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Careline365 supply personal alarms to those within the UK who are vulnerable or elderly.
We are acutely aware of the challenges faced by older people. As the years advance, health issues can mean that day to day tasks become more difficult. Sometimes this can mean giving up on the idea of living independently altogether. We believe that this doesn’t have to be the way.
Our mission is to help as many people as possible live safe and enjoyable later lives. That’s why we strive to offer our service for the best possible price. We also like to keep things simple. Technology need not be confusing or scary – it can have a huge positive impact on the lives of older people.
Reviews 896
MRSFAYTHOMAS
Mar 13,2024Easy to use peace of mind for family and me if I feel unwell or fall
Heather Treby
Mar 13,2024Easy to set up. Peace of mind is invaluable.
Lisa CW
Mar 13,2024Siobhan was great, explained fully and easy to understand. Great service
Mrs. Sharon Castro
Mar 12,2024Needed to get an alarm after my mother had a fall. Spoke to Harry who was incredibly helpful, knowledgeable and kind. He made the process very easy.
KEN STANBURY
Mar 12,2024Great service from friendly and polite staff. They made the whole process of returning the Careline kit simple and easy after my Aunt moved from her home into a Residential Care Home.
Christine Clark
Mar 12,2024Very efficient, helpful company. Alarm worked well and gave peace of mind to us especially as we live at a distance from my mother in law. Has saved her from a prolonged and painful lie on 2 occasions- invaluable.
Jacky Taylor
Mar 12,2024Quick delivery, easy set up, great aftercare and piece of mind.
Julie Sands
Mar 11,2024Easy installation,fast set up,professional advisors.
Marion Bilham
Mar 11,2024Have just ordered my mum a fall detector spoke to Dana who was very polite and caring and answered all my questions. I now feel much calmer knowing she had this facility. Thank you
Deborah Mainwood
Mar 11,2024Super easy set up and clear explanation. Thank you
OM
Mar 11,2024Joss was extremely helpful over the phone, after I'd spent several very frustrating hours trying to set it up via your website and the website wasn't accepting the information I was inputting. Please fix your website - it kept returning me to the initial page and clearing the 'address' cell.
Alison Flower
Mar 11,2024What an awesome team of people! have rang on two separate Sundays and spoken to the most caring, knowledgable people, Dean and Josh! What a credit to you! great support, really knew the products and had great insight into the best to choose. As well as insightful as to the reason why we needed the system, they made the process really easy and had just the right bedside manner in what is a worrisome time! The fact that you are open on a Sunday, which suits my availability to talk to someone without distractions was amazing. Looking forward to the dual devices turning up for my parents. Thanks again for all the great advise!
Ruth
Mar 10,2024I found it difficult to set up without help. In the end all is ok
Tessa
Mar 10,2024My Careline Personal Alarm arrived recently and I started to unpack it carefully today 10 March. Two or three items were missing. I phoned immediately contacted customer services about it. The assistant I spoke to was vague, he would send me the missing items but didn't ask for my details. He said I didn't have the wrist band because I hadn't ordered it which was odd as he didn't ask my name. Is this going to be another fight with a large company??
Richard Cann
Mar 10,2024Following an episode last May when I was hospitalised for two weeks, my two sons suggested that, as I live by myself and also to give peace of mind to the three of us, that I should consider Careline as an integral addition my existence. I acceded to their suggestion. An excellent organisation that provides a stunning service. My mind is at rest as well as theirs. I am in the fortunate position to be able to live comfortably, and Careline is the icing on the cake. Need I say more.
Anita Walmsley
Mar 10,2024The entire experience of dealing with Careline 365 has been thoroughly professional and supporting. They talked us through the whole process and, when the alarm was accidently activated, were very helpful and calming to my mother
Fiona
Mar 10,2024The confidence and security this simple little wristband gave to my elderly dad and his family was incredible. On a few occasions he did have to use it the response was immediate, the communication excellent. Each time it was used we received follow up calls after the event to make sure dad was ok.
GEOFFREY DOBBIN
Mar 09,2024The various Careline team members I spoke to during the setup of the base unit were great. What happened was that when I pressed the call button for the initial test it dialled the centre and and all was fine. However when they hung up it redialled by its self!! this happened 4-5 times, so I was told to phone the tech centre and they established that the sim card was having a problem probably due to a week sinal. So they said to turn the box off and on and take it from there. We then linked the box with my wifi broadband router and retested the box and my wrist fob and all was working properly. EXCELLENT. The team were helpful and courteous. I now feel safer at home. .
Keith Archer
Mar 08,2024The setup was quite straightforward and I was guided through the process over the phone. The payment options were very helpful for our circumstances and once operational the service and technology worked well. I found the staff very helpful in dealing with enquiries.
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, GB
https://www.careline.co.uk
Jeccles2
Mar 16,2024Only installed this week but up to now it has been an easy and fault-free experience. The Careline team are very responsive, pleasant and helpful. What's more is that Mother-in-Law seems content to wear it unlike the awful CPR Guardian watch that never seemed to work when needed.