To leave a review you need to be logged in
We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy—electricity and gas, water, broadband, mobile, voice, payment services and insurance. It's all we do. Multi-service delivery for small businesses – all in one place. All on One Bill. Simple. Giving you more time to run your business.
We specialise in small businesses and know them well. We don’t generally supply services to domestic customers, unlike some other brands. Small business - it's what we do, so we know what you need.
If that sounds like a breath of fresh air, so is the way we treat our customers. We don’t do jargon. We don’t do complicated. We don’t say one thing then do another. We offer packages and contracts that suit you and your business.
We want to keep everything straightforward and clear. We're already making life simple for over 135,000 small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Reviews 790
Rajiv Grover
Nov 22,2024It’s very good services I never had received like that Coustmor service before very good talking over the phone and she did make my day thanks dear so much
Cleaner Cars Ltd
Nov 22,2024Customer Care: 100 Stars We recently had to part ways with Clear Business after many years of excellent service. Unfortunately, an issue arose with their card processing system through Worldpay that couldn’t be resolved at the time. However, they immediately took responsibility, apologised sincerely, and worked with us throughout the process. Despite the circumstances, their customer care was exemplary. They were incredibly helpful, always answered the phone promptly, and demonstrated a level of honesty and professionalism that’s rare to find. We’re pleased to say we’ll be continuing our relationship with Clear Business by moving our electricity supply to them in the near future. A special mention to Adam Froggatt for his outstanding support—truly a credit to the company!
Aruna Dharmasiri
Nov 21,2024Good an help full An nice don my job I speak to Mr.Shaun Thank you
John Gallanders
Nov 21,2024Charlotte was exceptionally knowledgabale and fully understood our requirements to come up with the right package for the charity.
Carl
Nov 21,2024DO NOT USE THIS COMPANY Clear Business (Kinex) failed to cancel my line rental when I transferred to BT. I disovered payments were still coming out of my account several months into the transfer. When I spoke to ClearBusiness they promised to cancel these payments. They refused any responsibility and did not offer any other option than charging full for line rental despite the fact BT owned the line. At the time they had the cheek to use my enquiry to try to cross-sell further services to me! Several months later, ClearBusiness has continued to request payments - which bounced. Now they have a credit agency chasing me for payment, with daily, distressing texts coming my way, with text threatening my credit rating may be damaged. I called ClearBusiness to explain/resolve the situation but their staff are very poorly trainined/not great with English and I had to coach the agent through the call to get any kind of result. Alarmingly, ClearBusiness have no ticket system for support calls - I could not get a reference from the agent and I'm just hoping they finally process my cancellation. I have nothing to go at if they fail - I'm out on my own here. I have just spoken to the debt recovery agency - which frankly is an embarrasing situation personally, give this Clear Business' error. At least the recovery agency seem together and promised to halt distressing texts. Do not use this company, if any issue occurs you could spend hours undoing it - plus they are very quick to refer to credit agencies.
Giammarco Calemma
Nov 21,2024Rudi has been great
Caz Marie
Nov 21,2024James provided a fantastic service throughout the entire process of switching my telecom and internet services. So helpful and knowledgeable he is a credit to your company.
John farrell
Nov 20,20243rd time of complaining about this company who are still harassing me for an amount I do not owe due to selling my business in April and I’m sure that it is just a robotic response from someone called Stacey Leigh who has promised to investigate and nothing happens.
alan coutts
Nov 20,2024Communication was clear and easily understood
fırat göksal
Nov 20,2024Help!!!This company is trying to rob me . I made agreement with this company for landline and broadband. I had lots of issue and problems. Never reached the customer services before 40-45 minutes. When i reached them , never solved my problems, then i cancelled my contract. They send me 720£ bill :)) And i have already paid more than 300£ , This means ,for 3 months service they are trying to charge me more than 1000£ . Even without the contract its 150£ per month. Still i can not take any feedback from their managers . DO NOT WORK WITH CLEAR BUSINESS
Mrs Monaghan
Nov 20,2024James made the experience very good he had great patience was extremely helpful, explained all stages very clearly
N Kelso
Nov 20,2024Very happy with my chat today with Shaun Holden, who took me through all the information I needed to make an informed decision on my account.
Dan S.
Nov 19,2024I would give minus five if I could. Hours spent on the phone, bullying techniques to make me pay for an estimated water bill of £.350 that in reality was a mere £.22. They suspended the other services I had with them as I paid 2 days BEFORE the bill due date. Credit control displayed bullying tactics and acted in a very unprofessional manner - and I didn't even owe them anything, it was a miscalculation on their part. Stay away if you can. I will leave as soon as I can.
Mr Geoffrey Thomas
Nov 19,2024Great experiance , Jack was very helpfull and could do no more for us.
Zulfqar Ali
Nov 19,2024I took out a mobile phone contract through Kinex a subsidiary of Clear Business and a month into the contract Clear Business have now took over the contract directly. Problems with billing from the beginning. Being charged for data and items not agreed to. Mobile line suspended but still charged for data usage. Very suspicious and underhand tactics. They should not be allowed to sell mobile phone contracts.
Kay Williamson
Nov 18,2024Mohammed Mirza was very helpful in sorting out my new telephone contract. He was very professional, knew what he was talking about and explained things easily and as well as having a few laughs, made the whole experience more human.
Customer
Nov 18,2024Friendly and concise renewal.
Neal McEvoy
Nov 18,2024I'm with them and have had no phone line for over 6 weeks. After the engineers couldn't fix the line after the 4th visit (waiting on access to where scaffloding currently is) All they needed to do was put a simple call divert in place until the line is fixed but I keep getting told it will take 3-5 days to go live (along with a £12 charge for the privilige) and yet, after that time has elapsed. Still no call divert. I have phoned this company probably 10-20 over the last 6 weeks and am no further along to sorting it out. passed from pillar to post and getting nowhere. They've now told me the call divert keeps getting rejected. Not my problem, just sort it out. Will be leaving as soon as possible. Possible court case for lost revenue
..
Nov 16,2024Tommy came into the garage and talked to us about upgrading our machine. This is the best card reader we have had to date. Great knowledgable guy who will always go out of his way to help out anyone.
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, GB
http://clearbusiness.co.uk
Dimitar Zapryanov
Nov 22,2024I signed a deal with Clear Business for my broadband and mobile, and they agreed to credit my new account since I had to pay the exit fee from my previous providers, which was £209. After a month, Lee Hull, the Chief Executive Officer of Clear Business, who helped me with everything, had to terminate my contract, which was for about £30 a month. I ended up paying my previous suppliers and the Next bill was over £100 when a contract together was around £53. When I tried to reach Lee Hull, they hung up on me a couple of times, wasted my whole day and said they would get in touch with me and never did! So I am now trapped with them for two years, paying hundreds and wasting my whole day talking on the phone with different people. Such con artists. Clear business is just horrible so don't waste your time on them.