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Careline365 supply personal alarms to those within the UK who are vulnerable or elderly.
We are acutely aware of the challenges faced by older people. As the years advance, health issues can mean that day to day tasks become more difficult. Sometimes this can mean giving up on the idea of living independently altogether. We believe that this doesn’t have to be the way.
Our mission is to help as many people as possible live safe and enjoyable later lives. That’s why we strive to offer our service for the best possible price. We also like to keep things simple. Technology need not be confusing or scary – it can have a huge positive impact on the lives of older people.
Reviews 896
Jennifer Holloway
Mar 23,2024Fantastic and helpful service, Well done HARRY. Harry was very professional & well spoken, had a very pleasant manner. I found the form on line complicated and difficult to navigate so it was great to be able to speak to a human. He assured me and I understood the options presented to me well, I felt confident what I was purchasing was the best service that I needed. He even gave me a £15 M&S voucher to go towards a new nightie! I think I will actually buy a large Colin the caterpillar cake! Thank you!
Julian Morrell
Mar 23,2024Whole process made very easily and hats off to Harry who went through the various options and costs available and confirmed to me Careline is the right choice for my mother.
Nigel Hanbury
Mar 23,2024The staff are very kind considerate and polite. I cannot fault their attitude. It’s just not a question of phoning the emergency services, they keep on top of the situation and keep in the loop. I appreciate all that they have done.
Robbie Valentine
Mar 22,2024Real peace of mind, easy set-up & very friendly staff. Full cover including falls and fire safe for such an amazing price. My mum now has as close as you could get for a live-in carer for a few pence a day. Took about 10 mins to set up and link into WiFi. Highly recommend.
Melanie Grocock
Mar 22,2024Called to cancel an alarm after the user passed away. Cheryl dealt with everything with great sensitivity and was incredibly helpful.
Grace
Mar 22,2024Cherry was attentive, listened to the problem and did her very best to sort it for me. She was bright and bubbly and made my day.
Anne
Mar 22,2024Very impressed by the quick efficient service all very professional. The whole process has been easy and hassle free. Have now installed it and the test went great. I am so glad to have the peace of mind my mother can get help if needed.
Customer
Mar 21,2024All personal very helpful , I think the wrist alarm could have a better strap with maybe a choice of colours
Judith
Mar 21,2024We’ve just called the helpline & purchased a pendant alarm. We spoke with Dana who was so helpful, friendly and caring towards both my Dad & myself. Thank you for giving us the help, guidance & peace of mind we needed.
Helen King
Mar 21,2024kind and considerate telephone call regarding the old careline package could not have asked for better support over the last two years - has given peace of mind whilst caring for an elderly relative - we could not do without it thank you - helen
Carla Jennings
Mar 20,2024Had a lovely gentleman called harry that explained all the different options with the care line plans and what available.he even checked the signal in the area for my parents.
Kim Mayes
Mar 20,2024Payed 12 months up front for alarm , my dad passed away, care line received alarm back on 2nd March and still haven’t processed £299 refund, we have called customer service a few times very unhelpful
Robert Peattie
Mar 20,2024Quick, easy
Tracey J Farish
Mar 19,2024Talking to a lovely man named Harry who was very very kind n helpful and helped to choose the right package for my dad
Mrs Webber
Mar 19,2024Very friendly staff.. questions answered easily.. would highly recommend
Sharon J
Mar 19,2024All the staff we spoke to regarding the careline package were all very professional & helpful, especially Dayna. We never felt pressured into purchasing, everything was explained fully, & felt we could ask any questions. The unit came quickly & was easy to set up. Now the family has peace of mind
Debbie
Mar 18,2024Helpful people at the end of the phone, easy setup with emails and good clear communication. Great peace of mind.
Emma Martin
Mar 17,2024Friendly helpful staff and a simple and informative ordering and installation process. Streamlined equipment that is attractive and easy to use. Recommended.
John
Mar 17,2024So far so good. Product arrived promptly and very simple to set up. Just hope I never have to test it!
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, GB
https://www.careline.co.uk
Denise Kingstone
Mar 24,2024All went smoothly in the end end results we were happy with too