Fast shipping, excellent quality and packaging
Great, honest company
Outstanding!. Thank you. Providing exceptional product, processing time and best packaging period. I will continue purchasing with this company.
Great online buying experience. Best competitive pricing and shipping. Staff is very accessible and helpful when needed.
Recently bought a 1/4 oz gold eagle…have to say very happy…..Prices was the best…..shipment was very fast…and they have the smarts to package the coin very well and disquise what the package is..to prevent theft. Going to buy again soon…..was impressed!
excellent prices, fast shipping. fantastic customer service.
Great service! I am very happy and have bought a substantial amount thru Monument during 2021/2022. Giselle has been great working with! Jonathon too.
Classic Bait & Switch... I pre-ordered a 100 oz silver bar which they advertised as being shipped during the week of February 4th, 2022... After they received my payment, they called to say the silver bars I ordered are delayed UNTIL APRIL 1st, 2022... They, of course, were willing to sell me something else they had in stock at the same price (which was purchased at a premium for the name brand)... Plausible deniability, but really is the classic Bait & Switch technique... I will never do business again with this company as I do not trust companies that even have the appearance of deceptive advertising and/or bait & switch tactics...
I have purchased from several online bullion dealers in the past. I will be using MM going forward whenever possible! High quality products, great service and fast shipping!
I have been using another metals company for a while...until they started their price games. So when I discovered Monument Metals and their straight forward pricing. I figured I'd give them a try. Well after getting my order today. I am glad I made the switch. Price wise...I was able to buy 4 more ounces for the same price as the company I was using.
Bought a Comex bar for posterity. The way it shipped in a sealed 5 gallon bucket was fantastic. Total stealth and a great way to carry the weight inconspicuously.
Professional, fast shipping, trustworthy.
Highly recommend Monument Metals!! Customer service, pricing, shipping and packaging, product selection are all excellent!!
Reliable, honest, competent service and execution. Incredibly refreshing. Highly recommend and not provided lightly.
Best pricing I found on the net. Absolutely top grade professionals that help with all the needs of clients, answer questions & provide helpful information. From pre-sale to receiving your order, they are right there with answers to questions and pertinent information about all aspects of the sale and shipping. Shipping is the best packed and fastest shipping I have experienced in the metals market. Overall A++.
The modern proof coins is a good deal. Some of said we wanted a mix of denominations. And we got it when possible. I got a roll of half’s quarters and dimes. Some loose quarters and halves. Monument listens and does not cherry pick the tubes of coins. Fast shipping too. I will continue to buying from Monument it’s been for years now.!
Have used Monument Metals several times. Could not be happier. They are my go to every time.
I've been ordering from Monument Metals for years, and today I took delivery of three gold buffaloes... my largest order to date. They were securely packaged and shipped right away. This company has by far the best customer service and very reasonable prices. I suggest you check their site first, and if they don't have exactly what you're looking for, consider changing your plans :)
In an effort to save 9.75% in sales tax, I sent an order to my mother, in Indiana. Unexpectedly, she was out of town when my order was shipped. Giselle worked overtime trying to make arrangements for an accurate and timely delivery. She cared about my situation and worked tirelessly to resolve the problem. It was not her problem, or even that of Monument Metals, but she wanted to help fix it. I know she made many phone calls and talked to various people with her business connections and implemented a fix, that as the customer, I could not do. I cannot express my appreciation sufficiently. Representing a multi million dollar business, she went above and beyond for a $25 shipping fee. I see why your business is thriving. She epitomizes the customer service representative and I hope will be properly recognized.
MidGuard
Mar 07,2022Buying precious metals via the internet can be an uncertain and daunting prospect, but I live in a rural area and had no other option if I didn't want to travel. I saw Monument Metals recommended from several places and my experience with them was perfect. The ordering was smooth as was the payment, and their email updates, order processing, and shipping felt professional, secure, and was very fast. I had a great experience ordering from them and it gave me confidence in using their services in the future which I plan to do. Thank you Monument Metals and keep up the good work!