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Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).
Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.
Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves. Local Moving
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Reviews 856
Matt
Aug 14,2024Great crew and worked hard.
Kia Gizzi
Aug 14,2024If I could give 0 stars I would. Stay far away from this company. They canceled TWICE on us the day of our move!!!!! Didn’t even tell us either only for us to call to find out the time to say our reservation was canceled and NEVER called us??? Then they confirm to send a team out at 2pm… they call at 130pm THIRTY MINUTES before we’re supposed to move to say they don’t have a team… who does that??? What kind of business runs like this??? When they finally showed up the next day my $3,000 sectional got damaged with holes in it since the movers didn’t wrap it… bellhop offered $120 for the damage LOL don’t waste your time. Terrible experience
Rose
Aug 14,2024It went very smoothly! The team leader was communicative and the guys were friendly and moved my things quickly. Everything was wrapped nicely. It was a very easy process!
CHARLES "BO" PROSCH
Aug 12,2024Your Movers were on time, reached out to confirm my move, asked me if I had any questions, were very considerate, responsive, engaged, and easy to talk to.
Mary Marsh
Aug 12,2024The movers and truck driver were punctual, professional and courteous.
Joella Brazile
Aug 11,2024Hard-working, polite, experienced, on-time men who did a great job for me.
Geegee
Aug 10,2024The movers were on time and very efficient. They moved everything with care.
Nancy Thomas
Aug 10,2024The move went smoothly, thanks to our Bellhop assistants! Scheduling by telephone was easy and the scheduler I spoke with was responsive and got back to me quickly with an estimate. The movers reported on time, ready to work. They were efficient, knew what they were doing, took care with our items, and finished in a timely manner. They were pleasant and easy to work with and I'd be happy to use any of them again.
Sam Ploeger
Aug 10,2024I was quoted a price for 5 hours, with 3 workers and a truck. On the day of the move, only 2 workers showed up. They were adamant they will still be able to get the job done, but ended up taking over 8 hours to complete the move. I even ended up helping the two movers unload the truck (basically half of the service I paid for..), otherwise it would have taken at least another hour or two. Then, Bellhop charged me for the move going over the estimated 5 hours! With only 2 of the workers showing up for the move, and me ending up helping the 2 workers to complete the move… They did reimburse me some of the charge for only having 2 workers show up, but still was charged more than the quoted price. Just rubs me the wrong way that I was charged more for something that was not my fault.
Adora S
Aug 10,2024Thanks bellhop for making a very stressful move (Atlanta to Dallas) much more manageable. All the reps were helpful and customer service was easy to get in touch with. Added bonus that our delivery time was only one day without needing to wait for things to arrive. My loaders, unloaders and driver all arrived right on time and were all easy to communicate with throughout the whole process. Will definitely use again if I need to make a big long distance move!
Carole Ries
Aug 09,2024The movers were efficient and very patient with me. I’m elderly with dementia and easily confused. They made the move much less stressful. Thanks for the support.
Anne Mur
Aug 09,2024Catastrophic experience for a 5 mile move from house to apt in Edina, MN Move delayed a day, no explanation or apology Unprofessional inexperienced movers, not Bellhop employees no moving blankets or any moving equipment. Had to tear the curtains off of our windows to use as blankets, and provide tape as they had none Only sent 2 movers instead of contracted 3 so move took 12 hours instead of 5 and we were billed twice amount of contracted amount Damaged 5 pieces of valuable furniture Impossible to talk to Bellhop corporate office- call center based offshore Fraudulent insurance and very difficult to file a claim, much less get appropriate compensation- 60cents/lb of items but they grossly underestimate the weight. we had to send them a photo of our damaged dining room table on the scale to prove it was triple the weight, and still didn't get accurate compensation unable to finish the move in one day so team 'leader' returned next day with his own pick up truck and still couldn't move all items safely, so my husband had to mover remaining 2 pieces of heavy furniture. Destroyed our trust in Bellhop and Greystar, which promoted them on their website Anne Murray Addendum- I did email support@ bellhop and got no response We are requesting reimbursement for the cost of our furniture repairs and moving costs that doubled after only 2 amateur inexperienced movers were sent Please assign a bellhop team leader to reach out to us to make this right, as you promised Frankie in the Mpls Bellhop office was the supervisor for move Anne Murray George Edmonson Edina MN George Edmonson
MCP
Aug 08,2024Punctual; Friendly and efficient; completed the move in the estimated time. No damage to furniture
Customer
Aug 06,2024Great communication, worked fast, nice team led by Michael. All were courteous and professional. Would use again! I had never used Bellhop before but we hired laborers and a truck, and after our experience, highly recommend.
