Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
First Class company, fantastic product. On a rare occasion you may need to speak to Hypervault they always answer and solved your problem immediately. I will never buy anything other than a Hypervault.
Excellent service and product from Hypervolt, Stefano Vitto who assisted me was great! Knowledgeable, patient, and super helpful. No issues from start to finish, all smooth! The product itself is brilliant, looks the part, performs well and extremely well built.
I've been very happy with the functionality of EV charger from Hypervolt, however there was a lingering issue after installation with the power readings in the app looking incorrect. I contacted the Hypervolt support team via WhatsApp chat on a weekend and was pleased to be connected to an agent who was able to confirm that the installer had in fact reversed the CT clamp and was able to remotely resolve this for me. Thank you for the great service.
Excellent charger, great functionality with being able to do everything from the phone including locking the charger. The colours are a very neat touch and give you a visual indicator of the status of the charger. Easy to link with my Ovo account as well. Very neat and professional installation from the Hyperviolt partner, Plug & Go.
Happy with my new Hypervolt Home 3 Pro which is an upgrade from the v2. Ive now integrated it with Octopus Intelligent Go for cheap charging overnight.
Arranged efficiently, electricians turned up on time, completed install very quick, explained what had been installed, took me through the mobile app thoroughly and it works great.
I cannot rate Hypervolt highly enough. Having previously had a Rolec charger, the Hypervolt Home 3 Pro is on another level. The design is great and fits in with the aesthetics of the house very nicely having chosen the Space Grey option. The lights are a nice touch and instantly show you what the state of the charger is. Being able to lock the charger simply from the phone app is great and very reassuring. Working in harmony with my Octopus Intelligent Go ensures that my Ioniq 5 is always ready to go when I need it without any issues. A 5 year warranty on the charger is also great peace of mind. Thanks Hypervolt!
The charger keeps going offline. Even the first day the Octopus engineer had a hard time having the charger connect to the WiFi and then at some point it just did. The guy was clueless on why it wasn't working till a point and then it did. The router is 2 meters from the charger so that's not an issue. Since then it has happened twice. I called HyperVolt and no one picked up the phone. I have message on WhatsApp but it's been 15 minutes and there is no answer. Really terrible customer service.
Excellent service. Right from enquiry to installation the whole process was simple, efficient and excellent communication all the way through.
I had an issue with Octopus integration and stats not showing in the Hypervolt App, I contacted support and received a prompt reply and quick, helpful responses to any follow up questions. I really appreciated the level of service shown.
Very smooth process. Great communication and excellent job done by installer. Highly recommend
Very easy booking and very good communication. The first installer they passed me on to I had a few problems with but Hypervolt, without question, changed me to an alternative installer who were brilliant! Thanks to Stefano for his excellent communication and help. The only thing I would say - is please take that terrible AI generated image of the 'emergency workers' off the website. In all seriousness, I almost didn't buy from Hypervolt because of it, it sticks out and makes the website and company look a bit dodgy. When in reality they are superb.
Bought a Hypervolt Pro 3 via Octopus. Had one problem with chargers interaction; it would keep charging when it should not be charging. Contacted Hypervolts customer help who raised a job number and the following day Ayan Mohamed from customer support contacted me. Ayan's support was thorough and soon had my charger operating correctly by changing a setting remotely. Ayan's communication was understanding and customer focused throughout his customer support.
I have had what seemed to be a fault with my car charging because I was not sure the reason for this I contactedHyper Volt The service was excellent. The person took time to talk me through to help me and she even called me back to see if things were resolved. This is an excellent service. I don’t know if I am allowed to put in the personal’s name but HyperVolt know who this she is Her kindness and patience saw me through what I had considered to be a difficult time she is a credit to her employer. For this, I highly recommend Hyper Volt for their Customer Service to the end. The problem wasnot Hyper Volt‘s fault but with my power provider..
Had an issue with my Hypervolt Pro 3 charger where the Octopus had lost its integration however their app still showed it as being connected. Despite numerous calls and emails to Octopus nothing appeared to have been done. Two calls to Hypervolt and the team resolved the issue and responded to me letting me know the outcome. Akbar dealt with my issue and like all calls to Hypervolt listened to what the issue was then kept me informed. Hypervolt really do have excellent customer service unlike Octopus who have still not responded and failed to call back when they said they would.
Installation team used Norvolt and all went well as expected. When the EV arrives hopefully the Hypervolt Pro 3 will just work
Hypervolt we really helpful with the initial inquiry and dealt with it promptly. The recommended installer contacted us straight away and arranged a virtual appointment to discuss the installation. The installation was quick and a detailed run through of the operation was provided. The Hypervolt is really easy to use and integrated seamlessly with Octopus.
Very pleased with both the pre install and install. In my case it was a very easy job, completed in 90 mins. I was kept fully informed of what was planned and on the install date the service was completed to a very high standard. High recommended.
Hypervolt have been totally professional from start to finish. Very happy with the initial advice, product selection and ultimate installation - as planned and without a hitch. Hypervolt’s chosen installation partner EVC are also worthy of praise all round.
J Moore
Jan 29,2025Had a Hypervolt home pro 3 fitted by hypervolts local installer. After completing the request on the website they put me in touch with their local installer who walked me through the process and fitted the unit a few weeks later. The charger looks great, feels solid, and has a great app