport, this is doable, but not something we realised and a little annoying with big suitcases.
Consumer
Sep 18,2024Great cars, people and deals.
Sead Balici
Sep 18,2024Flexibility for all changes during the rental as my circumstances were changing :)
Sinisa Tisma
Sep 18,2024I took over the car two hours later. Your worker told me that I have to pay. 40 euros because I was late. money is not a problem. I have a feeling that you want to take as much money as possible from us. I understand that, I use rent a car all over the world. but I have never seen anything like this.. I will not use your service again and I will always say a bad recommendation for you
Greg
Sep 18,2024Tous les clients avant moi se sont retrouvés avec des surcharges d'assurance. Ils ne veulent pas entendre parler des couvertures d'assurances autres que les leur. Technique: ils exigent une carte de crédit et ils ne font pas une empreintes pour la caution comme les autres loueurs, ils utilisent la la possibilité de crédit de la carte et c'est à chaque fois refusé. Donc obligés de prendre leur assurance.
D Ridd DRidd
Sep 18,2024Staff are all very friendly and helpful and check in was easy. Car itself wasn’t great. We paid a little extra for a VW golf or similar, ended up with a Skoda Scala. In terms of size it was good, but the seats were all sweat stained, the car reeked of cigarettes and the exterior had damage on every panel. When we drove the vehicle a warning message and light to check coolant kept coming on and there was a reminder that the car was overdue a service and oil check. The smart link option to connect up your phone hadn’t been activated, presumably to encourage you to rent a sat nav from the company for an additional charge and to use the car in any other EU country we had to pay an additional €80. So overall not as budget friendly as you’d think!
Sandrine
Sep 18,2024new car, very clean. Very easy pickup at the airport. Very good value
Ulica Narodnog lista 2, 23000, Zadar, HR
http://www.avia-rentacar.hr
Katie
Sep 20,2024Do not use this company if you actually want to drive away in a car. I booked and paid a month in advance for 5 days car hire, I booked from 9am and was delayed on the run way, I went to collect my car at 10.00am and they cancelled because I was an hour late. I have not received a refund and I can't get hold of anyone to discuss it. The company are getting double money for one car and as a customer I paid double. I would give a zero if I could.