I ordered 2 items and they were delivered in a short space if time. I was contacted to arrange delivery that suited me. The only reason I don't give a 5 is because I only used for a small order so difficult to assess the company fully
All round - what a joy to do business with. Fantastic help and support over the phone. Would definitely recommend.
Good value, good quality,quick delvery
answered my questions, provided me with what I wanted and delivered it to me quickly
Seriously amazing customer care and service - went out of their way to check stock at the end of the day for me and ensured stock was sent out same day - these guys are amazing I would never hesitate in using them again! When I offered to pay more they even said no need - cannot thank or rate them high enough - if there was 10 stars would have given them 10! THANK YOU!
Very happy with the radiators and best price in market that we could find. The team at Low Cost Plumbing were great throughout the process. Unfortunately we had some difficulties with the transport of the radiators which is subcontracted - late delivery; one radiator arrived damaged; the replacement was also delivered late so essentially it took over a week for all the radiators to arrive even though express delivery had been paid for. The Low Cost Plumbing team did what they could to help and were professional throughout. They also refunded the delivery charge and gave some extra compensation which was very much appreciated as we'd had to rearrange our Plumbers a couple of times due to the late delivery. Not sure if us being outside of the West Midlands had an impact on the delivery, however from other reviews it does seem that maybe we were unlucky.
Excellent service and delivery absolutely no complaints.recommend
Had a minor problem resulting from damage to tubs of sealant suffered in transit. Company very pro- active in getting issue resolved and in offering compensation
good reliable service, excellent product, careful delivery, great prices
Shower unit and tray was very good quality, however the vanity units were very rough and cheap looking.
Good service on the phone as well.
good product delivered safely
Great service. Only advice to other customers would be to call up low cost plumbing before finalising your purchase to ensure you have selected the right part.
We returned from a weekend away, excited to see how the new shower unit looked in our bathroom. We were disappointed to find that the wrong unit had been supplied and was now fitted, not the look I was going for. I messaged Low Cost Plumbing who replied to me immediately and couldn't have been more apologetic. They offered me several solutions to try to resolve the issue. Unfortunately the unit was already installed. It would have caused a lot of mess and upheaval to remove the unit so we agreed a partial refund would be the best solution for all. We can't fault this company on their customer service. They clearly wanted to make sure we were satisfied with the products and services they provided. Tip - check what has been delivered is what you ordered.
A problem with the packing of 1 of the enclosures I received, but was soon addressed and a replacement was dispatched and exchanged very quickly. Very polite and professional staff. Regards Barry
Amazing service, low price, very fast delivery.
Unbeatable price, great service.
Very good quick service. Very competitive prices. Recommended
Hi I got my shower cubicle delivered on time delivery man excellent it will not be fitted untill the 5th of June but everything looks ok looking forward to seeing it in place iv seen same product 4 a lot more money many thanks andy
Ashley
Jul 15,2017Was told about this company by a friend and glad I went with their advice. Fantastic from start to finish. Very easy to order we ordered a boiler and it was delivered on time and with great care!!