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Reviews 793
MarkHood
Sep 28,2024Exceptional service! Tyler was pleasant and patient (I had to enter information and messed up and had to start over) He quoted back my reservation and we found an issue, we quickly addressed that and the plan was confirmed!
Lisa Waters
Sep 28,2024Very pleasant, professional and knowledgeable. Received a great rate.
Lee Snell
Sep 28,2024I specifically asked Briana if she was with a third party making the reservation and she told me no. Furthermore, we are in a State of Emergency in South Carolina and I feel as if I was taken advantage of because my parents needed a hotel because there is a tree in the middle of their home.
Andrea Simpson Myllymaki
Sep 28,2024Helped with cancelation efficiently, Very polite ...
gwen bore
Sep 27,2024Luis was professional, accommodating, and understanding as to what we needed. He was amazing.
Jeanie Keys
Sep 27,2024So they are apologizing and asking to help. This is an Automated answer and there has been no response or help or reaching out to rectify anything. Just wanted it to be known they are crooks with NO intention of any good intention or customer service. IT IS ALL FALSE. There is no Melanie.
Bix
Sep 27,2024The operator spoke clearly. She was patient and informative. Making reservations was a pleasant experience
conniedchurch
Sep 26,2024He was very friendly and extremely helpful with making my reservation.
Sandra and Dave
Sep 26,2024Friendly hostess. We enjoyed the quiet & peace of our stay. Appreciated the amenities of the room. A simple place where we will stay again if possible.
Damierahs Play house Potter
Sep 26,2024Jerry did a great job very patient appreciate your service
Roger Knautz
Sep 26,2024Fantastic service and very professional
customer
Sep 26,2024Nice stay Good breakfast Quiet
TB
Sep 26,2024Luvensky was helpful, courteous and efficient.
Dawn Runge
Sep 26,2024Got no information about why I called.
DEB
Sep 25,2024Edgar very patient and helpful. Just wish we got the on line rate since it was the courtyard site and they directed me to csll but advertised a rate 40+ dollars less on phone
Christian MacLeod
Sep 25,2024Tiffany was so kind and went above and beyond to get us the rooms we needed. I have the highest opinion of her and the work she did, and therefore, of your company. Thank you so much!
Ellen and Bill
Sep 25,2024Warm, professional and efficient. Couldn’t ask for more.
Luis Diaz
Sep 25,2024She was so patient with me and I very much like that kind of service Mr.Diaz
Joan
Sep 25,2024On 1st May I booked a hotel room for two nights in September and received a confirmation email. I thought I was booking direct with the hotel but it turned out that this was not the case. When I wanted to add a second adult to the booking a week before travelling I was told that my booking had been cancelled. Who by? Not me! Fortunately I was able to book the same hotel at a cheaper price. I will certainly never use Hotelplanner again.
205 Datura St 10th Floor, 33401, West Palm Beach , US
http://www.hotelplanner.com
Elaine Purdy
Sep 28,2024The young lady was personable and effective in making our same day reservations We travel a lot and I wish that I had more experiences like Rosa provided