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Reviews 716
sophie taggart
May 22,2024We want to take this opportunity to express our heartfelt gratitude to Grainger. Their accommodation and understanding throughout our stay have made these past two-plus years truly enjoyable and stress-free. Our portfolio manager, Luke, is always prompt in his responses to any issues and his overall kindness have been greatly appreciated. Thank you once again for everything. We have thoroughly enjoyed our time here and will highly recommend Grainger & Luke to anyone looking for a great place to live.
Bradley Jackson
May 18,2024I had a great experience renting with Grainger, the team made the move in experience was made really smooth by the team and helped with any questions I’ve had.
Nachiket Potdar
May 17,2024It's a great experience to rent a property through Grainger's. Executive, Ms Fiona has been fabulous from the very beginning. They all made it really easy. Thank you.
Helena Freitas
May 16,2024I had an amazing experience with Grainger. Any time I had a problem with my apartment, Luke Pollard was there to help me. Always available with a great attitude.
Neddy
May 13,2024I had a great experience renewing my tenancy with Jemma Herring at Grainger. The process was smooth, and all necessary documents were provided promptly and clearly, including the Tenancy Agreement, safety certificates, and helpful guides. Jemma was professional and helpful throughout. Highly recommend!"
Hamza Khan
May 11,2024Great accomodation. Great residence team! Central location. Awesome experience so far.
Sara Ak
May 11,2024We had a seamless rental experience thanks to the agent who guided us through the application process. Their assistance was prompt and efficient, ensuring everything was completed smoothly. I highly recommend their service , Thanks Joseph Cook
Philip Smith
May 10,2024Deanne was great from start to finish. She’s very professional and kind, and she responded to queries quickly and clearly. She made the whole moving in process seamless.
customer
May 10,2024My point of contact was very diligent with speedy responses accomodating all queries and concerns. We completed the process from referencing to organising key collection in a small number of days, with no issues. The process was never unclear or messy.
陈诗然
May 09,2024Very nice, great details 👍
Jordan O'Hara
May 07,2024My wife and I just moved in to one of the Grainger apartment buildings. The service was quick, smooth and seamless. Our point of contact, Jessica Howe, was helpful every step of the way with quick and informative responses. We are extremely happy with our new apartment.
Rachel Lomas
May 04,2024Helped us through all our problems , quick responses, stayed later to help us get it done. Went above and beyond. Overall great experience!!
Helen Robyn Bowers
May 03,2024Louise is great, attentive and clear when I had any questions. We had a few ups and downs (got locked out of our house in the first month- dodgy key!) that were all resolved in quick time and with quick response and action. Deposit check on leaving the property have been done quicker than expected and the whole experience has been great. I had a great time in my three years with Grainger and wish them the best.
Towela
May 02,2024We rented a place in Salford with Grainger and I can honestly say we've had a wonderful experience with Louise as our property manager. She is an asset to grainger! All issues with the property were addressed and fixed promptly.
Connor McLarnon
Apr 30,2024I was a resident of Kings Dock Mill on Tabley Street in Liverpool. I found this tenancy to be the most stress free I have had in my life so far. The property manager Luke was so helpful from day one right up until the end of my tenancy 3 years later. He always responded very fast over email and ensured any defects were fixed in a matter of days. A special mention to Harry in the office who was always only too happy to help. Would definitely consider a Grainger property again because of this
Mandee
Apr 29,2024Jemma Herring from the renewals team has been super lovely. Overall the experiance with Grainger is OK, but you have to bear in mind that you are renting from a company and not a private landlord. That has pros and cons. With so many properties in their portfolio, so much of your experiance will depend on the specific individuals you come into contact with and some are inevitably better than others. We have been lucky with Jemma who took the time to listen to us and explore some options. 4/5 because the flat is generally pretty good, admin is easy, things do get fixed eventually, staff are always friendly... but sometimes those on site are lacking in communication skills. I tend to be a bit forgiving though because they are all so young and probably not paid a huge amount!
Leo Berry
Apr 29,2024Joseph cook and molli smyth have been absolute stars getting me set up. They’re so helpful and will go out of their way to give a great customer journey.
Adrian
Apr 24,2024Deanne was great in assisting with the entire process. Really appreciate
MR RHODRI BREEZE
Apr 23,2024The whole process has been exceptionally smooth and the team have been really helpful. Any issues post move in date have been dealt with immediately. The apartments are fantastic
Beverley
May 22,2024Joseph Cook kept me informed . He was so friendly and helpful