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Reviews 716
Andy
Apr 21,2023We are about to rent from Grainger and have found the process really smooth and hassle free. We have been assisted by Maria Kay who has been a massive help throughout the whole process, it is reassuring to have someone who is willing to assist with any queries along the way.
Andrew Crossland
Apr 21,2023We have lived at our Grainger property in Salford for 3 years now and have renewed for 2 years - we absolutely love our flat and Grainger are exceptional in terms of the service and quality they provide. It's freshing to have a company that take care of their tenants. Our property manager is Louise who is simply wonderful. She is friendly, professional and is always on hand to help when it is needed. She clearly cares for the tenants and it shows. So a massive thank you to her, it's part of the reason we wanted to renew, knowing Louise would be on hand. Thank you Grainger!
HM
Apr 21,2023I would like to appreciate Cara Quinn, Jack and Rebecca Stein for their assistance during my renting of an apartment at The Filaments, Manchester when I was outside UK in February 2023. They are professional and efficient so that I could rent an apartment very smoothly. Moreover, onsite services team at the Filaments was very helpful so that I could settle down quickly and easily when I arrived in mid April 2023.
Kyle Robinson
Apr 21,2023I was dealing with a gentlemen called Jack Howe who made searching for my next home a breeze! His attention to detail and constant communication made my experience amazing. Would highly recommend getting in contact.
Natalija
Apr 20,2023Currently organising our move in to Pin Yard - Leeds in August and have been so impressed by the professionalism, friendliness and efficiency of Deanne who has helped me with every step along the way. Very reassuring to have someone so willing to help and makes us even more excited to move in soon!!
Jeremy Fry
Apr 19,2023We are about to rent at Grainger for the second time because we liked it so much. Having just returned from travelling the lettings process is highly professional and efficient, with a friendly and competent process handled by Jack here in Sheffield. With a great location, modern and stylish apartments together with a friendly and welcoming team it genuinely feels like home.
Talal Alharbi
Apr 19,2023Good and easy
Wandy
Apr 18,2023I am going to move in and during the introduction and renting procedures, I found staffs related were nice, efficient and quick in response! However, I would suggest to improve the online payment system which I could not get in through with my debit card and my credit cards even though I shortened my address as advised by Grainger.
O
Apr 17,2023Joanne Wraith was more than helpful with my query. She was very responsive over email and I found that repairs were able to be logged and acted upon quickly.
Miserable C
Apr 13,2023Not user-friendly & unhelpful staff especially for disabled people
Oliver
Apr 12,2023I dealt with Grainger for my apartment at The Headline, Leeds. Very streamlined and efficient way of operating. Deanne was helpful and knowledgable in her role. Thanks all.
Eleanor
Apr 04,2023Deanne was very helpful throughout the process, answering any questions I had and responding to my enquiries quickly. She made the process very easy and speedy!
Justin OBrien
Apr 03,2023Action now from Grainger. Grainger no longer leaving 2 ailing eighty year olds with broken windows. New windows now planned for May. See Facebook Justin OBrien for further details / photos and my previous reviews. ________________________________ Thank you Phil for your reply, much appreciated, but in all fairness we were here at this exact same point in Xmas 22 with sub contractors engaged.....
customer
Mar 30,2023Deanne was very helpful and made the process easy and quick! Put my mind at rest when I had questions and responded promptly.
Costas
Mar 29,2023Over the course of a morning, Ezekiel was able to move me from enquiry to viewing to offer being accepted. He was proactive, efficient and friendly throughout the whole process - would definitely recommend!
Nayara Macedo
Mar 28,2023Deanne is excellent. She was very attentive and professional during the whole tenancy application. She helped answering questions and clarifying issues.
Max Gibbs
Mar 27,2023Excellent room, landlord and always very helpful!
Carrie
Mar 27,2023We have lived here two years, and despite being in my opinion, perfect tenants (no issues, clean, pay on time), 2 repairs have been outstanding for a while. After the first year, our rent went up by £55pm, and this year they have wanted to increase the rent by £90pm. We have had no choice but to arrange to leave and hurriedly try and find a new place to live. When we have called, we have been answered by sarcastic, unsympathetic staff, who obviously couldn’t care less that we are struggling and the huge hike in rent is extreme. After speaking to others in the flats,their rent has also been increased and people are angry. Of course there will always be someone who can afford to pay that, but there is no care or compassion. The flat itself is outdated, peeling up bathroom floor, towel rack is wonky, sealing from around the bath going, and a broken external drain pipe (which none have been fixed despite email). Only once in the 2 years has someone come out to see the property- and that was to fit a shower door seal.
Syed Abdul Mazid
Mar 24,2023I appreciate Deanne much she always been very helpful and quick in addressing the questions. She is very professional and knows how to address the questions. We felt very comfortable with her during our house search. It was a very good experience. Thanks Deanne for you support as always.
D Grogan
Apr 24,2023Five stars to Deanne , she made the whole rental process a great experience.