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Bellhop Moving

Hosted by David Simmons

4.0 (856 Reviews)

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Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up).

Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping.

Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves. Local Moving

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Get a free estimate today and book with $0 down!

Reviews 856

4.0

Out of 5.0

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Delaney Winborne
Dec 11,2024

I had a terrible experience with bellhops. Would not recommended. They charged me without my consent for a service they didn’t do and customer service was not helpful at all. They refused to refund me even though I called them as soon as I saw the unauthorized charge to my account.

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Alyssa Wasylucha
Dec 10,2024

Our team did a fantastic job. It was estimated to take 5 hours but they got it done in just two! We would definitely hire them again next time we move.

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DeAnna Wynn
Dec 10,2024

Fast, efficient, friendly service.

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Adia Stokes
Dec 10,2024

Unclear how this company is rated so highly, perhaps there are regional differences. If in Atlanta area, please avoid at all costs. NOT A MOVING COMPANY. They contract moves to anyone - no one shows up with a Bellhop truck or a Bellhop shirt as advertised or suggested. They also train movers on the job. Their claims policy is written so that practically anything can be destroyed and not covered - “Marble, ceramic, particleboard, chip-core, or pressboard, “natural materials”, whatever they consider minor damage or if the item was “too” heavy” - none of that is covered or reimbursable if damaged according to fine print. I suppose concrete would be an unnatural material but would probably be too heavy to be covered. I was told I would be receiving a full-service move. I very specifically discussed a full service move with Bellhop coordinators as including disassembly, protection and reassembly of my furniture. The individuals showed up separately, not as a team, with no packing materials or boxes. Furniture was not properly padded. Large portions of furniture was left exposed or not padded at all despite repeatedly requesting furniture padding and wrapping. 3 individuals were training another 2 “recruits”. One of the “recruits” showed up over an hour into the move, disrupted the move long enough to destroy my desk and then was sent home. It was a disaster. My L-shaped desk was destroyed. My large ceramic planter that was part of a set was destroyed. My entertainment center was broken. 2 of my 6 dining room chairs were dented. My sectional couch was left standing on end vertically (on the sides) . My guest bed could not be put back together because items were left at my old address. I dont hold the movers as responsible as I hold Bellhop for sending an ill-prepared team. They are also responsible for assuring me of a “full-service” move with appropriate furniture care, assembly and reassembly. I specifically clarified with BellHop personnel that my furniture would be taken apart, PROTECTED and reassembled and was reassured that it would. I also clarified this with the move lead via text the day before. I would prefer to pay more and have my items delivered intact and receive an actual full-service move. I wish I had been given appropriate, transparent expectations.

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Jaclyn
Dec 10,2024

The worked very quickly and carefully!

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Aaron McCollough
Dec 10,2024

Guys were professional, efficient, and strong. They made very short work of a complicated furniture unloading that probably would have been the death of me, if I had tried to do it.

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Kendall Snow
Dec 09,2024

Another great move with Bellhops! Miguel and Bard were amazing - so helpful and kind with moving all of my furniture and getting it placed exactly where it belonged. They also helped me with loading some items from my patio that needed to go elsewhere. Always have had a great move with Bellhops.

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Michelle Potts
Dec 07,2024

Stress free. The guys were so kind and moved so quick! I took a phone call and before I got off they had all my furniture wrapped and ready to load. They easy to communicate with and made sure sure I was happy with where all the furniture ended up.

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Jennifer Bailey
Dec 07,2024

Team was fantastic! They worked super hard to make sure that we were in our new house today!

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Veronica Garcia
Dec 06,2024

Guys were punctual, respectful and professional

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David
Dec 05,2024

Michael and his partner we’re great! Fast and reliable. Would recommend!

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Frank D. Williams
Dec 05,2024

My movers(Francis and Jesse) were prompt,friendly and quick. They even problem solved a few times.

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Sarah C Vij
Dec 05,2024

The guys were incredibly kind, hard-working. They took zero breaks. They helped me move things a few times and put things together for me. They asked me several times if everything was looking good. Overall, a really wonderful team. Exceeded my expectations.

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Andrea B
Dec 05,2024

Amazing experience! Pat is the best bellhop lead I’ve ever had!! Definitely will recommend her and bellhops to everyone.

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Vernard Martin
Dec 03,2024

The movers were professional and courteous

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Josè Colòn
Dec 03,2024

They were swift and on time. Very pleasant as well. The job was done efficiently!

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Jesse Randall
Dec 03,2024

Great movers, and great at stacking the pod! 5 stars!

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Geoff Gill
Dec 03,2024

This is a broker not a moving company. I should have read ALL the reviews before I booked them to move a heavy item for me. Anyhow I booked three guys for a two hour block. Guy’s came on time and did a great job and completed the work in less than an hour. The “Broker” charges my card accordingly and all was done. Well then the same afternoon I get an additional charge of $240 on my card. I called customer service (A Joke within itself, see bad reviews on that) and was told that it was an additional charge for going over my two hour booking by 1 1/2. I explained that they indeed got the Job done within one hour of my two block and was told I would have to prove it. At this point I’m trying to figure out that one so Im just going to say be aware that this “broker” is bad news.

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Jim Badley
Dec 02,2024

Very professional….punctual, communicative, and managed our expectations well. Our furniture was packed ahead of schedule and unloaded ahead of schedule. 10/10 would use BellHop again!

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Andrew Holland
Dec 02,2024

They were efficient and very professional

1(888)836-3939 [email protected]

1110 Market St, #502, 37402, Chattanooga, US

http://www.bellhop.com

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