Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Great service Once again
Happy with the set up process, no fuss.
Very easy to complete application form on line- no more than a couple of minutes to complete.Questions well worded and clear.
quick and clear answers to my queries, very pleased
Good value insurance and friendly staff, I didn't give 5 stars because the website didn't function properly when trying to make selections from drop down boxes and call wait times were well over 10 minutes when trying to contact their sales team.
Insure your paws quoted a great price with all the benefits.
You take advantage of your loyal customers by putting the policy up out of pure greed!!! And theres no point bull crapping everyone about inflation, claims etc, ive never made a claim and if i was a new customer setting up afresh then it would cost me same as i originally set it up as!!!
Sent an email (apparently the only way I could contact them)asking for advice regarding an injury inflicted on my dog by another dog. It is months since that query and have they responded? You guessed it...not a word or even an automated acknowledgement.
Excellent company.Iv had to claim for an operation on my dog.Not a problem to claim and puts your mind at ease knowing your pet is covered.The claim was dealt with quickly dirrect to the vets.Would highly recommend
Fails to answer questions when emailed. Not a good result.
Been with this company since Bruno was 7 weeks old. Bruno has never had any health issues, but it is great to know I have the policy to fall back on if I need it! 3 years and always been reasonably priced and great policy that I have for Bruno.
Good price on renewal
Great prices
Sukie recently had an operation insurance pay out very prompt.
Found offers online to be really good value but really struggle to get through. 20min+ on phone the last few attempts and no call back as promised on a query. also no response to email. What good is a policy if you cant actually reach anyone at the company to help with your query? has really made me wary of taking out a policy with them!
Unfortunately I had to make a claim and your staff were very helpful and payment was made very quickly. I would recommend this company.
Communication is terrible!
Such good customer service, the First Lady I spoke to was extremely helpful and went above and beyond her remit when my dog had breathed in some wheat from a field all the forms were sent to me and I was recommended to deal with the claim direct through the vets as I was away on my holiday. So far I haven’t needed to do anything other than take and collect my dog and pay the excess. So far I am very happy with the service I have been given.
Has always been so easy to claim your get vet bill, which is a relieve when you are coping with the stress of your dog illness, they are so helpful on the phone, to talk to, and help you through the process, never had no trouble with this insurance firm, could recommend them.
Alison Mellish
Sep 20,2021Currently trying to contact to make a claim, one number had me hang on for 7 mins then hung up. The next number I have tried, still hanging on after 28 mins. This is not acceptable as a service. Have now emailed and got an automated reply.