Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
great service
Great pet insurer
Haven't claimed so can't comment on that but having used kennel club insurance for 4 years since getting my dog as a puppy, was shocked at a 25% rise this year, especially as I have never claimed. This insurance offers the same cover for a third of the cost.
When my husband passed away two weeks in to Lockdown, the lady from Insure Your Paws was the most easy to deal with in changing my late husband's account and payment to mine. She even asked after my cat. So kind and thoughtful. Reminder renewal emails very useful and payment taken with no issue.
excellent price for a great cover
Very quick easy to apply for insurance very happy
Can only say that the website was easy to use and the insurance for my dog was easy to set up. The reviews for this company from Trustpilot did help in my decision when choosing an insurance company.
Easy to set up , excellent cover options and very competitive on price .
Do not use insure your paws ! They are happy to take money each month but however when you claim they will not pay out for at least 6weejs (you have to chase for payout ) or staff will tell you your insurance will pay out and once it goes to the underwrighters they tell you you are actually not covered ! Do not use this company !!!
Not a massive increase and we're still competitive when went for other online quotes
Regular email updates coming up to renewal. No increase in price. This must be a first. I didn't have to worry about renewing and had/have full peace of mind that my dog continues to be insured.
Excellent service and good notice of renewal etc
Buying pet insurance is for your peace of mind. My 5 year old West Highland Terrier has had two occasions to use their services, once when he ate two of my sons model rubber tyres and recently to remove an embedded grass seed. Both times and these are the only times, the claim was dealt with efficiently professionally. Have no issues recommending their service.
the fine print is shown later and only pay 1/3 if main treatments they know that will be expensive even though they say its maximum cover! and then when it effect another part they dont cover so i lost out £4500
Really pushing up price year on year so punishing loyal customers
Poor customer service when it came to paying as my old debit card had expired. I asked my husband to pay but they wouldn’t except payment as the policy wasn’t in his name. Couldn’t get on the website to update? Had to send an email to confirm that my husband could act on my behalf. Why send an email telling me that if I don’t pay(because my debit card had expired) and when you try and pay they say go on the website to update(didn’t work for me?) Frustrating!!
Never had any issues with the insurance and always a good price
Having never claimed I could not leave an honest review but the increase each year does not give any discount for no claims. Also they seem to alway have a problem taking the first payment on renewal dispute funds being available.
Buying via a comparison website, so it was not problematic but so far seems to be in good order although it's early days to make an opinion really as I haven't received the policy documents as yet.
Amanda
Sep 08,2020Competitive and easy to navigate website. Fingers crossed I won’t have to use my policy.