Hopefully weve got a trouble free 5+ years of motoring with a promise from Kia with Bells on from Gary.
We have had tremendous rapport with this new dealership and they have put up with my continuous misgivings with my lack of professionalism when dealing with dealerships and the whole experience has been very trouble free!! Well done to you all!! Well done especially goes to Mitchell Hardwick
Ricky bent over backwards to get a deal together to enable me to buy a new Kia Sportage. I didn't want to have to buy different brand of car because the Sportage is great, but it was getting it in my budget that was the difficulty. He really worked hard at all my options and my car will be here in January. Well done Ricky
Ricky has been excellent throughout my order of my new motability car - a Niro EV. The best experience I’ve had in 18 years on the scheme. Genuinely great customer service and a lovely car! Could not recommend more!
Ricky has been a great help he has really helped me and my mum getting are first Motability car he has been really fast with replying to my emails and if I have got any question or concerns he does not hesitate to answer in a kind caring manner so I would just like to stay thankyou for everything you have done for me and my mum and I hope you have a great Xmas and new year you take care mate
Great service from Callum with our new Volvo xc40
The salesman was very helpful and approachable. He kept us regularly informed about the progress of our order and gave us a comprehensive handover at the point of collection. Many thanks.
The showroom is a calm and relaxed space, the staff are eager to see you comfortably seated and wait times are very low. The receptionist was attentive and immediately let my rep know I had arrived; the hot and cold drinks kept my kids sated while I conducted business! Ricky met me very swiftly after my arrival and I had already conducted a very helpful email thread beforehand; I had a few important questions and he answered them fully. At no time did I feel pressured, the test drive was a great experience (in fairness this was partially down to the EV6!) and I felt well-informed and secure in deciding to buy. I would absolutely recommend Ricky and his team to anybody looking for a new ICE or EV in Northampton or further afield!
I popped into Bells on my way to look at a “pick up”, at another dealership, and left Volvo with an XC60. Sales staff made me and my family very welcome, without an appointment. Made my purchase straight forward and an experience that will have me buy from them again.
My experience with Ricky Rose while purchasing a KIA assured used car was nothing short of excellent. Ricky's professionalism and expertise made the entire process seamless. He navigated us through every detail, ensuring we felt confident in our decision. Ricky's dedication to customer satisfaction was evident as he went the extra mile, providing valuable insights, exceptional service, and valuable add-ons for our new vehicle. If you're in the market for a used car, Ricky Rose is the go-to person for a hassle-free and enjoyable buying experience!
Thank you to Ricky Rose for helping with my new Niro EV and explaining how to charge, all the controls and I feel so much more at ease now. It’s nice to talk to someone that’s human and has empathy and is not stuck up. Five star service and I’d highly recommend to everyone and anyone thank you again. P.s very sharp suit!
Ricky rose was lovely! Really help full. He explained everything to us. Helped us figure out what colours were available.
Gary was really helpful and assisted me with everything I needed. He explained the Kia warranty and answered any questions. Thank you very much Bells Kia!
I do love Kia cars. I have just picked up my new kia and the service I received was fantastic. Ricky Rose was so helpful with every stage of my new Kia journey. I would totally recommend Kia if you are thinking of a new car.
We exchanged our Nissan Note for a Kia Niro Hybrid and all our dealings were with Mitchell Hardwick. Initially we did not know which model would suit us best and Mitchell was very patient with us as he showed us several different vehicles. Eventually we settled on the Niro and he said one was due in shortly. He rang to let us know when we could see it, and again was patient and very helpful as he explained how the hybrid worked. There was never any pressure and and it was a pleasure to be dealing with Mitchell. There were one or two minor hiccups which were quickly resolved, otherwise I would have given 5 stars.
Great service, reception staff always very personable and helpful. Loan car was great, and work done on mine as agreed plus additional re-call work which ran into 2 days. Online check in and follow up is also first class. Overall very happy. Thank You
From start to finish Ricky has made my purchase of my KIA Sportage a very easy transaction. He has always been at the end of the phone if I had any queries, if he wasn't available when I called, he would call me back as soon as he was free. I cannot fault the service he has given me. Thank you Ricky.
Ricky Rose made our visit to view a car a very enjoyable and informative experience.
Ricky was amazing from start to finish!
David Whyman
Dec 06,2023The whole experience from enquiry to handover was really professional and enjoyable. This is the way to get your new car, no pressure, no hard sell, just a pleasure. Ricky Rose is a great asset and a nice person with it. Thanks.