So I ordered my item on 25september and after a week it's still awaiting dispatch... So a week later gamerheaven send me an email asking for a review?...nice one...I can review an item I haven't even got yet lol
Don't order - Ordered products in July - not received anything. Automated email responses, automated telephone system and deletes facebook messages. Can't even get through to ask for refund - complete joke. Should be allowed to trade if that is how they treat people. Breaking lots of distance selling regulations aswell!!! So cross. Will be checking all reviews before buying from online company next time.
its been over a week since i placed my order, and still awaiting shipment,
I bought a sweatshirt from this website and accidentally ordered the wrong size. when i tried to email them i got nothing back. i emailed them 3 times thinking maybe i did something wrong so just to make sure i asked for someone to confirm they received the emails. still nothing. so i looks like i ordered something that wont fit....
Products looked great online. Got an email to review my experience and I'm still waiting for notification that my order has shipped.
This company takes too much time on shipping! ! Where the f@€/< is my order!
Really Slow Shipment, (still waiting), but the communication was better the i thought it was going to be.
i just want to say that i am not really happy with the shipment time. i ordered my Arkham Night Messengerbag almost 3 months ago and i still didn't get it. i hope that i get a response so i can get my bag finaly!!
I ordered a hunter class shirt 10 days ago and havent heard anything since I ordered it
I have emailed these people multiple times and wrote to them on Facebook regarding my order. I'm starting to think that this site is a scam because no one ever responds and I'm sure after looking at all these complaints, I'm not the only one who feels this way. You guys suck and I'm definitely not recommending you to anyone.
good just waiting for my t-shirt :)
Although the site looks very professional and the goods high quality, the service has been very disappointing. I'm still waiting for an order I placed in early August which I have received no update on since the order status changed to 'Awaiting shipment'. I emailed the company over a week ago and have only received an automated response, not within the 48-72 hour period they guarantee.
The web site works great. My order still has not been sent but I do not know if it's because I live in Ohio so that may be a reason or they have not yet found my order in the shop to fill it. Hope it gets sent soon it's about to get cold
They haven't sent my order after 3 weeks of purchase date, without any reason, and their customer support does not pick up the phone or answer emails. I do NOT recommend buying anything from this website, they are not professional at all.
Ordered a hoodie in February, yes February and despite emails over a 6 months period promising next week delivery blah blah blah, nothing ever arrived. I emailed to ask for a refund and was responded to in August promising that this would happen......it's now October and NOBODY IS REPLYING TO MY EMAILS!!!!! No product and no refund....you have been warned
There very awesome and cool products ;however, the ordering process could run a lot smoother i think that they should change it to pay pal because it runs a lot smoother than the website that was provide. And also work on the shipping to international countries.
Would like some sort of update on progress of order or at least reason for delay.
My order number 95237 was put on awaiting shipment status for a couple weeks now. I've tried contacting the customer service multiple times and yet still haven't heard from anymore. So far I'm displeased with the service I've been given or lack there of.
Website was user friendly
Jonathan
Oct 03,2015It's stupid I ordered a product from this site almost a month ago and it still has yet to ship there's no way I'm ever ordering from this site again