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Reviews 846
Ken from UK
Nov 07,2024The price was perfect, the service was perfect, straightforward and easy. I will recommend them to my colleagues and we can keep holidaying past 8o year old.
Stephen Morris
Oct 31,2024The telephone was answered promptly at CSIS and gave good directions for my particular enquiry. I spoke with Cheryl who was friendly and helpful with my enquiry for travel insurance.
Alan Sturgess
Oct 28,2024Phone answered very promptly spoke to very helpful lady who explained everything prior to taking out travel insurance
Mr. Newly-insured for travel
Oct 26,2024Very short wait to be connected. Cheryl took my call and was clear and focused. Enough time was spent to explain the key features and exclusions, but not so much time as would over-complicate and confuse. In other words - establishing an insurance policy over the phone risks misunderstandings, but this was mitigated by a well thought-out script, concentration on key details and intelligent application. The information required from me (and my co-insured) was limited to what I / we could easily remember. The documents have arrived and again, they are clear as to what the policy covers and what it does not. The cover seems to be well thought out and sufficient for ordinary tourism. This experience, together with the reputation of the provider, is re-assuring. Enjoyed the call!
Nicholas Johns
Oct 25,2024Advised about house insurance renewal in a very courteous, friendly but businesslike manner by Cheryl at the Civil Service Insurance Society today. I also got a very competitive quote!
Mr N Shah
Oct 25,2024Very easy to deal with
Christopher
Oct 25,2024The lady that I spoke to was very helpful, pleasant and easy to understand, couldn’t have been any better
Bill thompson
Oct 25,2024Beth was patient, clear and professional.
Mr Peter Wills
Oct 25,2024Professional and friendly.
Gerard Perera
Oct 25,2024Very easy to access and set up without any hassle.
Mr David Wain
Oct 19,2024This was the first time I had used CSiS and I was very impressed by the easy of using the website and more than impressed by the low cost of the policy
Geraldine Mon
Oct 18,2024Always efficient. Always worth calling the CSIS. They know their stuff and do their best to get you the best quote.
Jo Furber
Oct 17,2024The advisors are knowledgeable and helpful and very easy to get through to on the phone
Carol Spiers
Oct 17,2024Affordable travel insurance. Easy to understand conditions of cover. Easy to use website. A totally easy and pleasant purchase experience. I will definitely use again.
Marcia Baines
Oct 10,2024Very simple and easy application process. Staff were friendly and helpful on the telephone
Jstanley Lever
Oct 10,2024They gave a competitive quote and the staff I spoke to where very helpful
tim Jones
Oct 09,2024Arranged family insurance with CSIS from my NHS retirement fellowship membership. I dealt with Becky who was very professional and courteous. Explained the policy in detail and also sent the documentation swiftly. Highly recommended.
Ray McPhie
Oct 09,2024Staff responding to phone enquiry are professional and knowledgeable but also personable and polite. It's an insurance quote so yes, it can be a bit tedious and drawn out but you want it done properly just in case you ever have to make a claim. So, an excellent experience.
Ian
Oct 08,2024Our approach to CSIS came as a result of an advert in the NARPO magazine. The website was extremely easy to navigate and to find exactly what travel insurance cover we required. The application process was straightforward and a pleasure to complete.
Eleanor Wiggins
Nov 08,2024Very helpful staff. Very pleased with the service and cost of the travel insurance