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Reviews 741
Deborah Hodges-Pearce
Nov 29,2023Went to the Bells group to look at a Kia Sportage, superb service from start to finish. Not at all pushy to get you to buy from them. Took our car in part exchange and gave us a really good deal. No deposit required. Drive away insurance included, car wasn’t coming up on the insurance database with my broker so rang Kia to extend the insurance free of charge. Simple process. Ricky Rose was the sales person who we dealt with and is outstanding, wouldn’t go anywhere else now.
Andrew Hallworth
Nov 28,2023Excellent Experience with Mark and Bells Volvo. Car was serviced with 90 mins of arrival and wash and cleaned when finished. The staff were friendly and helpful and explained everything clearly. We have 2 other Volvos in the family so will be bringing all here in future after such a good experience. We have been let down by more local Volvo dealerships in the past so refreshing to get good service and experience from Bells.
Kate
Nov 28,2023Outstanding customer service, communication and went above and beyond to help when needed. Very friendly and polite. Can not thank you enough for everything. Look forward to working with you again soon. 5 star does not do this man justice ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Caroline
Nov 27,2023I traded in my Sportage for a newer one and we dealt with Ryan at Kia Northampton. He ensured we got a good deal and was efficient in how he dealt with the transaction. All communication was clear and easy. Thanks
Barbara Gardiner
Nov 26,2023I needed a new car and Kia came to my rescue. Gary Page was extremely helpful and thorough, I couldn’t have asked for a better service. Thank you
Rachael Mcmahon
Nov 26,2023Ricky was very friendly and knowledgeable about the car and explained all I needed to know.
Jenni Young
Nov 24,2023Just collected my new Kia Niro and Ricky Rose is my super hero! I'd give him and Bells, Northampton 6 stars if I could! Wonderful service from Ricky over the long wait for this car but he kept us updated with emails and telephone calls and has gone above and beyond to help. Will be back in a year or so to order my next car from him. Thank you Ricky
Martin Noone
Nov 23,2023Great car great service thank you to Ricky Rose helped me order my new Stonic on Motability kept me updated and made me feel valued. Love the car love the service. Highly recommend Bella Kia Northampton.
Trish
Nov 23,2023We booked an appointment with Ricky Rose, unfortunately we arrived 30 mins late. Ricky greeted us with a warm welcome, he proceeded to ask what we needed to ensure the vehicle met our needs. Ricky was kind, friendly and extremely knowledgeable. He was very genuine which made the process extremely easy. We had one of the best test drive experience ever. I wish we had gone to Kia months ago. We would definitely recommend this dealership. 😊
Ann
Nov 22,2023I only went for a test drive, and left having ordered and paid the deposit on a car. The latter was as a result of meeting probably the best car salesman that I have ever encountered, and at my age there have been quite a few. Ricky Rose was excellent. Professional, friendly, honest and clearly loves his job. Everything was explained in detail and all queries answered honestly. He also worked hard to give us the best price possible. It was busy during my visit, and at times, junior salesmen or trainees needed his assistance. Without hesitation, he went to their aid, all the time remaining cheerful, and the juniors certainly were not afraid to ask him for help. Latter is very important, as it is not uncommon for juniors to be wary about approaching senior staff. For the juniors, Ricky is very approachable and my observations while there, would suggest an excellent role model. He is a great asset to Bells Kia, and he himself mentioned that Bells Motors is a great company to work for. Thinking of changing your car, make sure to visit Bells Kia Northampton, and if you are in luck, Ricky might be working the day you visit
customer
Nov 22,2023Very good service
MR Adrian Ley
Nov 21,2023So back in the summer I was in the position to be looking for a new car ready for my exchange date in October.. I’d already been to various different dealerships, and decided to visit Kia.. On arrival I was greeted by a fantastic sales person named Ricky.. Very happy, very pleasant and clearly very experienced when it came to all the models across the Kia range.. My wife and I were torn between the Sportage spec 3 and the GT Line.. Ricky gave us his time, valuable opinion, and made sure we made the right decision in terms of our next car.. Again Ricky had no problem in arranging to test drive both GT line and Spec 3.. After a very good unrushed test drive in both cars, we decided to go ahead and order the GT Line Sportage.. When ordering the car Ricky was very clear and precise, and he was also very honest and said we probably wouldn’t see the car till March 24.. We still went ahead and ordered the car, as we knew it was worth waiting for.. I was very happy and confident with the car and service I have received going through the test drive and order process.. Unrushed, and no pressure at all.. From July till October, I have had a monthly email from Ricky, just with any new updates in the car.. The best update was in the middle of October to say My car will be here week commencing 20th November.. I was in shock and couldn’t believe it.. And here we are new car day.. I arrived this morning at Kia, to be greeted by a very happy Ricky.. I think he was more excited than us.. After finalising the paperwork we were ready to go and check out the new car, which was already and waiting outside the showroom.. Ricky gave us so much time going around the car, and also going through all the amazing features the car has to offer.. Nothing was an issue at all.. A real nice guy, and a guy I’d like to deal with again.. From start to finish, he took ownership, and made new car day, a day to remember.. Straight forward, communicated with me throughout, and just made the whole process brilliant.. I can’t thank you enough..
tyrone coxon
Nov 20,2023Traded my Volvo for a new Kia. Was pleasantly surprised with test drive of Sportage. Was told would have to wait till December, even February. But was pleasantly surprised to receive car 17th Nov. The first salesperson was a very nice man. But then sale was with Gary Page. Who kept me informed and conducted sale in a good professional way. Do miss from days gone by, the haggle and fight for a sale. But sadly those days seem long gone. Love the car, lets hope with time will love me.
Sam Bishop
Nov 20,2023Easy to organise, car was picked up and dropped off, which was really helpful. Good communication from Georgia at KIA. Pleased with the service and the price.
Customer
Nov 19,2023I recently bought a Kia soul from Bells in Bedford. Great support and a fine car. Thank you all at Bells.
David Mullins
Nov 19,2023Called into Bells Motors unannounced without any pre-notification, Ricky Rose listened to our requirements, budget and purpose for the vehicle, he then provided two possible solutions with the vehicles available on site. After care consideration and a test drive, the better car (Sportage) was purchased. Ricky was very professional, polite and went the extra mile to provide top line customer service
David
Nov 19,2023In the past, my wife and I have found searching & choosing a used car very stressful. Our experience today at Bell’s Kia in Northampton has been a revelation. Gary Page was concerned to provide a car to meet our needs. Ease of access was important, and we tried several cars to find the best one. There was no sense of rush as Gary dealt with us, always patient, attentive and helpful. We are most grateful to him! David and Lorraine Gibson
Christine Breach
Nov 18,2023Just purchased a used vehicle from Mitchell. He was extremely helpful, polite and not at all pushy, which we appreciated. Differences in the model specifications was explained to us. We are more than happy with the whole sales process and the car.
Dionne Mayhew
Nov 18,2023Great service!!
nothingmorenothingless
Nov 29,2023We were looking to buy a Kia Niro Hybrid and test drove the car at Kia Bells Motor Group in Northampton. Ricky Rose assisted in the process. He was friendly, very knowledgeable about the car and whilst keen to sell he would maintain his honesty. We were very impressed with his professionalism.