Great experience with this company very helpful and explained everything to us . Customer service was excellent from start to finish
Great service very welcoming went today and Joe Went above and beyond to get us into out dream car he worked tirelessly thank you so much guys really appreciate it
Made to feel very comfortable and friendly staff
Brilliant experience highly recommend
Quick and very friendly service
They coudnt off been any more helpful he listened to what car I needed and did everything to find me the right car that suited my family life he even continued to look for me once I had left to make sure I could get the car I wanted I coudnt off asked for a better service of my sales person who also helped to entain my son whilst I completed forms
So easy thanks
good customer service listened well to what i wanted very helpful
Laura was absolutely brilliant from start to finish it was a seemless process and I would definitely recommend concept and Laura.
Gaz was brilliant with everything and had the best coffee up to yet make that 2 of them pleased to be driving away with my new car today Thanks concept car credit team
The sales person was really helpful and ensure that I got the best service he went above and beyond to ensure I got the car that I want
I recommend car concept all day everyday. To be more specific Jamie helped me so much. He was very patient with me and got me the best deal. I recommend Jamie everyday to my friends and colleagues. Keep up the good work Jamie. All the best in your life endeavors 😊# Happy client
Everything needs to be improved
Laura was absolutely fantastic from start to the end of our journey with concept car credit. She was always happy to give us help where possible and wasn’t pushy and never forced us to purchase anything we didn’t like or want. She worked amazingly with us to produce the best deal possible. Upon entering the facilities we were greeted politely by a kind man who made us feel right at home from the start. The whole staff were amazing and friendly, which was great due to my severe anxiety. I would 100% recommend this place for anyone questioning a car finance or a car In general. Again Thankyou for everything! We will be returning customers!
Really easy to talk to and very good response friendly and helpful
What an amazing experience at Concept Car and sorting the credit was made so easy. Thank you so much and such a good rate as well. Will definitely be doing this again 🥰🥰🥰🥰🥰🥰
from he moment we contact Marcus, the service fantasticand then laura was second to none
Was a really good experience from start to finish excellent customer service from gaz He sorted everything thing out nothing was to much for him. He stool to the brief on what vehicle was required and he sorted it
From start to finish the level of customer care was amazing, rang when said, very polite & down to earth. When I got to Car Credit again customer care was amazing, very helpful, talked me through everything.
John Roberts
Jul 11,2023Great experience with Concept today, Gaz and the team went above and beyond for me, no pressure atall, nice choice of vehicles and I am happy with my BMW, I wouldn't hesitate to use again in the future, Nice and smooth process, Insurance to drive home was a nice touch, I got my new ride within 24 hours and could of been the same day if I could of got there, brilliant customer service.