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DPF Fixer

Hosted by David Simmons

4.5 (718 Reviews)

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DPF Fixer Ltd is the UK's No.1 mobile DPF cleaning company operating Nationwide, with our Bookings Team operating 5 days a week, 8.00am-6.00pm, with DPF cleaning service provided 7 days a week.

DPF Fixer's mobile technicians can restore the condition of your Diesel Particulate Filter without the need to replace it.

Your location. Our expertise. We’ve got you covered.

Reviews 718

4.5

Out of 5.0

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Roy Dunkin-Hughes
Aug 08,2024

My engineer, Andras, was polite, efficient and very knowledgeable. Andras happily answered my questions. The work took around 90 minutes odd, Andras cleared all DPF Full and EML lights, then we took a 10 - 15 minute drive to enable the regeneration to happen. The car is driving perfectly. Andras arrived exactly as scheduled and fitted in with my schedule

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J . Mason
Aug 08,2024

Liam was very knowledgeable,and explained everything in a professional way.He kept me informed about his route and time of arrival and done a great job diagnosing the problem's with the car.He conducted himself in a professional manner and what a great guy.I would highly recommend DPF Fixer as it does what it says on the tin.

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Joe Rainey
Aug 08,2024

James arrived and was a huge help and explained every he was doing and what was at fault in great detail

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SAQIB KHAN
Aug 07,2024

Went plenty places they couldn't fix DPF just called them and the same day they fixed and all good highly recommended best customer service

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Chris Mason
Aug 07,2024

Oh this company is fantastic my first visit they came out to do the clean and diagnose the problem (hole in the exhaust and fuel in the oil) got them fixed and they came back out to do a revisit again explained everything during the process and very easy to talk too From the moment calling the after care team speaking and emailing from Janine to Gareth coming out 5* service you guys were a pleasure to deal with and a real credit to the company Thank you DPF Fixer

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mr and mrs mercer
Aug 07,2024

The service provided from DPF Fixer is excellent. I called after lunch and an Engineer attended my car, a BMW X1, the same afternoon. Everyone associated with DPF were very friendly and without fuss. I highly recommend the service they provide. Suffice to say, the repair effected was 100% successful. Thanks very much DPF Fixer

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Wale Iyanix
Aug 07,2024

No Improvement, got someone else to look at it and the problem still exist. Called after-care line more than 3 times. No response. They only man the sales calls. I Got a mail from the office few days later and they sent someone to redo the cleaning .**Updated

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Georgie
Aug 06,2024

Jamie came to help me with my Range Rover, and was absolutely fantastic. We had a similar problem (through no fault of his work) a couple of months after and he came and solved it free of charge. Couldn’t recommend enough!

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joanna thomas
Aug 05,2024

Our technician was extremely delightful, great service, talked through everything extremely clearly. Was on time, very friendly, helpful, understanding great job. Would recommend everyone who needs this, to phone DPF. Thank you for being so spectacular.

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Stewart Brand
Aug 04,2024

Prompt service and call back Issue with DPF cleared, light came back on, came out again with no charge and fixed again. Nat was excellent.

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Michael
Aug 03,2024

Got quoted £3,500 by Audi main dealer saying I needed a new dpf. Phoned these guys late yesterday afternoon and they turn up at 8am and fixed my dpf no more limp mode thank god,excellent customer service and the fella who came to fix it was 10/10. Couldn’t be happier

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Monika Kranicz
Aug 03,2024

Attila was brilliant. He explained everything during and after the cleaning. Thank you for your help

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Geoff Garbutt
Aug 03,2024

The mechanic that attended my vehicle, VRN FM11CDX, explained to me every procedure that he was carrying out, and kept me informed every step of the way. I always felt at ease, as the mechanic answered every question that I put to him.

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Andrew Rogers
Aug 02,2024

Dave was very friendly and gave lots of information

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Kathleen Collier
Aug 02,2024

I had this company out to clean the DPF filter on my work van. The engineer proceeded to override the warning on the diagnostics computer he had plugged in that said the DFP Filter was too hot (at the time I did not know this was wrong, assuming they were the expert) and kept revving the van after it entered regen mode. When I noticed sparks were coming out of my exhaust I alerted him and he realized there was smoke and flames coming from the engine. Luckily I had a powder fire extinguisher as the engineer's one ran out quickly. However, we still had to call the fire brigade and they had to put water on it as it was still too hot and a risk of reignition. After the incident the head office made no attempts to contact me, I had to chase them, and they refused to engage and told me I had to go through my insurance. They even refused to provide me with their public liability insurance provider, or reimburse what I had paid for their services in advance. In short, whilst I understand accidents and mistakes happen, the total lack of customer service, support, and basic manners after what was a traumatic experience that has left me substantially out of pocket was shocking. The disclaimer they get you to sign is clearly there for a reason- they will completely wash their hands if you experience any issues with their service and this could have expensive ramifications for you as a customer.

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Jessica Flavell
Aug 02,2024

Our car is running perfect & smootly again since the DPF has been cleared. Fabulous customer service & Igor our engineer was super friendly, polite and carried out the work quickly & effectively 😊 also mentioned what parts needed replacing to help keep the car running smoothly, would definitely recommend DPF fixer and Igor 😊 (4 stars only because we did have an engineer come out last week but unfortunately after a few days the engine light did come back on, but another engineer was booked in asap and rectified this)

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Consumer
Aug 02,2024

James was fantastic, very helpful very knowledge. Am in no doubt I would specify I wanted James again. Absolutely fantastic

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Timothy Oheney
Aug 02,2024

I waited before writing a review to believe that vehicle really was cured and would run like new with full power and torque. Great service no nonsense and good value for money not only cleaned the Dpf but picked out minor defects contributing to poor performance and remedied them as part of service. Far better than local garage and real expert advice. Have my endorsement.

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Haych
Aug 01,2024

Had an amazing experience. Zoltan was very polite and talked me through the process and had my car up and running extremely quick. Would definitely recommend this company to a friend. Very pleased with the customer service Zoltan provided.

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Nick Dawkins
Aug 01,2024

Wouldn’t recommend to anyone. Not only could they not fix my DPF fault after 3 attempts, they refuse to give me a full refund when I complained because they never fixed it. Very reluctant to come out the second time and was a palaver to get them out again after the second failed attempt. Had to go to main dealership to reset the fault and replacement because soot readings were very high. Once they have your money, they couldn’t care less. Unprofessional.

0333 366 1404 [email protected]

Fairway House, Portland Road, , RH19 4ET, East Grinstead, GB

http://www.dpf-fixer.co.uk

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