Rebecca Houston
Aug 05,2024Quick with our little move.
Laura Van Faasen
Aug 03,2024My Bellhop team were courteous, careful and got the job done. I recommend Bellhop movers.
Brian Weiss
Aug 03,2024I typically refrain from lengthy reviews, but our appalling experience with Bellhop compels me to warn others. This moving company, which presented itself as professional and reliable, turned our long-distance move from Los Angeles to Seattle into a complete nightmare. Pre-Move Promises vs. Reality: Upon booking, I discussed specific requirements with a Bellhop representative, Jamie Edwards. I was assured that our movers would be Bellhop employees, in uniform, using a Bellhop truck, and equipped to handle a long-distance move with all necessary supplies. Instead, what followed was a cascade of misinformation and chaos: Confirmed Moving Date Changed: We were informed at the last minute that our moving date was not guaranteed. Movers Unprofessional: The movers, who arrived in an Enterprise truck, were subcontracted, not Bellhop employees. They lacked professionalism, appearing disheveled and unprepared. Lack of Supplies: The movers had insufficient blankets and no proper packing materials, forcing us to use our own resources. Day of the Move: The moving day was rife with stress and mismanagement: Incorrect Timing: Confusion over the scheduled time due to a timezone mix-up, causing unnecessary panic. Unprepared and Unprofessional Staff: The team leader brought his toddler to the job site, contributing further to the unprofessional atmosphere. The movers were inadequately prepared, with minimal moving supplies. Constant Threats of Insufficient Space: We were repeatedly warned that our belongings might not fit, despite prior moves having no such issues. Post-Move Issues: Avoidance by Bellhop Representatives: Attempts to contact the Bellhop representative who arranged our move were futile. Empty Promises: Conversations with the CEO and other supervisors during the move promised resolutions that never materialized. Severe Damage and Carelessness: Our belongings were carelessly handled; not properly wrapped or secured, resulting in significant damage. Conclusion: This move was marked by a severe lack of professionalism, preparedness, and honesty. What was advertised as a stress-free and efficient service turned out to be a distressing ordeal, with movers who seemed barely more capable than if we had hired random people off the street. The experience was so far from what was promised that it felt like a blatant case of false advertising. Demands for Resolution: We have captured extensive video evidence and possess all relevant communications. We are seeking full reimbursement for the move and compensation for damages, which we estimate to be at least $10,000. Final Thoughts: If you value your belongings and peace of mind, I strongly advise against using Bellhop. This experience was not only stressful but also deeply disappointing from a company that claims to be a leader in the industry.
Shander Ramos
Aug 02,2024Great experience overall. Moving team was amazing, efficient and helpful.
Molly Cooper
Aug 02,2024The booking process was a mess - I almost went with another company. I was unable to complete my transaction online. SIX people then called or texted me. I talked with 2 people on the phone and there was such a language barrier that I politely ended the calls. The third woman I talked to was great and we got it booked. I gave her lots of detail on what needed to be moved, how (inside the house) and where. We talked about a large desk and increased the time frame from 2 to 3 hours because of that. Unfortunately, none of that information got to our movers who thought they were moving to a truck and did not bring the appropriate equipment to move the large desk. The only positive part of the experience was our movers - Cain and Reginald. They were professional, efficient and went above and beyond.
1110 Market St, #502, 37402, Chattanooga, US
http://www.bellhop.com
ME
Aug 15,2024Cimeone, the lead, was exceptional as a communicator and leader and worker. Pedro, his assistant was also a very hard worker. They worked through challenges and found solutions and never complained.