I had a seamless loan process and was very impressed with the professionalism of everyone at Better. I liked the digital experience but appreciated how hands on the team was to support me throughout the process. I recommend Better and will happily use them in the future.
Better place for Better Loans ! Thanks Ashley & Andre helping us with affordable pricings
My team was excellent and very proactive guiding me through the process Although bombarded me with requests they were always there for a quick response to any of my questions and got me to the finish line on time
The team was professional and knowledgeable. They were very helpful every step thru the process. I would recommend better.
Excellent process. Better was truly a better way to apply for and process a mortgage. Everyone was professional and very responsive and we were able to close in record time due to the expertise of our loan office and the diligence of the entire team. We have bought many properties and this experience with Better was the very best ever.
Thanks to Tony and better mortgage team !!
Would not use these guys again, so slow, I have to go to another provider and am at the risk of losing the property. Worked with a consultant here for a period of a month, and in that period he failed me get me a mortgage offer for a buy to let despite me sending him everything. Poor communication, and lack of, lack of update. Tried to contact numerous times, yet still have to hear back. Poor, poor service for a provider that banks on its customer service 😢 would not use nor recommend.
Javik and the team have been Amazing. We had some issues, out of our control, they really helped us thorough the whole process. I would highly recommend to everyone .
I was amazed at the fast pace. The entire process was very smooth. Rates are great and competitive. Funding was done on time!
Process was smooth and easy and they are always there to help on any kind of questions or issues. Also they helped me give better rate compared to the current market rates.
Everyone was nice and helpful. They made the process less intimidating. I really like the tasks system they use to submit documents. It made the process feel more streamlined.
The process was very systematic and clear. Also the staff was very knowledgeable and helpful. Particularly my Loan Consultant Katie DiRosa. My only comment would be to have better control over the automated processes for people who don't need certain things. For example I already had an a completed appraisal before applying which turned out to be a bit difficult to use with the automation.
I applied to Better mortgage on a Monday and by the following Tuesday the money was in our bank account. That's what I call fast and efficient. Thanks Better mortgage!
My experience with Better Mortgage was exceptional. The Better team was not only helpful and informative but also incredibly responsive. They made the complex process of securing a home loan less stressful. The online portal they provided was user-friendly and kept me on track at every step. I always knew what to do next, and it greatly reduced the stress of the mortgage application process. Better Mortgage offers a top-notch lending experience. If you're looking for a hassle-free home loan, I highly recommend them.
Task driven website experience is very helpful with getting needed materials submitted in a timely fashion.
Great rate and support from the team. Made it easy with step by step instructions. Online portal helped along too.
Great customer service and help me through all the process nicely.
Better saved my home buying process! I had originally been working with another lender when making offers on homes and eventually had one accepted before the previous lender started giving me issues. With an offer accepted and a closing date already scheduled, I sought out help with Better. Everyone I worked with at Better was fantastic (especially Kody Powell and Luke Holden) and helped me get approved and everything squared away in time to have a closing on a very quick turnaround. I could not be happier with my experience. If it wasn't for Better, I would not be a homeowner right now.
I had a great experience working with "Better.com". They were professional and transparent through out the process.
Mukesh Chhatani
Jan 04,2024Best experience ever, better.com helped on close on a house within 3 weeks , overall process was easy and well defined , we got the final approval from sellers on 12/12 and our closing was done successfully on 12/22 , we locked down the rate on 11/30 , during this period mortgage rates went down , so even though i had locked the rates better.com helped me reduce the rate based on market conditions, going forward better.com would be my first choice for any mortgage needs