To leave a review you need to be logged in
Reviews 846
Gillian
Jan 23,2025I found that dealing with your company was very straight forward with everything being explained in a very clear manner.
Mr Alan Walsh
Jan 23,2025A very quick and efficient service, not the usual endless health questions. A very competitive price and good cover.
Julian Larke
Jan 23,2025Travel Insurance purchase completed. I wasn't expecting the Spanish inquisition but it seems that's par for the course nowadays.
Ms S Lonsdale
Jan 19,2025I spoke to someone called Spencer Barden. He was extremely helpful and able to answer all my questions. He then arranged to send me the information by post as well as email. He was patient, polite and efficient. I was most grateful for this.
David
Jan 18,2025Service with a Smile! Just a quick note to say that I had a query re. my travel insurance policy, which was dealt with quickly and very efficiently by Cheryl. She has a very friendly and helpful manner. Top marks!
Roy Ellis
Jan 17,2025I contacted CSIS about travel insurance recently and spoke with Cheryl. She was very helpful and knowledgeable about my requirements and dealt with me in a professional and friendly manner. I was completely satisfied that the package offered for my wife and me represented the best value for money.
janet Ireland
Jan 15,2025I contacted CSIS today for a quote for travel insurance. I was very impressed with the efficient way in which I was dealt with. All information was given clearly and concisely by a lady called Chloe. My questions were answered and I I was happy with the cost which I thought very reasonable. With the result that I decided to buy the policy. The best experience of buying insurance that I have had.
Peter Watson
Jan 14,2025helpful staff - Cheryl Maybury was very helpful dealing with my requirements for home insurance
philip gleeson
Jan 14,2025First rate service Molly was so helpful
customer
Jan 14,2025Knowledgeable agent made it easu
David
Jan 13,2025Catherine was very patient with me as i am slightly deaf, and was very helpful
S E
Jan 13,2025The service I received was incredible with finding me a house insurance renewal that was way better than my existing provider. The team were so helpful and patient dealing with my queries! A special thank you to Amy, Spencer, Cheryl and Amanda for all their help
Colin Stark
Jan 13,2025Quick and easy process. The new pro rata rule to take us to the June renewal was important to us.
andrew armstrong
Jan 13,2025Great customer service Cheryl was very patient and professional and explained everything in detail. Strongly recommend CSIS.
M R Stanton
Jan 13,2025The procedure was very quick and easy to follow and the the agent was very helpful and professional. The travel insurance obtained covers our holiday needs at a very competitive price. Also I requested a hard copy of the policy document which I received the next day. Very impressive.
H
Jan 13,2025Lovely staff (Nicola, Cheryl, Amy) arranged insurance quickly and easily. Excellent price. Policy looks good but I suppose that you only know how good it is if you ever have to claim. Our insurance is through the NHSRF administered by CSIS and it is a lifesaver for retired people who still want to travel.
David
Jan 11,2025Great service from Cheryl on arranging my travel insurance from start to finish. Thank you.
Len Cawthraw
Jan 10,2025I have just purchased multi-trip travel insurance for my wife and me through the NHS Retirement Fellowship. It was a much faster and easier experience compared with previous providers and with quite a big saving too. We needed cruise cover, and Cheryl answered all my questions during her introduction. At our age, it is usually a much longer and tedious experience. Thank you Cheryl for a pain-free experience.
Geoffrey Mason
Jan 08,2025Fantastic experience dealing with the customer service department. Policy has not started yet , but the office has been superb. (Thanks Amy )
Brian
Jan 23,2025I found them to be really helpful and very efficient