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Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees.
Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work.
Today, CPI services hundreds of thousands of residential and business customers. Only CPI Security's Real Time Response where alarms are verified using audio and video, ensuring the fastest response possible. With intrusion prevention and detection, video surveillance with advanced analytics, safety monitoring for smoke and fire, and integrated smart automation devices, CPI provides the most comprehensive solution in the industry.
In addition, CPI is engaged in the communities we service - with no contractors. Our employees are your neighbors, focused making our communities safer.
Reviews 850
Carl
May 18,2024We had a great experience upgrading our system. Jacob was very professional and knowledgeable. He finished his work in timely, neat manner. I highly recommend!
Marty Cauley
May 18,2024Your product seems to live up to my expectations and your installation tech exceeded my expectations.
Greenkeym
May 18,2024Installer was a nice guy.
customer James Anthony
May 18,2024The installation and installer was great and knew his job well Mr.Leon
K Hayes
May 18,2024Everyone is very professional, and good at following up. The new app is very easy to use with all of the system features.
Chettie Little
May 17,2024looks like this company only does certain zip codes should state that in their ads no reason given for denying a request for service
Alex Babbie
May 17,2024Painless installation, everything went smoothly, reasonable cost.
customer
May 17,2024Both advisers and technician are very helpful.
Rhonda Savage
May 16,2024The installer was really great he was friendly and knowledgeable I really like the system and the security I feel now
Joann Estes
May 15,2024The technician was willing to wait until the salesperson adjusted our plan to suit our needs.
Lauren H
May 13,2024Whether on the phone or in person, the employees are all very nice and actually seem to care about their customers. It is quite refreshing. Additionally, Kaaz was knowledgeable and efficient.
Joe
May 12,2024Training time for new customers should be required.
customer
May 12,2024Great installer
R. Elliott
May 11,2024Our technician, Henry, was wonderful. He was kind, professional and very knowledgeable! I would highly recommend CPI!
michael
May 11,2024Jayla, the serviceman who did the upgrade, was excellent. The rigmarole of getting the upgrade scheduled was a pain and had too many glitches.
Ann S
May 11,2024Technician was thorough setting up and explained system well
Peter Smith
May 11,2024The CPI technician was competent, efficient and friendly. Good experience.
customer
May 10,2024Great tech in house service. But very disappointed on call customer service.
customer
May 10,2024Rep was very knowledgeable
Bridget
May 19,2024Our technician, Michael Jones was just the best! Very professional and knowledgeable. Michael was super nice and offered great advice for our security system. Thank you!