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Cruise and Passenger Services Limited

Hosted by David Simmons

4.5 (974 Reviews)

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Reviews 974

4.5

Out of 5.0

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K J Byatt
Jul 09,2023

We have used CPS on 18 previous occasions. On each of these we have been very pleased. From sending information after the booking through to retreaving our car the personnel have been great. Looking forward to the next cruise and using CPS.

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Nick
Jul 09,2023

Drop off of car was flawless in a well covered area. Pick up, slightly less so. Longer wait in queue with rain. No cover for the queue or for passengers especially those in wheelchairs. 10 minutes or so wait meant that everyone in our party was wet. A few gazebos could easily have sorted this out, or some permanent cover wouldn’t be difficult to invest in with the massive profits CPS must make!

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Susan
Jul 09,2023

So easy and fantastic service

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Martin heath
Jul 09,2023

Excellent service from us dropping off to collection can’t fault them

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LISA MURPHY
Jul 09,2023

Convenient location, right next to terminal. Very quick booking process on arrival. Departure process slightly longer but acceptable due to terminal at full capacity.

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Philip Wicks
Jul 09,2023

We have used CPS numerous times when using P&O and Cunard from Sothampton with nothing but good service even when we had to change the car we were leaving at their facility, 2 days before we sailed.

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Stuart
Jul 09,2023

Swift, well organised drop off and collection. No delay, efficient service. Thank you

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M Chapman
Jul 09,2023

Very well organised, confident our car was in safe hands and very grateful for the small amount of walking that needed to be done with our luggage. Would definitely use again.

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Mrs Margaret Crossland
Jul 09,2023

Excellent service from drop off to collection. Couldn’t be easier- completely hassle free. Worth the money on select booking option.

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Christopher Davies
Jul 09,2023

For first timers it was so easy to just take luggage out of car and embark on ship not like a airport waiting for hours to get on airplane and then told delays for your flight we had great Holliday will be back again soon thanks for a good service

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customer
Jul 09,2023

So convenient and wonderful service. Can’t fault it.

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Heather Gough
Jul 09,2023

Well organised drop off and retrieval of my car… my only query would be ‘why does my car tracker show a 3mile journey for a simple change of position to Mayflower car park’?

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Aubrey Day
Jul 09,2023

Parking was made so easy. Dropped my wife and our luggage off and then took the car to the collection point. Pictures were taken and handed over the keys. By the time I rejoined my wife bags were on-board and we were ready to go. At the end of the holiday just collected the keys, found my car and were on our wa home. All very easy

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Charlie Crowsley
Jul 09,2023

Was worried as knew the cruise was going to be busy and 5 other ships in on the same day. However arrived around 13:15 for 13:45 boarding slot. Car checked in after only about 5mins wait. Walked straight over to terminal and car was moved within 10mins to secure car park.

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MARK NANJI
Jul 09,2023

Very efficient well established processes for getting parked prior to embarkation and also when you return to Southampton port. The staff were all very friendly and helpful. I would certainly use CPS again.

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David Randall
Jul 09,2023

smooth and quick booking in on departure day even though we arrived far too early as expected worse traffic aroind Southampton; On return we carried our own luggage off the Iona ; Key return was very quick and we were on the road just minutes after leaving the ship;

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Anthony Parker
Jul 09,2023

Great service, faultless!

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Tony Macan
Jul 09,2023

The main item that stood out was the pleasant and helpful attitude of all the CPS staff who on the whole appeared to be of a certain mature age. They understood that people were there looking forward to the holiday cruise and they did everything to make sure that the embarkation of 3500 guests and all their luggage went as smoothly as possible, some feat but one they do on a weekly basis. All credit to them.

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Joanne
Jul 09,2023

Brilliant service from booking to collecting your car at the end of your cruise. Staff friendly and helpful. Will definitely use this company again and recommend them to all.

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Laura Pacitti
Jul 09,2023

We used CPS at Southampton for parking for the duration of our cruise. Drop off and pick up was quick and painless. Will definitely be using for any future cruises. 100% recommend.

03450713939 [email protected]

Pilgrim House, Canute Road, SO143FJ, Southampton, GB

http://cruiseparking.co.uk

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