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LifeConnect24 is a national telecare provider supporting our customers to maintain their independence by enabling them to stay safe at home and on the go. A personal alarm from LifeConnect24 provides 24-hour support at the press of a button, giving our customers and their families reassurance that help is at hand should they need it.
Reviews 826
MR J R
Jul 29,2024I was a little unclear about the new internet option for my personal alarm due to the changes in the landline provision. Kathy was extremely helpful and gave me a lot of advice. She was also understanding and very patient with me. This company is very professional and caring. Thank you.
Mr Karl Beveley
Jul 29,2024Very helpful and efficient sales with a comprehensive explanation of the service being supplied. Noteable is that the website does not differentiate between analogue and digital set up therefore for me there was an increase in the cost of equipment.
Lesley
Jul 28,2024Jos was extremely helpful and knowledgable. He tried his best to get me the best price and plan .
Jenny
Jul 26,2024Very helpful customer services, alarm service purchased within minutes, and questions answered clearly.
Elizabeth Beales
Jul 26,2024Jos is an absolute credit to the company. He gave me great advice this morning when I asked what kind of alarm I would need for my friend. We talked about the options, and what he thought would be most suitable. No pressure to purchase. Very easy to set up with next day delivery. Thank you.
Mary page
Jul 25,2024Fantastic support when contemplating buying a product through to buying. Help with form filling - very appreciated Special thank you to Matilda for her friendly but professional help and advice.
Allison Evans
Jul 25,2024Excellent advice and information about the products. Very friendly staff who dealt with my order with ease. Daina was the young lady who helped me make my choice who was exceptional. Now i have peace of mind fir my mum. A big thankyou
Darren Halfpenny
Jul 24,2024I rang up and spoke to a representative about a replacement strap for my mother’s device that she wears like a watch. It had broken that morning. I was offered a replacement new device instead and awaiting the product and been told to send old one back to accompanying address. The female operative was very assured and i thanked her for doing this at no cost. Hopefully problem resolved.
Philip Wing
Jul 24,2024First class service from Jos who clearly went through all the options to make sure I was 100% comfortable with the system I chose and he was a nice friendly guy with it without being overfamiliar. A rare skill!
Serendipity Lovejoy
Jul 22,2024Brilliant service today, thank you. Given me peace of mind, priceless.
Keith Robinson
Jul 20,2024If i could give negative i would My mother in law has had this system for 3 years. Last year they auto renewed and put up price by £100 this year another £60. They did not send reminders on either occasion or notification of price increase I contacted to try and discuss and we immdieatly meet with abuse threats and told to to engage with their solicitors. I kept being told it said in t and c they could do this.by this point being shouted at. After some shouting back and saying i wanted to cancel over 5 times. I was told i would be put through to someone who would review this. They allow 30 day refund this was never admitted. I was then told there was no one to speak to me. I am still waiting for a call back and will be chasing for this. Juat awful customer service for a company dealing with elderly and infirm
Pete
Jul 19,2024The sales guy Jos was excellent explaining everything fully .
Nigel Amies
Jul 18,2024After speaking too Matilda, she was very helpful in advising me the best suitable cover for me, explaining me best product that i should be using. Would highly recommend using them Regards Mr Amies
Dawn Miller
Jul 15,2024I was helped today by Jos. He was very helpful and explained everything perfectly. Thank you so much
John
Jul 15,2024Excellent service from initial enquiry through to actual response when alarm activated. First class
Sarah Thornber
Jul 11,2024I spoke to Jos, who was very helpful, explained everything we needed to know, and even went as far as to wait patiently on the phone whilst I explained everything to my elderly father. Thank you
Peter
Jul 10,2024Yeah was good! The guy was welcoming Jos and went over all of what it was and had to offer and what would be best of plan in order to support me in staying safe with what I have going on here with my epilepsy and it fitted in real nicely! Was very much impressed with the short charge time it took to keep the product topped up being I need to have it with me near 24/7.
Diana Shoult
Jul 09,2024Peace of mind overall that if needed someone is on hand to help me. Right from the initial telephone call by me this company has been extremely helpful by assisting in setting up the apparatus, taking calls that I have made, sometimes pressing the button by accident is never a problem and overall I am very happy with LifeConnect24 and would totally recommend it, not only for the older generation but for anyone who should require backup in the home.
Michael Ogrady
Jul 08,2024Great service
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, GB
http://lifeconnect24.co.uk
K Batcheldor
Jul 29,2024I have just had to cancel my mums lifeline contract due to her now going into a nursing home. I have found the company to be be very efficient and on more than one occasion the full detector was used. Tge closure of the account has also been straightforward