Absolutely appalling service from the start , sold me a replacement vehicle policy which I was pleased to know I had , until they pointed out I didn't read the small print , only available for fourteen days , what use is that after my van was stolen , hire company demanded vehicle back after twelve days, business choice direct want me to carry on paying the insurance on a vehicle I no longer have , standard practice they said , please do not use these brokers
Great job - so kind man - appreciated
Best of the best 😎
Fantastic help from Kate, very professional and kind, explained everything to me very satisfied
Very nice person and she’s done everything quicker than I’ll think thank you 😊
Mr.Josh from INSHURANCE team provides excellent service.
Speaking to Annimee has taken a huge load off my shoulders. After 49 years of safe, accident free driving, I had an accident three years ago and feared I would not be able to get insurance at an affordable price. Not only did she come up with an acceptable quote, her bright, confident, friendly style made the phone call I had been dreading making a pleasure. Thank you.Iain
Promptly pleasant service from Kate.
Thank you for your support!
Kate was extremely helpful and patient when sorting out a number of my policies. Excwellent customer service
Very good customer service. Fast and efficient. Well explained. Short on hold time. Friendly staff.
Hi I had a issue with my NCD this lady lianne Yates lovely person who helped me out with my issue and Confirmed everything that went well in my documents she went out her way to help me and really appreciate her help and I was very happy with the service she gave me 10/10 I'm a happy customer hope everyone was like her.
Great service very very helpful thankyou very much for your help
Excellent service as always from the insurance team especially Anthony. He is prompt and very reliable when needing any information to do with my policy and when calling me back. Because of him I have renewed my insurance last year only because of his service that was given to me 5***** for this person keep up the good work.
Polite, courteous and efficient a pleasure to deal with. Thank you Lianne
I have spoken to BCD before with multiple representatives but didn’t really get anywhere. Today however I got in touch with a lovely and extremely helpful operator LIANNE YATES, who listened, understood and offered a clear solution. Had an issue with claims, after speaking to Citizens Advice, the Court and BCD I was still confused and unanswered. Lianne took her time and got me in touch with the right people and gave a very clear set of next steps. Really helpful.
Easy to set up and competitively priced. Cancelled insurance part way through policy due to change in requirements and dealt with Anton whom was very professional and made the whole process straight forward.
Excellent service, prompt and affordable
Have been calling up for the past week to get Ncb sent over I've had no luck jack has managed to sort it all out very efficiently and very proffesional really appreciated it.
Буилдер Зиузия
Sep 28,2021Thanks Annemie