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Reviews 741
P Venna
May 22,2025A big shout out to Bells! Thank you Luke, you made purchasing my car a good experience. Thank you for your patience.
Wendy Hawkins
May 21,2025Always a pleasure dealing with the sales and service team. Used pick up and return service and it saved me so much time, very efficient. Would highly recommend.
john
May 19,2025Always greeted with a smile by Mark, and everything explained what the service entailed before leaving the car. If anything urgent requires attention I get phoned, When the service is done Mark contacts me to say it is done and ready to be picked up. Always treated with respect and all things explained when collecting the car.
Philip Mason
May 17,2025I am so disappointed by Bells Volvo. My ‘22 plate XC60 completely died at the side of the road and I called out Volvo assist, costing £160, who couldn’t help & the car was towed to Bells. As I say, the vehicle is 3 years old and less than 30,000 miles on the clock & apparently I need to completely replace the mild hybrid battery at a cost of £1500. I explained that I’d just completed 24 years in the British Army 6 weeks prior so was currently unemployed and all they would offer was a 10% goodwill gesture, because the car was 6 weeks past it’s warranty. This is a warning to anybody not to buy a mild hybrid Volvo, as this expensive part I’m being charged to replace isn’t fit for low mileage or even three years. The battery is covered for 8 years but only for the original vehicle owner so DO NOT TRUST the second hand Volvo market. Really disappointed with Volvos stance that because I was 6 weeks beyond my warranty & even though I explained my employment situation, they weren’t willing to offer more than such an a ridiculous reduction. I’ve had three Volvos now, my partner has an XC40 too & I don’t feel like I’d ever trust them again. Shocking that I thought Volvo were reliable.
G J Martin
May 17,2025Once again I couldn’t fault my experience with Bells today. Nothing is too much trouble for Mark who deals with all my queries in a friendly but professional manner. I would not consider changing to any other dealer
Matthew Finn
May 16,2025Luke was amazing helping me find the right car. Made the experience great with lots of lovely personal touches
sven k harris
May 15,2025Always greeted with a smile. Ebony was extremely helpful and followed up with me in good time regarding my request. Michael demonstrated exemplary customer service and professionalism and provided me with frequent updates during my appointment. A really great experience throughout every time I visit. Thank you.
NCS
May 15,2025Poor customer service at Bells Kia Northampton, uncontactable sales person, delivered late, missing documents & key
Tracey Clarke
May 14,2025I spent a Sunday visiting various car dealerships in search of a new car. Volvo hadn’t been on my radar until I came across the EX30 Plus. I was really impressed with Martin in sales—his approach was refreshingly relaxed, with no pressure or pushy upselling like I experienced at other dealerships. Martin took the time to clearly explain the PCP options, something other dealerships failed to do, and helped me find the perfect mileage to suit both my budget and needs. So glad I took the plunge and went electric—the EX30 has exceeded my expectations. I absolutely love the car, and the customer service has been outstanding from start to finish. Thank you so much. Buying a car and a home are two of life’s biggest purchases, and I truly appreciate that Bells Motor Group Volvo Cars recognises this and focuses on building long-term customer relationships.
Scot
May 11,2025I would like to thank Luke for all the help keeping me updated every step of the way from ordering to hand over kept me completely up to date even making me feel super comfortable getting my first fully electric car. Very rare to find a genuine salesman like Luke nowadays once again Thankyou.
Jason
May 10,2025I have had four Volvo's from Bells at Bedford, Currently 2019 Volvo V60, I will not take it anywhere else to be mechanically worked on as the service that I have received over the years has been superb, just had 40000m service done, Mark Knight took car of everything as always, Alex the Tech had the service done in around an hour while i waited and then Mark had the car washed for me. I wont say they are cheap but they are competitive in price and as a Paraplegic that relies on my car to be reliable they give me piece of mind that the job has been done properly by fully at rained team with genuine parts, you cannot beat the Team at Bells Volvo. Thanks Mark and Alex.
Russell Beattie
May 07,2025The service was superb, the whole experience was a good one from start to finish.
Steve Haycroft
May 07,2025When I visited Bell’s motors, I was sure I wanted a KIA Sportage but having spoke with Tommy he nudged me towards a KIA Niro Hybrid. Wow-Am o impressed with it. Think I have been dragged into the 21st century with all the Gizmos on it. What sealed the deal was the huge KIA warranty still left upon the car. Very happy with my purchase. Excellent service and nice little extra touches. Nice one Tommy.
Mrs Helen Clancy
Apr 30,2025Jack the sales person was approachable and very fair. Great service and inspired confidence in the company .the car a Kia Sportage is brilliant . The turbo gives the 1.6 petrol engine some umph!! Thankyou
Ray Scott
Apr 29,2025I found the decision to move from Audi to Kia a straightforward step. My vehicle choice was rich with extras as standard whilst other makes and models were charging additional funds to achieve a similar standard of functionality. The car is comfortable with easy reachable controls and fuel consumption is good for its size. Luke the salesman was very helpful and supportive throughout the experience and I would happily recommend Kia to my family and friends.
David Fraser
Apr 28,2025First time using Bells Kia. From initial enquiry to pick up of car, Luke explained all the processes and kept me up-dated as to progress. Car delivered to agreed timescale. Hand-over very comprehensive. Excellent service from start to finish.
Julie Clarke
Apr 25,2025Luke Burdett is patient, very helpful, knowledgeable and always wanting to help and do what’s right for the customer. He is an asset to Bells Kia.
Gerald Parsons
Apr 25,2025Work carried out promptly and on budget. Mark really cares about his customers and the product. I’ve been using Bedford for over 20 years and have nothing but praise for Mark, the service team and technicians
Brian M
Apr 24,2025DO NOT LEASE A CAR THROUGH BELLS VOVLO!!! At the end of the lease agreement when a collection is arranged, they call this a repossession, an excuse to charge you more. Apparently, there is no such thing as "wear and tear" on a 3yr old car that has done 52k miles - do not waste your time with them.
Kevin Wardley
May 22,2025Excellent service