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Reviews 219
Elisabeth O’Mara
Jul 05,2019I can’t praise this company enough. I contacted them to return an order for a refund. They replied extremely quickly & professionally. Refunded my order without any problems at all. A pleasure to deal with. Totally, 100% recommend to others.
Elena
Jul 05,2019I had purchased a wowcher voucher and the item on arrival was not was I expected. I wrote to the Blu Fish and their customer services team responded within minutes and agreed to refund me the cost. I donated the item to charity. I appreciated their efficiency and pride in ensuring customer satisfaction was retained. I remain a customer !!
Sharon Cochrane
Jul 04,2019A great company have I had a wee problem they sorted it out straight away .
Amina Haq
Jul 04,2019Brilliant customer service. Please keep it up. Anyone wanting to buy anything from this company do not hesitate, purchase with confidence
Shaheen Jahn
Jun 25,2019I am very satisfied how well they handled my case, my dress got lost in transit but they were happy to send me another one. Within a week I got my replacement. Thanks
Trudy
Jun 24,2019Excellent customer service from this company , wasn't happy with my item, they refunded me within 4 day(including the weekend)& said not to bother returning the product, all companies should be this prompt...well done
Paul Reals
Jun 24,2019I purchased a product from MyBlufish which I didn't like, I got in touch with them & they responded to my issue in minutes, Offering a full refund with no hassle, I would definitely deal with this company again.
Rachel W
Jun 22,2019I’d ordered a Blu Fish product through wowcher that hadn’t arrived. When I contacted wowcher they were very unhelpful but blu fish got involved and quickly found out it had been dispatched from wowcher and forwarded proof to wowcher for me so I could try and sort out and resolve. I’d been trying for while myself with no success and within week of contacting Blu Fish it was sorted and delivered. Would definitely just go direct from now on as I was impressed they’d taken the time to help me.
Colleen St Paul
Jun 20,2019I complained about damaged goods this morning. Complained to Wowcher. Received an almost immediate reply and the team also complained to the merchant on my behalf. They have contacted me immediately and have sent out a replacement. I have rated this review as a 3, however, I shall increase this when replacement goods are received in good order. I cannot fault the service received today, fingers crossed ....
Custome rAnna Lailey de Ville
Jun 19,2019I received my order sent it straight back, shocking more than disappointing, really poor poor quality, Still waiting for my refund .
Orla Russell-Conway
Jun 05,2019Excellent and very prompt customer service. Great communications. Very efficient & friendly company to deal with.
Jean Richardson
May 29,2019I ordered two items which were nice items but not suitable for me .I contacted customer services and within a couple of minutes they got back to me and resolved my query .Very happy !!
Tina Sweeney
May 28,2019My rhinestone sandals broke on first wear. I emailed to say how unhappy I was, received a reply within minutes to offer replacement. May take 12 days to arrive so may be to late for my holiday. 4 stars at moment. May update if replacement pair stay intact!
Caroline Hughes Dwane
May 17,2019I had a problem with my order not arriving when it was supposed to,I emailed Blufish and they resolved it straight away
Julie Dawes
May 17,2019I purchased an item which I wasn't happy with but was totally impressed by the way customer services dealt with it. They agreed a refund without any dispute and didn't even request the item to be returned. Would have no hesitation in purchasing from them in the future
Lynn Buckley
May 11,2019I purchased a swim suit that was supposed to be for larger women, 14 plus sizes, I checked out the sizing chart, and I am usually a 16 normal sizing in swimsuits, so according to their sizing I looked like a size 16. (In the large sizing the size 14 can be large on me). The bathing suit was lovely but it would have been a size 10-12..I gave it to my friend looks great on her....definitely incorrect sizing...sad
Belinda Donlon
May 10,2019Cant fault the customer service refunded my money straight away .Living social deals however were a nightmare to contact to get money in account Myblufish sent another email refunded into my account same day . Well done MYBLUFISH thank you
Will
May 10,2019Item never received from original order, very quick response to email enquiry and replacement on its way!
Brita
Apr 30,2019Great service!
June Edkins
Jul 15,2019Although goods were faulty the company arranged a full refund