Emailed regarding problem with my boiler they were there within an hour. Engineer very polite and fixed the problem and explained everything, will definitely use again and recommend. Thanks again.
Very easy from quote to fitting within seven days, clean, tidy and professional workmanship throughout. Recommended easy 5 stars.
We had our first service today as a year old the gentleman was very nice and knew what he was doing even changed the batteries and reset on our thermostat He checked everything didn’t make it mess this was a floor standing boiler which was put in by Boilers R us and the 2 guys then were 1st class
I am very happy with my boiler annual maintenance cost and the quality of the servicing work carried out. I have had to discuss some administrative issues regarding records which where dealt with. Finally, maintenance engineer thorough and tidy worker.
Very polite man turn up to service our boiler which we had supplied and fitted by Boilers R Us a couple of years ago, very pleased with the work and the price
This Company overhauled my boiler & heating system recently taking most of the day. I found them totally professional, polite and considerate. Highly recommended.
I have had the boiler for a number of years I have found the service excellent the engineer very polite & pleasant also the office staff are very helpful & polite I would recommend this company to anyone.
ive had new boiler three years now been fantastic just had service done the engineer was great guy done good job
A good service from this company. Engineer punctual, showed respect for property by wearing overshoes. Explained the service being carried out and gave some recommendations on looking after the boiler installation
The engineer arrived on site to service a boiler and change a 22mm two port valve which was in a tight space, He went about his business in a very professional way and was communicating what he needed to do due to the tight space the valve was in, he took longer than expected however he persevered and eventually did it. I cannot praise him enough for his politeness and attitude to his work, I will definitely request him again next time I have an issue. PS. I am an engineer myself, and it is the hottest day of the year.
I have used Boilers R Us for some years now. Excellent service always. Easy to speak to someone when you need to. Give plenty of notice when visits need to be booked. They will deal directly with tenants. Engineers will call in advance if required and always on time. Quality of work is excellent and at realistic prices. I use them for my own home as well as rented properties.
I was contacted for service of the boiler for rented flat Very friendly approach and service was carried out With minimum trouble for my tenants. Thank
Really helpful. I had forgotten they were booked to come over for our boiler service when we were isolating with COVID. They called beforehand and were understanding when I had to cancel last minute, and even followed up to book me in a month later. We have always used them for our boiler service.
Very good customer service from the phone booking to the service. Technician was on time, polite and professional. I have reccomended Boiler R Us to my neighbours too! Also reasonable priced!
Jake and Co did a great job installing our new boiler so glad we decided to go with boilers R Us. Such a lovely business. It felt like we knew jake for a long time he was ever so friendly and clean and tidy with his work. Will recommend boilers R Us to other people we know. Thank you for the service we will now set up a contract with you as well. Kind regards Paul Moss
Excellent service and value for money. Engineer, Peter, very thorough and efficient. Would recommend and will certainly use again.
Our boiler was condemned leaving us with no choice but to arrange the fitting of a new one. So we got various quotes and recommendations from people we know. One of the recommendations stood out from the rest and that was from Boilers R us in Welling, when we phoned they were extremely easy to deal with and very competitive with the price so we decided to go with them. The boiler was fitted in a day by an extremely competent fitter called Steve and the communication from the company has been excellent. Would definitely recommend!
Always use Boiler R Us for my boiler service as such a good company. The engineer has been with the company 8 years. Never have boiler problems
Excellent service again. Can not fault this company from the reminder sent so that I don’t forget to service my boiler, the easy of booking an engineer and finally the service from the engineer is first class
Barry
Sep 06,2022Arrived on time undertook service without any mess engineer was polite and explained everything