FirstVet
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No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Reviews 773
Benjamin Nordström
Feb 17,2025Ett fantastiskt utbud av speciella foder med hög kvalitet uttaget av duktiga veterinärer rek varmt att du kollar in på sidan är du osäker kontakta FirstVet trevlig bemötande personal får du prata med.
Selma
Jan 09,2025Leveransen är alldeles för långsam! Beställde kattmat förra vecka och har fortfarande inte fått något förutom ett mejl om att order har blivit ”packad”, såå sega!! Ändå står det på webbsidan att leveransen för frysta varor är 4-5 arbetsdagar när den inte ens har blivit utskickad trots att det har gått en vecka!
Luke
Jan 07,2025Our Cockapoo, Pablo has been ill over the last few days being unable to hold down his food and being lethargic in himself which is completely unlike him. To avoid paying out of hours fees to attend our actual vet, we tried FirstVet in the first instance to see whether they had any advice. We spoke to Dr Ines Nunes and she was brilliant. She listened to all of our concerns and provided a response of what we need to look out for over the coming days, as well as an action plan of how to help him get better. I then arranged a follow up call 3 days later and was (virtually) seen by Dr Ines Nunes once more. Again, she was incredibly informative and put my mind at ease on some reoccurring concerns that I had about Pablo. I'm glad to say that Pablo is now on the mend after following Dr Nunes' advices so I can't thank her enough. I would highly recommend using FirstPet, whether their services are included in your insurance or whether you just need some virtual advice. Not only did their plan of action help our dog get better, but it also saved us a very expensive visit to the vets!
Josefin
Dec 22,2024Beställer ofta hundmat härifrån och lite andra hundrelaterade saker som leksaker och godis. Alltid snabb leverans och bra grejer. Kan dock vara något dyrare än vissa andra.
edward asher
Nov 13,2024Had to contact FirstVet when our 8yo rescue dog, Ollie, was vomiting copiously at 11.30pm last night . They are available through our insurance policy. Got a return call appointment within 15mins and spoke to Dr Rebekah D who was so lovely, kind and reassuring. She got us to show her Ollie's gum colour, palpate his tummy, check his ears for a high temp and asked many questions. Then explained it looked like gastritis. Recommended a course of action but to return to her if he continued to be sick. This was folliwed up with an email detailing all our discussion from the call. We made another follow up request for a consult because although much recovered in himself he had had one more vomiting episode. She came back to us within 15mins. Explained what she thought it may be, after another visual and verbal exam of him, and suggested an alternative course of action. This was then immediately followed by an email again, explaining her recommendations. So reassuring when we were worried sick. Highly recomnended.
Ariak Pirota
Nov 04,2024Min sambo var i kontakt med firstvet idag pga misstänkt problematik med vår tik. Veterinär Lena Rubin gled av sakfrågan helt och antastade min sambo med att hon blir ledsen av att vår tik "eventuellt" är dräktig och slängde med olika diagnoser till höger och vänster utan att ha träffst hunden. Någon vidare vikt la hon inte på frågeställningen som uppgavs. Har tidigare varit i kontakt med er och era bedömningar brukar vara innehållsfattiga och man får oftast hänvisning till veterinär. Men denna gång fick Lena Rubin bägaren att rinna över med sina påhitt.
Cajsa
Oct 25,2024Snabb leverans, 2 dagar för att leverera varan!👍 ⭐️⭐️⭐️⭐️⭐️
1chelsea1
Aug 18,2024Contacted firstvet for 1st time as our 17 week old puppy had a rash on her tummy, completely put our minds at rest, very professional and helpful. They emailed details of our call including any treatments that were advised. Overall could not fault and would not hesitate to use the service again.
Simon Winkler
Jul 15,2024I have used FirstVet on three occasions I cannot recommend them enough sometimes they have said I need to review a bit mainly they’ve put my mind at rest. They’re always pleasant very thorough highly professional experienced helpful. And you can pretty much call any time of day or night they’re included with my insurance policy and I now wouldn’t pick an insurance policy that didn’t have them and if I didn’t have them, I would pay anyway Much better than going to the vets in the middle of of the night who charged the absolute earth!!  decision or do I go to an emergency vet and put the animal through more distress? It’s so helpful to talk to these people highly recommended.
Romina Hes
Jul 14,2024Ansich eine gute App für die Ersteinschatzung mit guten Ärzten. Aber, wenn man mit 24/7 365 Tage wirbt, sollte, vor allem bei der schlechten Versorgungsgrundlage in Deutschland, ein Notdienst über Nacht angeboten werden. Konkret, auch nach 22 Uhr bis morgens, sollten Tierärzte zur Beratung und Hilfe zur Verfügung stehen. Da wir bei uns absolut keine Möglichkeit haben in eine Klinik in einer ordentlichen Zeit zu fahren, noch das ein Notdienst vorbeikommt, weil wir außerhalb der Reichweite wohnen, wäre dies bei dieser Werbung sehr hilfreich gewesen. Sollte der Slogan eingehalten werden, bin ich bereit auch 5 Sterne zu geben.
Heidi
Jul 14,2024Earlier today I made my visit call to First Vets and spoke with Dr Dimitrios Psemmas regards a retaining milk tooth for my 6 month old puppy. Working in customer service all my life, I appreciate when you experience great service...many thanks for putting my mind at ease and the prompt follow up notes
TIM LAKE
Jul 11,2024Great experience. Our rescue dog had a fair bit of gunk in her eyes and we weren't sure if it was just allergies or something more sinister so I decided to pay for a call to this service. The vet was fantastic; patient and considerate, taking time to really look at our dog and ask questions about where we walked etc. Really put my mind at ease. The report afterwards is thorough and very helpful especially if you're a bit emotional at the time and might miss details. The service was so good that when it came time to renew my pet insurance I specifically opted for a company that includes free use of FirstVet.
Patrizia Cohen
Jul 11,2024The vet has been very kind and competent.
Ankan
Jul 02,2024Billigt, tog knappa veckan! Meddela snabbt att varan var något försenat men gjorde inget. Jag är nöjd på min 1a beställning
Angela Vinnarlund
Jun 06,2024Var missnöjd innan men trodde att det kanske ändrades något åt rätt håll. Nix. Otroligt långa leveranstider, påhittade leveranstider på deras hemsida. Sverige är paradis för sådana företag, tyvärr..
Magnus Mattsson
May 22,20240 stjärnor gick inte. Skulle fått mat levererat idag senast 17:30. Inget kom, ingen hörde av sig och behändigt nog för er var eran kundtjänst stängd. Pajasföretag
Buster
May 07,2024The vet was very thorough and advised me what to do. Definitely put my mind at rest. Great service.
Michael
Apr 25,2024Det står snabb leverans och ofta när det står är det åtminståne någon dag eller liknande. Hade samtal runt 14.00 och dagen efter vid 10.00 ringde det på dörren och det var postnord som levererade receptbelagd läkemedel. Det kallar jag snabb leverans. Trevligt bemötande av veterinären så inte sista besöket på firstvet för lilla Alfons .
Antonio Phillips
Apr 15,2024Great service. I always get a call within the day and the help is always amazing. Got a pet? Highly worth paying for this peace of mind.
Marley Birkmand
Feb 19,2025Jätte dåligt bemötande! Anklagande och stressade när vi prata. Raderade appen direkt efter de samtalet.