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Cruise and Passenger Services Limited

Hosted by David Simmons

4.5 (974 Reviews)

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Reviews 974

4.5

Out of 5.0

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Martin Barrington
Jul 10,2023

Very quick and efficient service both at embarkation and disembarkation. As we brought our own cases of the ship from cabin to leaving the CPS car park took just over 30 mins!

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Ian Nelson
Jul 10,2023

Brilliant, straight forward service from driving in to driving out! I also changed my car after booking but it wasn’t a problem. I simply rang with my new registration number and it was amended straight away. Great all round customer service! 😊

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Xx
Jul 10,2023

It was very easy to park the car. Well placed people directed to where you should go. Car photographed keys handed over and away we went to the ship. Return was even easier. Short walk to pick up the keys. Nobody in the queue. Directed by very polite people to where the car was parked. That was it. We were on our way within ten minutes of leaving the terminal building. Definitely would use them again.

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Graham Dean
Jul 10,2023

Trouble free from dropping off to collecting on return, however can't comment on the value as this was free with the cruise package. Short wait at dock side due to large numbers of passengers arriving at the same time. Car taken away, initially to a holding space and then later that night to a longer-term carpark about 4 1/2 miles away. The car was moved closer to the returning berth the night before arrival and was parked ready for when we disembarked. Car has tracker fitted so I was alerted when it was moved. When we left the ship it was a short walk to the CPS compound where we retrieved the keys, loaded the car and then set off for home. Simple system that works, especially given the number of vehicles they are dealing with. Excellent service and will happily use again in the future.

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Dan Gillard
Jul 10,2023

We were given 'complimentary' parking as part of our package when we booked our cruise, but we had zero correspondence regarding it. So when we tried to enquire a couple days before where we would be parking we found out that we no longer had it as we hadn't registered with CPS. CPS wouldn't help nor would P&O so it cost a lot of money to park last minute instead. It was assumed that all we would need to do was give our registration af some point do would expect to receive an email with instructions if we had to register otherwise. Disappointed to have to pay twice!!

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MR JOHN SCHOFIELD
Jul 10,2023

Simplest parking out. Pull up outside cruise terminal, take cases out. CPS team photograph car, take keys and car. On return, pick up keys quickley, direct me to car. Drive off.

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Aidan
Jul 10,2023

This is my second time to use CPS at Southampton. Their process is simple and efficient. Staff are friendly and pickup is a breeze just off the ship

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debra
Jul 10,2023

First class service, with no problems leaving or collecting the car. Polite, helpful staff.

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L Hill
Jul 10,2023

Absolute painless process from dropping off the car right outside the terminal to picking it up again when we returned.

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Mr Frank George Hurst
Jul 10,2023

Always there waiting {as if just for me} very friendly helpful. Make sure that we all documents that we need. Have used CPS now and will carry on doing so. As i am in September this year, *****

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Mr Chadbourn
Jul 10,2023

Many times we have used your parking with great success but was a bit upset that it was obvious that someone had been sitting in the passenger seat (as it was virtually in the lying position) and our radio station was tuned into a foreign speaking station!

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Stephen Jones
Jul 10,2023

Excellent experience, straight forward drop off and pick up right next to the ship. I managed to leave something in the car and had to return to CPS several hours later whilst they were still very busy with cars coming in. They were very helpful and retrieved the item for me - many thanks

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Tony MacManus
Jul 10,2023

Everything worked a treat. The car was driven for 10 miles which was not excessive and was easy to find on our return. Great service will use you again.

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Carl Gibson
Jul 10,2023

Absolutely first class. No waiting time arriving and departing the port. So well staffed and organised. Very very impressed, will be using every time we travel from Southampton! Thanks 😀

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John C Jackson
Jul 10,2023

excellent and friendly service when greeted. Car valeting was excellent and car was easy to pick up We felt that the care was safe while we were away

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Claire
Jul 10,2023

Well organised. Helpful staff. Would definitely use again.

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Trish
Jul 10,2023

Excellent service. Very quick and efficient and the staff were very polite and friendly. Would definitely use them again

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Rob R
Jul 10,2023

Fast, efficient, professional handlers and drivers, gave them a LHD car with hand controls, they listened to and wrote down the instructions. Will 100% use them again.

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Michael Housley
Jul 10,2023

Easy option to make

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Kevin Smith
Jul 10,2023

We used this service for the first time last week and I would not hesitate to use it again. Very efficient, photos taken of the car on arrival and then short walk to where we boarded. The collection of the car was just as painless.

03450713939 [email protected]

Pilgrim House, Canute Road, SO143FJ, Southampton, GB

http://cruiseparking.co.uk

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