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At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
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Reviews 327
Martin
Jan 23,2025My experience was poor, the website was slow and the tracker option did not work at all, the predicted delivery dates were put back twice. In short the delivery was dissapointing. I think Hardloop are a good company with some IT issues. On the plus side the boots are great 🥾 Merci, Hardloop
david benfield
Jan 23,2025very good quick service merci beaucoup ...
Mr Monks
Jan 22,2025Excellent prices and delivered to uk in two days free postage
Em
Jan 22,2025Was told my product would be delivered tomorrow but it’s now 4.30 pm the day before it’s due to arrive and I’ve had no tracking information or updates yet.
Mal Durney
Jan 22,2025Simple to use website,brilliant English, given the company is based in France, great prices and stock. Smooth delivery process from France to UK. Will use again.
David
Jan 22,2025Great experience
Customer
Jan 21,2025Very disappointed to have to pay about 25% import duty into UK having not been informed by Hardloop. I used hardloop.co.uk and obviously a UK address but no warning about duty being liable. I wrote to Hardloop helpdesk and received no response. Slight change here; once Hardloop got back to me they were very helpful and quickly recovered the VAT which reduced the extra cost significantly. Good support from them. Products are excellent.
Mr David Bayne
Jan 21,2025Great quality walking poles at a great price. Excellent information on delivery
Angie Lee
Jan 21,2025It is a pleasure to order from Hardloop. Customer services very helpful, regular updates regarding your order and very efficient courier service. One of the better online retailers for sure
Corin Maxwell
Jan 21,2025I ordered an item on the 13th and it was due to arrive today. As far as I'm concerned it hasn't been dispatched. I have tried emailing, calling and messaged on social media. I have had no response. I am meant to be going away on the 25th and I needed the item before then so I payed extra to go with this company as they gave me a delivery date that would work. I am extremely disappointed and would like to have some contact. Order number: VDDBJAMXS
Kathryn Barlow
Jan 21,2025Lost an old beenie hat and Hardloop had it in stock! Fast delivery
Adam Gill
Jan 21,2025I ordered my backpack from Hardloop and got it at a good price quickly, despite the issues around Brexit. I'd recommend this company for communication, price and service
Toby
Jan 20,2025Ordered a month ago - still no parcel, nor any sort of meaningful update from the company. Originally, I was told the parcel would arrive on the 29th December. Over 3 weeks later and they have still failed to provide any shipping nor tracking, and they have failed to respond to my help quests.
seadog
Jan 20,2025Good price and quick, trouble-free delivery from the EU
Ian Stewart
Jan 17,2025Excellent service kept me informed and delivered exactly as promised and yep my new Altra's are fabulous will be coming back 👍🏾
David Williams
Jan 17,2025Delivered on time, pleased with product as expected.
Michael
Jan 16,2025No problems at all. Shipping is reasonably quick, given the shoes were coming from mainland Europe to the UK. No issues with customs or VAT, that all seems to be sorted up top. Shoes themselves were well packaged and safely delivered. Happy customer.
Intrepid Traveller
Jan 16,2025All delivered and supplied as advertised. Would use again and have already recommended the site to others
Scott Spencer
Jan 15,2025Avoid this company at all costs. I’m still waiting on my rucksack which was meant to be for a present for Christmas. Ordered on 26th November and still not here!!. The customer service, emails are an absolute joke and basically nonexistent reply and if they do it’s weeks. But they will reply on here?? Shocking and should be closed down.
695, Avenue Paul Louis Merlin, 73800, Montmélian, FR
http://hardloop.co.uk
Lucie
Jan 24,2025I’m hopeful to receive my purchase soon (it was meant to arrive on Jan 15/16 and today is Jan 24). I had to contact support just to find out the product hadn’t even shipped yet. Now I’m being asked for feedback on my experience despite not having the product yet… first purchase with this shop, they’re probably fine, but this customer experience was really not great.