To leave a review you need to be logged in
If you are looking for customized services in London from your laundry service, then the best option at your disposal is Love2Laundry. Founded in 2014, we follow a dream and and we aim to serve our customers in a way that far exceeds expectation. Being one of the leading laundry service providers, we know our customers’ mindset. It is not easy to come home from a hectic day at the office and rush to the nearest laundry service with your clothes. So, we have an array of services to make things easy for you. You need not tolerate late deliveries, low standard of work merged with high prices.
Reviews 853
Eric Weinstein
Feb 14,2025Perfect timing great job very satisfied
Michael
Feb 12,2025I had a fantastic experience with Love2Laundry! Their service is incredibly convenient, with easy booking and prompt collection and delivery. The quality of cleaning was excellent—my clothes came back fresh, perfectly folded, and looking brand new. The customer support team was also very helpful and responsive. Highly recommend Love2Laundry for anyone looking for a reliable and hassle-free laundry service!
Jacques Le Maitre
Feb 12,2025All good. Collection and delivery as scheduled. Bed linen perfect.
Peter
Feb 10,2025Collected on time with reminder to say the driver was on her way. Delivery was the same. Goods washed and folded. All up to the usual good service.
A B Callaghan
Feb 08,2025Fast, efficient service.
Alice D
Feb 07,2025I love Love2laundry because the service is very efficient and has a quick turnaround. In addition to this customer support is really good. However, I have used the wash and fold service a few times and the clothes aren’t always neatly folded. I believe there’s room for improvement in this area.
Tom Sullivan
Feb 06,2025Absolutely 1st class services
Silvia Chirinos
Feb 06,2025towels were no picked up
Frances
Jan 31,2025My first laundry job was returned to me today. The work was excellent. Much better than I could have done it myself - and I am no novice. The linen was beautifully ironed and carefully folded. The return delivery came at the negotiated time and, as before, with care, courtesy and good cheer. I am a convert!
Nikki
Jan 30,2025Fabulous service thank you!
Felipe G
Jan 30,2025After have cleared my diary to receive back my clothes and duvets, the company sent an email within the delivery window, informing that they wouldn't be able to deliver. Wouldn't have been possible to inform before? After that, we have agreed another slot and no one shown up. Again, once more I had to be at home just for them. Now, I have no more time available before the trip I was counting on 15 shirts have sent to them (yes, 15!!). Impressive! Who pays for that? And when I will have the 15 shirts + 2 duvets back? God knows!!
deryk waller
Jan 28,2025excellent service
Charles Kalinosky
Jan 26,2025Always satisfied. Mohamed is a polite and professional pick up and delivery individual. Very please with this service and very reasonably priced.
Neil BUdd
Jan 25,2025Bought a bundle from them and they have refused to honour this. They have offered a small adjustment with the wording "we expect your understanding and cooperation in this regard". They have apparently deleted the terms from the website and cant evidence what they have sent me.
Shiksha Rai
Jan 21,2025Quick delivery
Haris Delios
Jan 20,2025This is 2nd order in a row where the collected the shirts for dry cleaning , had them for 3 days and needed an extra day. It is meant to be next day delivery. Also last time, i order folder shirts, came in hanger, then when i returned them, they just very scruffily put them together and delivered them late. Their customer service is the most appalling i have ever had to deal with. So, far also ruined an expensive £60 shirt and offered no compensation, my expensive silver metal collar plates were removed and never returned. if you have a shred of decency, stop mugging people off with this terrible service. It doesn't work, can't be trusted, and your customer service should be dismissed.
Carolina
Jan 19,2025Great service. I’ve been trusting and using Love2Laundry for a couple of years now and they are always so professional and friendly. Definitely recommend!
Vishnu Madhusoodanan
Jan 16,2025Excellent service ! They were very professional throughout . Pick-up and delivery was an added advantage!! Thankyou so much.
R. Sheehan
Jan 15,2025Very easy process and the man who picked the clothes up and delivered them was so lovely!
C Smith
Feb 16,2025We requested that non-bio, unscented products only be used, for health reasons. I wasn’t reassured at all by the live chat person who took the request, and I didn’t get any confirmation of this request via email or anything. The laundry was late being picked up, and when it was delivered it definitely wasn’t unscented. The company insisted that they had used unscented and non-bio detergent, but they clearly hadn’t. My partner reacted to the products as soon as it was delivered, and then had to air out their property by keeping windows open even though it was very cold. It was lucky they did not suffer a more serious allergic reaction. They didn’t offer a refund, they only offered to collect the laundry back from us and re-wash it, and for us to provide our own detergent. By this time we did not trust the service anymore so did not want them taking our laundry again. I also found the app to be poor quality. Links to view order status didn’t work and kept loading, links to the live map were expired, and it was just hard to navigate.