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Reviews 875
R.
Jan 07,2016Ordered one item and received a different but similar item instead.
Fiona
Jan 07,2016I placed an order on 04 Sep 15, and money was taken from my account almost instantaneously. I received an email very soon after stating that my order was 'Awaiting Shipment'. I chased up said order in December, as I had forgotten about it as I knew that the wait time could be a while. Got an auto response basically saying they were busy and may take longer to get back to me. I have tried again, and tried to comment on their Facebook page, although they appear to have turned off comments (I wonder why). Do NOT buy from these people. They seem to have gotten worse since the last lot of reviews my husband and I read (long delay of ~ 2 months in shipping, but people seemed to be getting their items eventually). I just want my refund, which I asked for in December and again now. Not holding my breath. BUYER BEWARE
Gillian
Jan 07,2016Do not reply to emails about the goods not shipping on time or at all. Very unprofessional. Email automatic replies out of date. Phones not answered. Am unable to recommend
Sam Newton
Jan 07,2016Don't even buy. Stay away. It took me 3 months to get my refund after failed promises of delivery. Terrible company, have reported to Watchdog's and trading standards. Paul Glossop you are a nasty person.
Debbie
Jan 06,2016Take your money and then no goods arrive.. No answer to emails or messages on their site. They need to be shut down, this was supposed to be here for christmas and yet not heard anything since they took my money... Seems everyone else is having the same problem!
Joseph Burchett
Jan 06,2016I am in the United States and ordered a hoodie for Christmas that never came and have already emailed about refunding my money! I no longer want the hoodie and want a refund!
Rhonda
Jan 06,2016Absolutely awful company, they don't keep their customers updated, it's impossible to get through on the phone and when you do the attitude is abysmal. STILL awaiting refund after 2.5 weeks. DO NOT USE THIS COMPANY!
cory
Jan 06,2016Its been 3 months as of writing this. I keep emailing them requesting and update or refund but they haven't responded. DO NOT ORDER FROM HERE IT iS A SCAM!
Donna
Jan 06,2016I am extremely unhappy with this company, I ordered a hoodie for my son for his birthday in September 2015!! we knew it was a pre-order and the top was not due in until October 2015 when checking my account it said "awaiting shipment" in October and November! I called the company and did manage to speak to someone (in November) and I was told that the hoodie was due in the warehouse within the week!! so therefore we should receive it shortly after... Well by December we still did not have it!! so I checked my account again and it was still showing "awaiting shipment" so I tried to call but this time was unable to speak to anyone but was able to leave a message so I left a message with all my details and contact number for someone to get back to me.... NOTHING!! I have since rang a further two times again leaving a message BUT STILL NOTHING... not even a email to apologise. it is now January 2016!!!! and we still have no hoodie = no birthday present for my son = £36 out of pocket... I will be ringing again in the morning and wont stop until we either have the hoodie or my money back... It was my son who saw this advertise in a gaming magazine I will now think twice before ordering from any magazine I would rather travel and buy from a shop... Would not recommend at all
David
Jan 06,2016I placed an order in early November. I understand that these things take time but aside from it being two months ago, I haven't received a single reply from any of the four emails I've sent them over the course of the two months with the exception of automated reply stating someone will contact me soon, which has yet to happen. Even if the package was lost, a response from customer service would be nice. Unacceptable.
William DeLong
Jan 06,2016I attempted to order a Fallout 4 mystery box from Gamer-heaven.net in November. They charged me immediately, but up and until now they haven't delivered the package, nor responded to multiple attempts at communication including Facebook messages (as recommended) & their email address. Horrible, bad, vile, deceitful, dishonest, untruthfil, mendacious, false, duplicitous, and crooked.
Renee
Jan 05,2016have been waiting for 4 months for a hoodie I ordered in September. I have not received an email that it has even been shipped yet, I will never order from this sight ever again, very disappointed. Renee
Edith
Jan 05,2016I bought a jacket on November 17th that was meant to be sent between 4-6 weeks. They never answered my emails and I did not received the product.
Giles Thomas
Jan 05,2016A SCAM company. No reply to emails, Facebook messages and phone number never answered. I want my money back. End of.
Samantha
Jan 05,2016I am still waiting for goods paid for at the beginning of December. This company is quick enough to take your money but will not answer the phone or reply to email messages to give you the money back or explain why I haven't received what I have paid for. Never use this company.
Nancy
Jan 05,2016I never received the jacket I ordered in October. My credit card was billed, however. The company has had no contact with me which is upsetting
Lisa
Jan 05,2016Absolutely disgusted with this "company". Ordered a xmas jumper back in November- never arrived and no refund either! Am in process of going through VISA disputes to get my money back. Thieveing gits!!!!!
Alison Sales
Jan 05,2016Order placed 5th December and money taken. No contact on likely delivery date.
Renate
Jan 04,2016I placed an order 3 weeks ago and nobody is responding to my messages.
Jeremy
Jan 07,2016I placed my order in the first week of December. I was ok with waiting a little bit for the products to arrive. But after a month with the only status being "awaiting shipment", it started to become a problem because there was no communication or ETA. I've also tried two of the methods to cancel this order and nobody has gotten back to me about that either.