Could not fault the work of Nikki and Amy they kept me informed throughout the whole process. There were numerous delays due to the other side not responding for excessive amounts of time. However, I was always reassured they were chasing things to move the process along. The price was also really competitive they were only £75 more expensive than the cheapest option but the extra was well worth paying. I could check for updates when i wanted but also received a notification every time something was looked at.
Good communication. Prompt response times. Helpful website system to show progress. Friendly staff.
As a first time buyer, there were parts of the process I definitely needed a little bit more support on! Debi and Andrew were super helpful and supportive from the get go. Both were patient and informative and extremely reassuring. Debi was unflappable and had a fantastic approach to dealing with some unfortunate rude behaviour from the other side. Andrew was a pleasure to speak to, and super efficient in getting things done. Can’t thank either of them enough - they made the whole process less stressful!
I worked with Cerys on my case and the confidence and trust she gave me from the start was empowering. I was guided on the step by step process in detail and best practises were always shared with me. Thank you for helping me get the best outcome Cerys. My best wishes always.
Communication was great from start to finish via Hoowla . Andrew and Debi in particular were very friendly, Polite and really helpful. we felt Debi went out of her way to find answers to our question's. We are now very happy in our lovely new home :) Thanks for all your help Andrew & Debi and Baker Ashley Solicitors. I would definitely recommend Baker Ashley to all my friends & family.
We would certainly recommend using Baker Ashley. Initially, we were slightly apprehensive about the distance between ourselves and Baker Ashley, but this was never a problem, so rest assured you should not feel obliged to use your local solicitors. We originally instructed Baker Ashley to oversee the sale and purchase of our old and new property. Their pricing is very competitive and we were left with no unexpected additional fees to pay upon completion. They were all very helpful and informative throughout, particularly Sue and Lisa, who were both happy to answer any questions that we had as they guided us through making it all pain-free. Thank you again to Baker Ashley!
Baker Ashley was recommended to me by a Conveyencer comparison website for the purchase of my first home. Both Lisa and Sue were quick to respond, extremely helpful and I felt very supported. I had many questions as a first time buyer and I felt very looked after. Would highly recommend!
I used Baker Ashley for a house purchase that I subsequently had to withdraw from. I would highly recommend them. David Isaac was incredibly thorough and professional, you could tell he is very experienced and gives important decisions a lot of thought, taking the time to discuss the details/pros and cons of a decision over the phone. It was always possible to reach them - I was never left hanging without contact. The communication was great. Any other team member I spoke to e.g. receptionist was also friendly and helpful, not making you feel like a burden. If I left a message to say that I'd called, I'd actually get a call back on the same day or at least an email acknowledgement arranging a time to speak. If you're conflicted about which firm to use don't think twice about using them.
Barker Ashley made our home move so easy and we would highly recommend and use them again. Andrew was so helpful and always responded to our calls and emails as soon as possible. Furthermore Debi was great and made sure everything with the sale and purchase got resolved in good time including dealing with difficult management companies.
Baker Ashley were recommended to us by a friend as we weren't happy with the solicitors we had used previously. Really pleased we went with them- Nikki and Amy were a pleasure to work with. Hoping not to move anytime soon but would work with them again!
We chose Baker Ashley due to them having a tracker system so we could track progress throughout the process. Nikki and Amy were very 'on it' and we had a totally seamless experience. We had regular updates and lots of communication with them where appropriate. We cannot recommend them more highly. We are based in Nottinghamshire and they are in Wales. It makes no difference where you live these days. Its all done online. They made the buying of our forever home such a pleasurable experience! Thank you so much! 🥰
Prompt and efficient service and when you call them you actualy get through to the relavant person, not some poxy call center.
The team at Baker Ashley dealing with our house purchase were great. After dealing with a different local solicitor for many years who would be difficult to contact and continously needed to chase up, Baker Ashley are a breath of fresh air! I would definitely recommend them and will most definitely be using their services again in the future.
Excellent service from start to finish. Always available to answer questions, act in the best interests of the customers and services are provided to the highest standard. Thank-you Damian and Hayley for your support on my transaction
I would absolutely recommend using Baker Ashley solicitors for the purchase of a property. My solicitor Andie and her assistant Natalie were brilliant. From start to finish they have been extremely helpful, knowledgable and always happy to explain any queries I had throughout the process. Any delays or hiccups I encountered, they were able to deal with efficiently, going above and beyond when possible. Even after a very stressful moving day, Andie also stayed in touch throughout the evening, to ensure things went to plan. I cannot thank Andie and Natalie enough for their helpful in purchasing my property and would highly recommend them to anyone for a smooth experience.
We required a good solicitor for our house sale and purchase. Baker Ashley had very good reviews on Trustpilot, so we went with them and we were very glad that we did. Them, being over a hundred miles away from us was not a problem. Most work was done online (and there is no getting away from the fact that there is a lot of work involved in any house sale & purchase) and Damian Miles and Hayley Williams were excellent with their attention to detail and moving things along. They were always available on the phone, or email should we need to contact them. We would certainly recommend Baker Ashley.
Damian and Hayley assisted us with buying our first house and they swiftly dealt with any issues that came up. The process was seamless and I would definitely use them again and recommend them to others.
We were totally supported and kept up to date throughout the process. Nothing was a problem, it was easy to contact and communicate with the team. Selling a property has never been so easy, stress free and efficient. A big thank you to the whole team at Baker Ashley.
I have had a lot of experience using conveyancing solicitors for house sales and I can honestly say that Nikki & Amy at Baker Ashley Solicitors were completely on the ball. Everything seemed to be done straight away, no hanging about. They were also very easy to contact by phone. Also to make life easier the case is available to view online to see the progress. There were no problems, we are very pleased!
Carrina Thomas
Feb 06,2024Everything you hear about buying a property is true. Being first time buyers myself and my partner didn’t understand how stressful it can be. Amy and Nikki at Baker Ashley kept us in the know every step of the way and was always on hand if we had a question or didn’t fully understand something. The online account is great to can go on and see what you have completed and what you have to go. We are very grateful for all of your help.