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Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Reviews 818
georgina
Aug 24,2021The price of insurance this year has gone up so much its really harsh! Considering no claims in 5 years the insurance has risen so much i hope will not go the same way next year or i may consider elsewhere
Mr King
Aug 20,2021Simple like we pay for
Mrs rixon
Aug 20,2021Well good price and good cover. Remains to be seen how good the service is! Hopefully I won't need to find out.
Chris McGrath
Aug 19,2021Renewal more expensive than new online policy. No loyalty appreciation. 15% increase though no claims. Unhelpful staff
Starbreeze Hassall
Aug 18,2021Tried to take out my policy via Compare the Market, there was an error on the website as I was trying to put the payment through. It took 3 calls and emails back and for over approximately 5 days to just get confirmation that my policy was live, even though the payment was taken after 1 day. There didn't seem to be much communication happening as I spoke to 4 different people and nobody really understood what was happening or gave me an kind of timescales to expect things things happen by. The people I spoke to were friendly but it just seemed a bit of a mess. I was very tempted to cancel the policy and I'm still uncertain how things will be handled!
Stephen
Aug 18,2021Already having a policy with InsureYourPaws, I was attempting to add a further pet. After failing to achieve this on-line on 2 occasions I tried by telephone. The first attempt by phone failed when I was promised that someone would call back - 3 days later that had not happened! The second attempt by phone was successful, although it took about 45 minutes to resolve.
Mr Andrew Collett
Aug 15,2021Process is ok, done in 10mins.
lrtl44
Aug 14,2021Expensive and if you try and claim they don’t give you much towards the treatment
Jason Thomas
Aug 08,2021Very helpful and easy to delwith.
Lorraine
Aug 08,2021Emailed to cancel twice a few weeks before renewal due, they renewed anyway, couldn't get anyone on phone and no reply to emails, I expect a full refund, if they ever answer. Update: from their reply to this review I emailed and now have received a refund for the renewal premium they took.
Michelle Marie
Aug 06,2021After struggling to get a claim form I am now 2 weeks on with a negative response from the claims dept. Having my dog insured with them for over 3 years and trying to claim for only about 300 pounds... They are saying no... She was an ex military dog... Never out to service just used to train people. Despite no claims or health issues insured with them for 3 years.. No unless we can get military vet history.... If she had been found as a stray would they pay!!!... So disappointed and feel I have wasted 3 years of payments for nothing!!!
robert morton
Aug 06,2021No email sent for renewal just renewed automatically, couldn't back out even though big price hike Customer service crap you speak to India will not be using them again Robbing bar_____
Mrs Sharon Barnes
Aug 06,2021This review is pending.......
William
Aug 02,2021They don’t get back to you when they say will they up your dogs price by 25%
Valerie Barker
Aug 01,2021So easy to renew and I changed payment details without a problem
Elizabeth Dallas
Jul 30,2021Well explained policy and laid out what and what not is covered within the policy
Louise Cox
Jul 29,2021Easy to renew insurance on line, and premium had only gone up by £2 per month. Always received great service either by phone or online.
Harry
Jul 28,2021fortunately have not had to make a claim. renewal painless
Andrew
Jul 28,2021Easy to understand and book the insurance. Nice layout and not lengthy.
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, GB
https://www.insureyourpaws.co.uk/
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