What a great service. Everything was made simple and to have cars and easily arranged credit on the same premises is a great concept. Even temporary insurance was arranged, and the fuel was reimbursed. And the car I am purchasing is in really good order. I can't thank them enough. Thank you guys...
Great sales team, couldn't do enough to sort a car for me. Will definitely be back in the future
Very good with kerion helpful went through all the details with me
Very nice company Kiron was very helpfull Im recomendet him to my friends
Very happy to deal with concept car. The customer service was brilliant and fast. Laura in particular did a great job finding a great car for my budget. Would recommend ๐
Gaz was brilliant it was like he read my mind on what I wanted. Come away from this with a smile I canโt get rid of. Car drives like a dream๐๐ป Thank you
Excellent customer service
Awesome service, honest and knowledgeable team.
I've had 5 cars from Concept and always good service
I cannot speak highly enough of the exceptional service and dedication we received from Concept Car Credit during our recent purchase of a new Mercedes A200. The standout experience that truly impressed us was when Laura, a sales representative at the dealership, stayed open beyond their usual business hours and patiently waited for us to arrive. Due to unforeseen circumstances, we were running late for our appointment at the dealership. We had been communicating with Laura about our delay, and without hesitation, she generously offered to stay open late to accommodate us. This level of commitment and willingness to go above and beyond for their customers is truly commendable and sets Concept Car Credit apart from other dealerships. We arrived at the dealership later than anticipated, but Laura greeted us with a warm smile and a genuine eagerness to assist. Despite the fact that she had already put in a full day's work, she never once made us feel rushed or inconvenienced. Instead, she took the time to understand our needs, answer our questions, and guide us through the entire purchasing process with exceptional professionalism. Laura's expertise and knowledge about the Mercedes A200 were impressive. She meticulously explained the car's features, ensuring that we fully understood everything before making our decision. Her patience and attention to detail throughout the process were truly remarkable. In addition to Laura's outstanding service, we also want to acknowledge the dealership as a whole. The entire team at Concept Car Credit was friendly, accommodating, and helpful. They provided a comfortable and relaxed atmosphere, making us feel valued as customers. The experience of purchasing our new Mercedes A200 from Concept Car Credit, with Laura's dedication to staying open late for us, was beyond anything we could have expected. It demonstrated their commitment to customer satisfaction and exemplified their exceptional level of service. If you are in the market for a new car and want a dealership that truly puts its customers first, I highly recommend Concept Car Credit. Their team, provides a truly exceptional car-buying experience. Thank you, Laura, and the entire team at Concept Car Credit, for going the extra mile and ensuring that our purchase was a memorable one.
Excellent service, Gaz was really helpful and did everything so quickly. Enquired about a car and getting one delivered the next day! Went above and beyond! Thank you ๐
Very helpful , filtered out cars that were suitable for me that met my criteria. Friendly and knowledgeable ๐
Bend over backwards for you ask for Laura sheโs the best
Hi Gareth was very helpful and down to earth felt no pressure shown me through the cars and test drived them and found the car I wanted very helpful and professional at his job Thanks P Comer
Laura was very helpful really good at her job an would highly recommend this company
Absolutely fantastic very quick and easy. Staff look after you from start to finish
Vvv good customer care services
Becky and gaz was great
A1 salesman , sale went smoothly. Thank you very much
Dean Harrison
Aug 07,2023Great service second car now gaz was great