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Reviews 551
Simon Angel
Nov 05,2021Sales are very helpful. Blind looks great and of high quality. Very easy to install.
Rebecca
Nov 04,2021Ordered the wrong blind from Amazon. New Edge blinds contacted me directly and sorted it with the blind received in a matter of days. Excellent service.
Katie
Oct 28,2021I’ve ordered 5 wooden blinds and all fitted the recess well and we’re easy to fit. They are good quality and had deep colours well represented on the website. My first blind had slight splintering on the bottom edge but customer service was fast and efficient and the issue was resolved within a day. I would recommend and am planning to order some more.
inga
Oct 05,2021Please AVOID, I believe the company is a SCAM. They took my money but did not deliver blinds. They claim that the blinds were delivered. To add an insult they sent me a picture of a signature which is not mine. The handwriting looks nothing like mine. I was working in the office at the time of the alleged delivery.
Mr John Yates
Sep 29,2021Perfect. Quick delivery. Great price. Effective product.
N Jones
Sep 28,2021Excellent service, my purchase arrived sooner. Great quality, can’t wait to put up my blind now. Thank you.
Simon
Sep 12,2021Fantastic service. Quick dispatch. Superb quality. This is my second order. I was so impressed with the 3 blinds I'd ordered for the front of my bungalow. I decide to order another 5 for the rear. And wasn't disappointed. Great at controlling the heat and light entering the home. I'd recommend these guys everyday of the week. Thanks all. Keep up the good work.
Deborah Mantuano
Aug 27,2021The wrong size blind was sent and it took quite a bit longer to arrive than specified. However, I was given a refund immediately and told I didn't need to return the blind which was welcome. When I opened this blind it was slightly faulty with the metal bit being bent. I appreciate the good customer service regarding the refund but my experience would've been much better had the right size arrived in the first place.
Tracy Turner
Aug 26,2021We have purchased blinds twice now, both times very happy. Really love the blinds. Fantastic quality, good price and look good. Will be ordering more.
Ed Bamborough
Aug 20,2021My wife ordered a blind from this company via Amazon. When it arrived I unpacked and installed it but when I assembled the valance it was cut wrong at one end so there was a gap in it. My wife contacted the company and told them and they basically said that the blind had been quality checked so couldn't be wrong and they had no replacements anyway. My wife took pictures of the valance and sent them to the company. They then said that they would send a replacement but it would be exactly the same. What a load of rubbish. If you want to buy shoddy goods at premium prices and receive horrible customer service then buy from this company. We however will not be using them again and will be reporting them to the Better Business Bureau.
customer
Jul 30,2021Contacted by sales staff who gave us advice on getting the best value for money purchases. Well pleased !!
Gary Craig Hillingdon Traithletes
Jul 23,2021Love my new blinds. They were made to my exact specifications and a quick turnaround. The quality is also great so I'm really pleased to have now been able to get rid of curtains so much more brighter and more modern.
Mark D
Jul 19,2021Delivered TWO WEEKs after payment, and then it turns out that the wrong item was sent. Listing clearly states: White, pack of two. They sent *one* *clear perspex* rod instead. And then rather than take on trust my claim, they expect me - already pretty annoyed at a long wait for the wrong item - to jump through hoops sending ridiculous photos to prove my case. I'm just relieved that I didn't order anything substantial/expensive from them, because based on my experience, they couldn't organise a bun fight in a cake factory. Total rubbish service - a disgrace. An edit: Today (13 December 2022), the company requested more information via Trustpilot, when I wrote my original review in July 2021. Ostensibly, this is in order to verify that I am a genuine customer and to identify which order I am referring to. But the company has already replied to me - in August 2021, as you can see below - showing that they managed to identify the order at the time. The true purpose of the request is in order to get Trustpilot to remove my negative review if I am unable to identify myself (that is the Trustpilot rule). But bad luck - I am organised enough to be able to supply my order number, even 18 months later, and submitted it immediately. I leave it to readers to determine what they think of a company that contacts me only 18 months after a negative review, and only to try to shut me down.
Mrs linda stobie
Jun 29,2021Quick efficient excellent service. Im delighted with my blinds Would definitely buy again.
Ann Frior
Jun 17,2021Excellent service. Ordered in the afternoon delivered next day. Good value for money. Quality blind for a reasonable price. Web site easy to use.
Oghenekevhe Uviase
Jun 15,2021Fairly good quality but maybe I ordered the wrong spec as my blinds let in too much light during the day even in closed positions
TAN
Jun 03,2021No information around delivery date provided and progress of order. Quite frustrating that the only way to contact someone is via an email, please get a phone number it will be quicker and more productive for everyone. Blind is good quality for a great price.
SW
Jun 02,2021Still waiting for my delivery very hard to get hold of anyone. Received tracking information then when tries to input tracking number said didn’t exist. Wait day for a response no phone number to call. Soo disappointed
angela Pearson
May 31,2021Great service fabulous quality would recommend
Unit 4B , Park Farm , Billesdon, LE7 9FN, Leicester, , GB
http://newedgeblinds.co.uk
kaz
Nov 20,2021Amazing prices. Quality well packed