The emailed me on the day I placed my order saying they had dispatched the item to their courier. The item was listed online as being with me wihh in 7 days. A week later, I checked with the courier tacking code, and they had never given the item to the courier. I emailed, and was told it would be dispatched the next day, and it would have the same tracking number. The next day they still had not sent it to the courier, I gave it a day before emailing again. They then replied very curtly, saying it would arrive the next day - which it didn't. It finally arrived two days later. Late. Rude customer service. I recommend choosing a more helpful and responsive place to shop.
They were a sensible size with very little waste and easy to fit. They have made such a difference to the window areas.
Product came quickly
Three curtains ordered, two arrived well too short and don't reach the walls, so unfit for purpose. Going in circles with the sales service who is either thick or pretending to be so, to tire us out, by denying the evidence provided. Will update if something positive happens - not looking good so far.
The website is helpful and easy to navigate, and the prices are very competitive. The article itself was dreadful. We asked for a blind at 170cm width - what came was hand cut to 167cm;the cut edge was ragged and ugly; the stitched edge was appalling and not finished in any quality. It went straight to the dump as I couldn't use it on my kitchen window as planned
Missed the delivery however Newedgeblinds ensured that I received their very well priced product the next day. Good service.
Just what I needed. A very good price & quick delivery - what more could one ask?
The blinds arrived in 2 days. Even though one was the wrong size. It was replaced immediately. Great customer service
Faulty blind, terrible customer service. Would not accept responsibility for the problem just went round in circles. £160 for a blind that was not fit for purpose
Items arrived as described. Good price, delivered quickly.
Making my order was very straightforward and it was a very quick delivery of the item I'd ordered. The price I paid for my order was also very competitive. I couldn't fault anything.
Delivered quickly
Very good info on blind have now got in position looks great east instructions
Excellent service
Delivery was prompt and good quality products
Swift delivery, well packaged so came in perfect condition. The blind is lovely and fits well.
The wrong sized blind sent in the first instance but after I contacted you a replacement of the correct size was sent.
The four small blinds were fine but the large blind had dents along its length where the packaging had been manhandled. Have managed to straighten out and install but at a cost of my time.
Quick service and delivery. Yet to put the blinds up
Paul
Apr 03,2023The parts I ordered were the ones that arrived ( in excellent condition) and they arrived promptly