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Cruise and Passenger Services Limited

Hosted by David Simmons

4.5 (974 Reviews)

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Reviews 974

4.5

Out of 5.0

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ROB
Jul 12,2023

Have used CPS several times and have always been very pleased with the service provided. Keep up the good work and continue with the processes you currently provide. Many Thanks

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Brian Venters
Jul 12,2023

Great from dropping my car off to picking it up cruise parking could not have done more. Have used in the past and will use them again very good service. Would recommend to other customers who cruise from Southampton.

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Beverley
Jul 12,2023

A stress free experience

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Carol
Jul 12,2023

So easy to use and extremely efficient both at the beginning and end of the cruise. Super impressed!

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Matt lock
Jul 12,2023

Quick and painless process. Will definitely use cps again

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Cavan Moroney
Jul 12,2023

Very swift reception service at the Ocean Cruise Terminal. Car inspected and photographed and key labelled within a few minutes. Car taken by a mature driver to the Mayflower Cruise Terminal where the ship would return to. Retrieval of our car was very swift, collecting the key from the CPS Office opposite the Terminal. The car was parked on a well maintained flat dry surface that enabled us to load our luggage from a luggage trolley only about 250metres from the terminal. All of the CPS Staff that assisted us during receiving and retrieval were very professional, cheerful and helpful. I have no hesitation in recommending CPS for their seamless and professional service.

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Neil
Jul 12,2023

Very easy to organise and very convenient. Just could do with a couple more signs in the arrivals area to direct you to the correct exit

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Ursula Bartlett
Jul 12,2023

We have used CPS at Southampton cruise terminal a number of times, and have always found the service to be extremely efficient.

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Victoria Goss
Jul 12,2023

Really easy process of dropping off the car and collecting two weeks later. No need for courtesy buses just a quick walk to rejoin car which was kept safe during our cruise. Recommend.

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Ian P
Jul 12,2023

First time using CPS via P and O. Would definitely use again. Everything worked very smoothly and efficiently. Lots of friendly staff when dropping car off. No damage on our return and less than 2 minutes from collecting key to putting luggage in car.

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J Chandler
Jul 12,2023

Very smooth transition on arrival at port. Excellent service when disembarking. Car was exactly where we were told it would be.

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Stephen Protheroe
Jul 11,2023

First time cruising however we were advised to use this service. Easy to follow instructions from friendly staff. Very efficient and helpful. The return was also stress free. Great service .Will use this again.

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Christine Daniels
Jul 11,2023

No hassle there is always someone there to help. We have been there three times all brilliant.

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Alison
Jul 11,2023

A very slick and efficient operation. Dropping off the car was quick and easy with friendly staff booking in and getting porters to help with luggage. In reverse again a quick and fast service to getting keys, finding car and getting away. Cannot fault.

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Mrs Jenny Best
Jul 11,2023

Takes away all the hassle of worrying about luggage and CPS are there to greet you. Handover was easy and speedy. On return of our cruise collected my car keys from the office and my car was only 50 yards away. Everything went smoothly.

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Natalie Dobson
Jul 11,2023

Worked well for us. Correspondence email was clear and we booked in with ease. The process was smooth outbound and inbound.

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Melanie Hamilton-Duthie
Jul 11,2023

Was very efficient, held for a short time in a "pending" queue and then were checked in. On leaving the ship, we retrieved the keys and car very quickly and were on our way home.

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Viv Dundon
Jul 11,2023

Used CPS at Southampton for a cruise. What an excellent and efficient service! Pull up in your car near the terminal, take out cases, someone is ready to take your car and off you go. All personel are polite and friendly. Coming home, directed to the key collection point, told where your car is and again off you go. No long walks, no waiting for buses. All done in a few minutes. Definitely recommend them and will use again. Thanks CPS

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Alan Keyes
Jul 11,2023

They are a very professional company.we arrived on time.the car was photographed then taken to a safe parking area opposite the ship.when we disembarked we produced our receipt for the car picked up the keys and drove off. All very smooth

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John
Jul 11,2023

Very efficient service and very helpful staff. We have used CPS for many cruises over recent years and never had any problems.

03450713939 [email protected]

Pilgrim House, Canute Road, SO143FJ, Southampton, GB

http://cruiseparking.co.uk

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