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Jolliman

Hosted by David Simmons

3.5 (913 Reviews)

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Reviews 913

3.5

Out of 5.0

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christine kent
May 13,2024

I returned some trousers and I am still waiting for the refund after nearly two months

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Mr Glynn Hallett.
May 13,2024

One star is one too many ! I've already documented my purchasing of two disgustingly poor quality seersucker shirts from Jolliman. I won't purchase anything from this 3rd. rate company again. I wish Jolliman would stop sending me communications !!!

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Pierre Richterich
May 13,2024

SIZES NOT WHAY SHOULD HAVE BEEN SENT BOTH GARMENYS TOO SMALL AND AT AGE 90 THE HASSLE OF COSTLY RETURNS IS A DISINCENTIVE

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John Brady
May 13,2024

Very quick and efficient service. Clothes are good quality, fit well and are as described in the catalogue.

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Mike Dixon
May 13,2024

Excellent timely delivery.

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Derek Barber
May 13,2024

Excellent service and quality, always nice to buy good fitting garments and British made

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John-Stuart Nottingham
May 13,2024

Very helpful assistant when we called you. Excellent quality goods offering great value.

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Simon
May 13,2024

Attentive call team slightly let down by suppliers and delivery.

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jack
May 13,2024

Great clothes, good value and quick service

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David
May 12,2024

No opportunity to use the 20% discount code presented at checkout.

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Tony Duckworth
May 11,2024

Excellent - quick reply to phone call - question answered quickly and efficiently - couldn't pass up on the chance of a panama hat at £15!!

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BARRIE
May 11,2024

The quality of the clothing sold by Jolliman is good and so is the price. The speed of delivery could be better but is not a major issue.

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HL
May 10,2024

Love the trouser, but my parcel got lost from the delivery. Thanks to the man John who solved my issue, he send me another parcel and they dealing with the delivery. Thanks so much. i got my trousers.

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Scott Ward
May 07,2024

I ordered an item all good. They took the money quite quickly. 2 weeks later, I get an email saying it would be delayed by another week, A week later they say they haven't got the item and offer an alternative. I go on their website, they are still showing as having the item I want in stock. Either very sloppy stock management or false advertising.

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Terry Innes
May 04,2024

Easy to use website

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Dr. Alexander Hall
May 01,2024

The service I have received from Jolliman has been abysmal and I am not inclined to ever want to place any further orders. The delivery period quoted in the case of the order I placed was 7-10 working days. I then received an email stating that there had been a delay but no new prospective delivery date was quoted. I then rang up Jolliman after receiving no further information and explained that I would be going away on a specified date and was concerned about the progress of the order. I was told that one item would be despatched within a few days and the other item was expected in stock shortly thereafter and would then be sent by express delivery in time to reach me before my departure. The one item arrived; the other did not. I then had to ring up again to enquire why the remaining item had not been despatched as agreed as an express delivery. I was told that my size was unfortunately not in stock. How to improve this abysmal, customer-unfriendly service? You need to monitor stock levels more closely, so that you know what you have and what you don't have. Next, you only confirm an order when you KNOW you have these items in stock and not on the basis of any presuppositions of future deliveries at your end. If you know there will be delays, you make this perfectly clear to prospective customers on your website. Next, you keep the customer immediately informed about a delay and indicate when redress can be expected; you do not wait for the customer to ring up and make the necessary enquiries. However, I very much doubt that you are really interested in improving your service. On the other hand, if enough people give you bad reviews, alarm bells might just begin to ring at your end.

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OPIE
Apr 29,2024

Always buy my trousers from you good quality look brilliant

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Mary Cioma
Apr 27,2024

Hapoy with my experience of ordering on the website.

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Des Brake
Apr 27,2024

The products I required were available from Jolliman in the colours I selected, at an affordable price, and I look forward to placing a further Order(s) with you in the future.

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Mr Govinda Samy
Apr 26,2024

The agent was so helpful with completing my order satisfactorily. Listening ears.

0303 031 0310 [email protected]

177/181 Great Bridge Street , B70 0DJ, West Bromwich, GB

http://jolliman.co.uk

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