JLA
To leave a review you need to be logged in
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen.
Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Reviews 807
IB. Manchester
Sep 06,2023JLA are a well run business, respond well and communicate effectively with customers. They supply us with Laundry equipment, which are always great quality, and on the rare occasion that we have any issues, JLA resolve them very quickly. Recommend them highly.
customer
Sep 02,2023Quick and polite Dorothy Bourner
Georgina Clamp
Sep 01,2023Rang early morning reported problem was at the care home 2hrs later very good service nice and friendly .
Alan Sean Wilburn
Aug 31,2023Always amazing service from customer service to engineer, James is a regular engineer and always explains the repair or work carried out. Highly recommend
Gina
Aug 27,2023Professional. Polite. Helpful. Kept in contact to let me know the situation. Great communication. Like that I get message to say the engineers are on route, would be nice to have an approximate time eg 30 minutes or in next hour!
NHG staff
Aug 14,2023Good communication, timely arrival and repair from the engineer.
Avril Mountjoy
Aug 12,2023We had a bit of a wait for our machine to be repaired
Brandon Shepherd
Aug 09,2023Knowledgeable engineer new his stuff!!
Tony Williams
Aug 05,2023Very good and efficient
Customer
Aug 03,2023Excellent customer services from the office and engineer on site
GLAN YR AFON CARE HOME
Aug 03,2023Prompt, professional and patient.
Colin
Aug 03,2023Very quick and helpful advice
customer
Aug 02,2023Prompt, great service. Nice and polite engineer.
Joseph Boateng
Jul 27,2023Customer care
Zoji
Jul 22,2023JLA customer service is very good. They come on time and finished there work
Carol Peasnell
Jul 18,2023The engineer was very pleasant and job completed
customer
Jul 14,2023Friendly, competent and thorough service
Les
Jul 10,2023The Engineers attitude was so helpful and considerate
John Mc Cormick
Jul 08,2023It was 1st Class.
C. Taylor
Sep 06,2023DO NOT USE > Six site visits, five invoices, four credit notes, one pump (that wasn’t necessary), lots of emails for a fault that should have been diagnosed on day one and resolved with minimum charge. Total charge just short of £1000. JLA demonstrate an alarming level of poor engineering diagnostics and incompetence/lack of responsibility in all departments. There have to be better suppliers out there !