This is only the. first time I have ordered from Jolliman so until I have received both items I can't really give a full review . I will review fully at a later date . Ordering was simple once I had regisyered for an account ,which wasn't so simple because I kept having to fill in the same thing a few times ,but got tgere in the end 😊
I was shopping specifically for a jacket, my comments are about the website as a whole rather than the products. Generally the website is laid out quite well but, in terms of jackets especially, I think that the descriptions could be a little more helpful. Specifically in the weight of the jacket. It was difficult to work out how heavy the jacket is and whether it would be suitable. For example I looked for a summer jacket/ windcheater. there were a few I liked the look of but dismissed because I didn't know if they would be too warm. Also, the photographs of the jackets were inconsistent. I always like to see front and back views and the inside pockets (to gauge depth and security), some show this, some don't. Again it makes comparison difficult.
Good communication, prompt service, quality acceptable.
Each time Jolliman seems to have just what I was thinking of getting - and at a good price
GREAT SELECTION OF PRODUCTS AT REASONABLE PRICES. THE CARETEAM ARE VERY QUICK TO RESPOND WHEN CONTACTED BY EMAIL OR PHONE. THANK YOU JOLLIMAN.
I give this company 5 stars for customer care, particularly Maddy. They were out of stock on one of the Trousers I ordered. I had ordered two sizes as I was not sure. They took the larger size back and altered it to my requirement, all without charge.
Web-site easy to use except that I couldn't find the box where to either claim 10% off as a new customer or 15% off as per their brochure. As I qualified for free delivery I didn't bother any more - but it may affect my thoughts in future
Ordering easy.Quick delivery
Efficient result after discussion with operative who was helpful and understanding to resolve my request in a friendly manner
catalogue visited on line was quite clear and easy to navigate. The ordering procedure likewise was straight- forward and the confirmation [via e-mail] arrived very speedily
When I need trousers there's only one place to go, Jolliman. An excellent selection, good quality and good value. My favourites are the ones with an expanding waist band. Most useful indeed nowadays.
A helpful and professional agent. Thank you. Geoffrey Bowring 3rd June 2024
I order for my dad regularly. He looks at the catalogue, then I go online and show him more options. He is always pleased with the clothing. It would've been 5 stars except that everytime there is a delivery issue. They are busy and stuff always takes around 2 weeks to arrive. This is quite annoying. Says within 5 working days, but over 3 years once it has arrived in 6 working days that was the fastest delivery. He orders atleast 6-7 times a year so ot is quite annoying.
Although the order was delivered in good time not all items were delivered, although marked as picked,I contacted the company to inform them of the missing item a T shirt and was told the issue would be passed to the warehouse team still no T shirt or information given to me .
Very easy to order no complications
Having received the latest catalogue through the post, I knew exactly what I wanted and the items were very easy to find. Jolliman’s quality and prices are hard to beat which is why I like to shop with them.
Straightforward advertising and layout. Good sizing. Sensible prices. Good products.
As usual your staff were friendly and helpful. Thanks.
Came on time but needed smaller size.so returned for replacement. Waiting delivery of replacement
Wilf Ashburn
Jun 16,2024Trousers haven't arrived yet but ordering and payment process very simple.