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Reviews 220
charles marshall
Apr 25,2025Slow reaction, leaving tenants without a shower for six days. In their favour they apologised and refunded some money
Bassoon Player
Apr 24,2025Brilliant service. We pay for the care club so don’t have to worry about huge bills from calling out the plumber. He replaced the mixer tap over the bath so our shower is working again. Thank you excellent service.
Jason Adamson
Apr 23,2025First class service from Callum. He came and identified the problem and then fixed the issue. He went above and beyond, really happy with the service provided by care club and Callum
RoyF
Apr 18,2025Easy to arrange after receiving reminder email saying service due , turned up on time and all went smoothly
Zubair Akram
Apr 18,2025Engineer was friendly and informative and kept in the loop as to what he was doing
C Greetham
Apr 16,2025Prompt and fixed problem
Daryl Thorley
Apr 14,2025The engineer was very polite and thoroughly explained everything. The engineer was also very clean and tidy.
MARK
Apr 14,2025When I needed my tap replaced, I contacted Care Club online. They had a plumber out the same day. The problem was fixed and the plumber was professional and helpful.
C Jones
Apr 13,2025We called for assistance at 9am on Sunday 13th April when we were unable to flush the toilet. Engineer arrived inside 3 hours and quickly rectified the problem in around 20 minutes.
Heather Sutton
Apr 11,2025Timely efficient and knowledgeable plumbers. They Kept me informed.
Karen Good
Apr 10,2025Very patient & professional engineer
jimbullbeehotmail.co.uk
Apr 10,2025Very poor service, do not recommend this company at all. Should have stopped paying them ages ago. Will keep you waiting after telling you they've ordered a part but have actually decided that the job isn't covered in your plan. You don't find this out until you ring them. Then they try to overcharge you to fix the problem. It happened to me about 3 times before I finally cancelled the plan. Went with British gas, they sorted it out no hassle.
Simon Fearns
Apr 08,2025Despite the late appearance from scheduled(not the engineers fault) and only 15 mins to initiate diagnostics before we had to leave for a hospital appointment we felt as though we were getting somewhere and now have a possible solution with a part on order and a repeat visit scheduled, unlike the first engineer the day before who merely pressed the boiler reset button( which we had been doing ourselves the previous 3 days! ) Fingers crossed
Martin Hague
Apr 08,2025I would like to express my gratitude to the person who took my cal and the plumber for their swift response both of whom were friendly and professional. Thank you
william hart
Apr 06,2025I was let down by a major national company. Careclub stepped in and not only solved the issue, but did it cheaper. Great service, great engineer, great value. Don't phone anyone else.
Dave Corfield
Apr 03,2025Reported a problem and had it fixed the same day by a friendly and knowledgable guy. Who could ask for anything more.
Teresa Hatherley
Apr 01,2025First time using the company n the office customer service was100% very nice to talk to,Gareth n Millie, definitely recommend n Andy the electrician was very professional and helpful and kind
Irene Milligan
Mar 31,2025Outstanding service as always with Care club. Job was completed to a high standard Definitely recommend
Ms Nyanyiwa Limbikani
Mar 31,2025He did the job perfectly.
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, GB
https://careclub.co.uk
Jeanine
Apr 25,2025The source of the problem was quickly determined.