Evolve is a leading provider in workplace pensions services putting people at the centre of everything it does. We specialise in providing the core services essential to the successful running of a pension scheme including administration, consultancy, and secretariat services.
Operating since 1988, Evolve’s offering to the workplace pensions market, Crystal, has been authorised by The Pensions Regulator as a Master Trust since 2019.
Dealt with a lady on the phone who explained what was needed and helped me complete the process, since then have contacted evolve pension by phone and each time they have helped me quickly and efficiently.
Very slow clients services and communications. I work in the finance industry and this must be one of the worst experiences I have had. Needed information for my tax return which I missed as no one got back to me. Fund selection is very limited. My old company who were clueless too selected Evolve so not my choice, but glad to have moved away from them.
Takes ages to get feedback Have been locked out of my online pension due to an IT error and now cannot get back in
I dont want this and will be opting out as soon as possible.
I want to transfer my pension to an account with my financial advisor and I’m still awaiting the pack to sort this out, it has been nearly a month now
Decent website but frustrating to work with. Completely failed to transfer in my old work pension in the 8 months I was with them with them which seems way below average.
Fantastic online service!!
Easy to use website
Efficient and expert service
Great pension scheme and customer service
Very helpful adviser
Poor performing pension
Had to check something on my pension sorted now
Feels like a waste of money, Wich can be better put into something else
Trying to transfer out of scheme to my work pension, they are ignoring all forms of communication from my works pension
You charging pension with out asking if we want this is stupid think
I am utterly disappointed with the last year’s results, I have a similar frozen pension with another company which instead of going down several thousands of pounds it increased by several thousands of pounds,I will be looking to move my account with evolve.
Can not contact yous by phone, absolutely shocking
Far too slow, logged in several times but time out appeared.
john mayhew
Sep 26,2022If I could give zero stars I would.You fobbed me off for months while I watched my pension pot loose thousands.Only after a threat of the ombudsman did I finally get MY money transferred elsewhere utter shambles. Also the two glowing reports on here are bods that work for you check their names on Linkedin.