I want to mention that at the beginning I had some problems, but in 24 hours it solved very easily what I want to say that for the beginning I am number 1 and I highly recommend it to keep it the same and without many incidents a good day at everyone
Excellent customer service, quick reply, straightforward explanations and easy settlement of insurance policy with no extra charges added.
Very good experience. Nice and fast.
Live chatted with an advisor called Ellie. Gave me the information I needed. Proficient and professional
I needed a copy of my public liability and i spoke to jack in customer services, he was most helpful indeed he quickly sorted my problem and emailed me a copy.
Good and friendly customer service
best ever company
I had a really pleasant dealing with Mr. Alex Parrish. Couldn't fault the service and was extremely quick to respond via email comms too.
Excellent service
Dreadful at sending out correct documents . This is my 4th year with them and again they have failed to deliver.
Professionals, quickly and easily sorted everything. Phone call may be a problem sometimes waiting ages, and from nr 1 in queue ur nr 8 after 30 min waiting
Kate provided excellent service again via the online chat portal. Much easier than waiting on hold and I had all my documentation within minutes. Thank you again ☺️
Spoke to Jack Thorpe for some questions which I needed answering about cancellation and change of insurance to another van. He was very helpful and informative. thankyou very much for your help. I thoroughly recommend this company.
Have dealt with Business Choice for a few years. Happy with the overall service however must point out that both Anton and Chloe went above and beyond, surprisingly even though i thought i may have to cancel. They both deserve a pay rise! Thanks again both.
Very helpful and polite !
First time dealing with this company and max went above and beyond to help me get the budget that I had set. Very very helpful! Thank you so much!
I phoned with an enquiry and I got all the information I was looking for and really honest great help. Very good customer service , I spoke with Amy and she was ever so helpful.
This is our second year dealing with this company. I cannot fault them the service they provide is superb. I often have numerous changes to the fleet policy and it is always handled efficiently and smoothly. The staff are so polite and helpful. I thoroughly recommend this company.
Aiden was very helpful. Although he was unable to find me something suitable, it was not for want of trying.
Richard Catherine
Oct 28,2021I returned to business choice direct due to my previous experience and their reputation and speaking to other drivers and managers within the Amazon delivery network. I was impressed at the level of information added this time, for example, I wasn't asked who I was working for last time so ended up getting the wrong amount of public liability (which turned out to be important), which meant I had to amend things. NOT THIS TIME THOUGH! Alex Parrish (motor sales agent) was clear, concise and conscientious, even when his colleague was singing eastenders theme tune in the background, he produced a fine display of relevant information which although I know must be mainly scripted was delivered superbly! Thanks Alex and BCD ! Rick Catherine from Burnley, East Lancashire (where we know about delivery)